Customer Ratings & Reviews
- Model:
- PAE00004US
- SKU:
- 6324288
Rating by feature
- Display Quality
Rating 4.2 out of 5 stars
- Camera
Rating 4.0 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Moto G7 for its budget-friendly price, improved camera, and long battery life. They appreciate its user-friendly interface and ample storage. While some users wish it had NFC and wireless charging capabilities, the phone's slippery design and average sound quality are minor drawbacks.
This summary was generated by AI based on customer reviews.
newer phone G7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.having problems already w/calls, tend to go in/out , diff hearing other end. phone tens to shut off whether in middle of something or conversation or not. battery is good. wouldn't recommend. feels kinda cheap to hold. what happened to good phones nowadays.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Elena,
Thank you for letting us know about the inconvenience on your device. Motorola cares about all of our customers and we will be happy to provide you a solution. E-mail us at [email protected] We are ready to help.
- Frank
- Cons mentioned:Fragile
I do not like that the phone is All glass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone is ALL glass and is very slippery ...even with a glass protective shield the phone cracked after having it for only 4 weeks
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Shirley1950, I know how difficult it is to break the glass. You may stll send in your device for repair to have it fixed with a repair. Write us an email at [email protected]. -Jess
Average phone.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing great to say, a basic nice phone. It's worked for only one and half years and the screen turned totally blank. No more in use.
I would recommend this to a friendCharging port broke within 6 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life good, camera decent, screen quality okay but the internal charging for broke within 6 months and best buy made it nearly impossible to fix.
No, I would not recommend this to a friendMiss my iPhone already...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like Andriod phones then this one is ok. I had forgotten how awful Android phones are. Now that I remember I'll be buying a new iPhone to replace this one. Can't wait.
No, I would not recommend this to a friendOver all ok but battery run out faster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery run out faster fells like I am using more than year old phone. still new to use other feature so I do not know. Overall it is good at this price only battery issue
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi kenny, thanks for reporting your situation. We stand by our phones, and we'll be glad to help and get this concern sorted. Please send us an email to [email protected] referring to this post. Kindly provide this link and we will surely assist you from there. -Ruby
Setup the phone first
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Motorola fan but this is the first time I have troubles setting up a phone. First I followed the instructions on screen to setup as always did, at point you need set the PIN to get unblock the screen the phone was frozen & nothing happened. I have to reset to factory mode to skip this steps and finally I make it after the phone got all updates you can setup the screen and transfer all you info through Gmail. Waste of time Motorola should include intructions about this issue.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Angel, Sorry to hear you had an issue. We'd like to help you in case you still have issues or questions. Write us an email at [email protected]. -Jess
Too heavy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is really heavy to me, and the battery life seems so weak compared to other phones I've had. Not really as happy with this purchase as I thought I'd be.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Deedee,
We appreciate your feedback and we are always eager to improve. We'll go ahead and relay this message to our team.
In case you need help, please email us at [email protected] to further assist you.
- Frank
Started out great. . . 7 months and battery is bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this when I got it. . . . 2-3 days on a charge. . . now? I have to plug it in 2-3 times a day to get through the day. Disappointing.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mark8, I understand how important the battery life of your phone is to you. We usually do some troubleshooting steps to figure out what is causing your phone's battery to drain fast and also, a lot of factors come into play when it comes to the Battery performance of the device. It will vary and depends on many factors including signal strength, network configuration, age of the battery, operating temperature, features selected, device settings, voice, data, and other application usage patterns. Battery consumes more when you use it for features that require a good deal of power. It all depends on usage. Write us an email to [email protected] so we can directly communicate with you and get this resolved. We'd be happy to help you with this. - Mike
struggling -- Bad choice,did not want to lose rest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a computer in November of 2019 and had points that had to be used before expiring. Needed a new phone as old device was dropping calls not functioning. Sometimes I think it would be better to just have bought some stupid movies, cheap speakers, something else. If I had a little time , WOULD NOT HAVE Been my purchase. SPECTRUM would not even hook up the phone --back to METRO PCS -- NON STOP CRAZY ALERTS-- Not something I would recommend to a friend
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi nohappyinleast444,
We're sorry for the inconvenience. We would like to know more details about this. Please email us at supportforums@motorola.com so we can further assist you properly. - Frank
Much difficulty registering w Sprint.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall experience was stressful. Best buy was focused on making a sale. Never had a Motorola phone before and found it difficult n over sensitive to navigate but eventually settled in. However, you must register phone online and this turned into a nightmare that I am still trying to work out. Unable to speak w a person and can't find a Motorola service place. Phone locked and now unable to connect to car Bluetooth, necessary for using phone while driving.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bongo9,
This should not happen. We stand by our products and we would like to help you get this sorted. Please email us at [email protected] to further assist you. Kindly use this as
your subject BestBuy/G7_ BluetoothCan'tConnect or simply provide this link as a reference so we can help you properly.
- Frank
expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected something better for the price. IT seems to be a little bit to slow in responding and has too many Motorola notifications and adds
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, We appreciate your review. We'd like to know more about your concern. Write us an email at [email protected]. -Jess
Hmmm
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one I have purchased. The 1st one works great. This one seems to have a Bluetooth issue.
I would recommend this to a friend7/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery. Speedy charger. Not so great camera. Good phone if you don't take many pictures.very blurry
No, I would not recommend this to a friendGood camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right size for a phone very easy to use better touch screen then a lot of other phone
I would recommend this to a friendGreat to use, bad signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this phone and everything about it, then I realized I wasn't getting service in low service areas that my old phone use to get service in
No, I would not recommend this to a friendMoto Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone's okay I'm screen did break even with protection but I'm very hard on phone overall happy with the product
I would recommend this to a friend- Pros mentioned:Camera
Good phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. I don't like the calendar or email even with the largest don't it's difficult to read.
No, I would not recommend this to a friend Upgrade from Moto G4 to G7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing one (Moto G4) of my wife's cells to this newer Moto cell phone G7. It works as her expected.
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a month before - speaker started giving problem... giving kirkir kind of weird sound then and there - from yesterday calls arenot showing up in screen when calls are received... i would have to call again back - checked with motorola customer care and they do want me to talk to bestbuy.... donno what best buy will say I bought this as my friends recommended....but im feeling sorry now.... not happy with this phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Basheer, thanks for having one of our phones. We standy by our product, and we're here to help. Please send us an email to [email protected] referring to this post. Kindly use Subject: BazaarVoice/Name of your device_your issue (e.g. BazaarVoice/G7 Power_Wi-Fi Issue) on your email or provide this link and we'll be glad to assist you. -Ruby