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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2043 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Moto G7 for its budget-friendly price, improved camera, and long battery life. They appreciate its user-friendly interface and ample storage. While some users wish it had NFC and wireless charging capabilities, the phone's slippery design and average sound quality are minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,043 reviews
  • Rated 4 out of 5 stars

    Good starter phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done and is a good starter pone. A worthy purchase! You will enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need at a great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not buying a camera or a video recorder, I want a phone with some decent apps and internet access. That's what I got with the Moto G7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, like the screen quality, and really like the overall size of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Android phone for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like Motorola phones. I bought this for a family member. It's the right size, weight and it's simple enough to use.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Camera OK not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with set up and sound not great. No connection when in my house for calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Phone for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to lay down serious cash for a flagship, you really can't go wrong with this phone. You even get a headphone jack with it. ;-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features are good. Good fit for the price. Only disappointed with camera. Not as good as a 12MP camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mid range phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera quality is okay, sound and voice clarity could have been better, overall good phone with value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO MOTOROLA!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been amazing and I liked it more than my Samsung S7!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the notch. So unnecessary and deep. Why no band 71? Dim, pale screen.. Its passable but could be better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to transfer data from one phone to the other. The case on the new phone is very slippery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good basic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, reasonable speed, medium battery life. Satisfactory build quality. Medium call sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third Moto G and will continue to purchase new versions. It does everything I need and doesn't have a lot of bloat to slow it down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it wish I could have bought a case for it in store already broke the screen two weeks after buying it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use the only thing about the phone I dis like is when your in the dark the screen is dark you can brighten it up in setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with lots of features. Purchased for child who breaks phones often. This is the 2nd one I've purchased. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surprise!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really nice for the price. It's smooth and response is very fast. It really feels and looks like a Premium or flagship phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the cheapest phone w/ these features in the mid price range, this phone may seem like a bargain at the $300 I paid for it. I should have known better. If you are fine w/ no customer support and dealing w/ bug issues, this is the phone for you. The first day I got the phone I tried to put it in Dark Mode, which is an energy saving setting available only on Android Pie, which this phone has, except as far as I can tell, this phone won't do it. Why? I can't tell. More importantly, no one at Lenovo/Motorola could tell me why either. I tried the forums, chat support, email support and finally phone support. Every time I had to explain what Dark Mode is and finally just started telling their tech support people to Google it. I finally gave up. In theory, my request for help w/ this has been "escalated", but apparently that means deleted, as I have never heard back again. So, w/ my phone now being just over a month old, I just discovered it won't connect to my computer via USB cable. Again, tried tech support. Awful. The support gave instructions that skipped steps and I had to figure out, for a "solution" that ultimately didn't work. I am now up being escalated to "level 3" support (1 knew less than me, and 2, while nice, couldn't figure out what was wrong. So now, I have to take a day off work if I want to see if they can get my phone to connect to my home computer b/c they only have support during business hours. Today, the latest is that my phone has stopped connecting w/ my car's bluetooth connection. I feel like an idiot as I had a Moto before, and after 2 years, it quit connecting to my car's bluetooth, and I figured time for a new phone. Apparently Moto phones have bluetooth connectivity issues. So, if bluetooth is something you use, you may want to look elsewhere for a phone. I don't think I can get Best Buy to take this lemon back after my 30 days so I may have just blown $300 on a phone that kind of works.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Joseph,

      Thanks for reaching out. We appreciate your feedback and we do apologize for all the troubles you have gone through. Please refer to this link for the troubleshooting step that you can try on the phone https://9to5google.com/2018/12/17/android-dark-mode-theme-pie/

      In case you need help, Please email us at [email protected] to further assist you.
      - Frank MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for old people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I think it's a good idea to work with a good sales person to get the right product for my use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Device kept updating a system program in the back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could Have Been Better. The device was constantly requesting an update be run. Even after shutting down multiple times, this one particular system program kept requesting for an update to be run, but the update never finished and constantly kept restarting. Product was returned to store.

    No, I would not recommend this to a friend