Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2043 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Moto G7 for its budget-friendly price, improved camera, and long battery life. They appreciate its user-friendly interface and ample storage. While some users wish it had NFC and wireless charging capabilities, the phone's slippery design and average sound quality are minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,043 reviews
  • Rated 3 out of 5 stars

    Okay Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just okay. I bought this for my daughter and she has not had any issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far is great still learning how to use it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My insurance worked very fast in sending me a new phone. And the Geek team was awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good first starter phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i usually wait about six months before i give it full review but overall it's a descent phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life not great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very serviceable. However, the battery life could be better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's for some purpose

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite okay some pictures were were good others didn't work okay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto G7

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for basic phone needs. Not a lot of storage space

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone for a beginner v

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slippery. Hard for me to get used to it. It would be a ok phone for a beginner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Still working out some bugs like it automatically defaults andmy wifi off

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Night Light Mode Problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with this phone comes when you use the night light mode. As I browse and scrolls down pages, it creates redish or orangey hues on the background of the letters. It may not be visible at first. By the way, check on the phone first before you buy because bestbuy is greedy on their $45 dollar restocking fee.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Night Light mode does convert the screen to warmer colors - more yellowish than blue -- because research indicates this helps people transition to sleep more easily. We’ve not seen these background colors. You may want to adjust the intensity of night mode to see if this helps - go to Settings > Display > Night Light > Intensity. If it persists, please write us at [email protected]. We would like to investigate. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    Good budget phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good budget phone with a clean Android interface.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starting crashing apps after a while. Battery doesn't last long.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bbxtr, Sorry to hear you're having issues. As we stand by our phones, we'd like to know more details. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    The camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I talk with my mather, sonetimes this no work good with the facetime or videos

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Joshuarqui, thanks for having one of our phones. This never happened to the same phone we have here. As we stand by our phones, we would love to help get this fixed. Please send us an email to [email protected] referring to this post. You may provide this link, and we will wait for your email so we could help you with your concern. -Ruby MotorolaMobility

  • Rated 3 out of 5 stars

    I don't like cell phones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone . This seemed to be a good fit for what I needed at the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible audio quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of features about this phone that I love but getting to the point any video that I record with this phone has a terrible background noise on it which I could describe as running a vacuum under water. You can barely hear the voices in a video because of the awful audio quality. There is no way to adjust the audio to improve it and even talking or listening to videos the audio has a very tinny and crackling quality. Doing research I found this appears to be a very common problem and no one has been able to get any satisfactory help from Motorola customer support so I guess I will have to pay the $35 restocking fee to Best buy to return a substandard faulty product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an old Samsung phone. Good phone but nothing like a Samsung

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldn't buy it again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a phone. It's too hard to delete messages and phone calls.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi , We'd like to help with your concern. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    Okay camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to see same phone with smaller profile. To large for hand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price range

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone ok for price the price range. Top chip loader hard to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is O.K.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not easy to find headphones that fit it. I like that its size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone for the pricing.... hello moto....

    I would recommend this to a friend