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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2043 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Moto G7 for its budget-friendly price, improved camera, and long battery life. They appreciate its user-friendly interface and ample storage. While some users wish it had NFC and wireless charging capabilities, the phone's slippery design and average sound quality are minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,043 reviews
  • Rated 4 out of 5 stars

    Great camera and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to find a case for it Also the fingerprint scanner is temperamental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my younger brother who had his Galaxy s6 for years and needed an upgrade. He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my dad he loves it loves the shake to open flash light feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best $200 phone IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter went from the Moto G4 to the G7 & couldn't be happier. Nearly stock Android and runs like a dream.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of an unlocked phone. first Motorola bought. will buy more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but not better than iphone 12. Does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to replace wife's phone. She loves it eventhough the battery life is not that great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything that I need it to. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    u get what u paid for. good phone for the price..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the phone less than 2 weeks when I went to the store where I bought it, the screen started going black and everything was showing 3 of what was on the screen. Was told that I had drop it and that was what was causing the black on the screen. Never drop the phone and I have a quality case cover on it from day one. Have had 4 Moto's in the pass, I have had 3 and 6 months ago I got my wife one because I always had good experience with Moto phone. This is the last Moto and the last time I will buy from Best Buy as I talked with 3 different people at the store and all 3 said I had dropped the phone and they could not do anything for me. After 25 plus years of buying from Best Buy, I'm done.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi George, Sorry to hear your phone’s screen got blank. We would like to learn more details. Can you share a picture showing the phone’s going black? Does it still have a sound? Can you share your phone’s IMEI? Write us an email to [email protected], we want to help.-Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Very well made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the great budget phone. Build quality is nice and performance is not bad at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mthe phones I've purchased over the past several years have been Motorola. I love their phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great onboard storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although single SIM, this phone has enough memory onboard to cover all the need for space for apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe is it doesn't support 5ghz wifi. Other than that I can't complain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good phone but its battery is major concern for me. My whole family using Moto different model. I thought it is new version but its battery back up is not great as compare to other models. performance is good. Video quality is poor in low light.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SudeepBajaj,

      We appreciate the feedback and we'll go ahead and relay this message to our team. The battery is 3000mAh in which you can get 9 hours of usage in 15 minutes of charge using the turbo power charger.

      In case you need help, Please email us at [email protected] to further assist you.
      - Frank MotorolaMobility

  • Rated 4 out of 5 stars

    Great replacement for a older Moto modle.Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lots of great features that did not exist on older Moto models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a Kool phone I broke my screen a wk after getting it. Gorilla screen not true other wise it's alright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Doesn't freeze or lag ever. Whether I'm playing games or multi-switching between multiple apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone excellant value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all the features I need have had several Motorola phones never disappointed. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is still new to me, I am still playing around the features of this phone

    I would recommend this to a friend