Customer Ratings & Reviews
- Model:
- PAE00004US
- SKU:
- 6324288
Rating by feature
- Display Quality
Rating 4.2 out of 5 stars
- Camera
Rating 4.0 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Moto G7 for its budget-friendly price, improved camera, and long battery life. They appreciate its user-friendly interface and ample storage. While some users wish it had NFC and wireless charging capabilities, the phone's slippery design and average sound quality are minor drawbacks.
This summary was generated by AI based on customer reviews.
I hate this phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it rings and sometimes it does not! Sometimes the text message will notify me by sound most times it will not. I have missed important calls because there is not sound when it rings. I have made sure that the do not disturb if off and I have googled help. Nothing works!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cindy,
This is unexpected. We would like to help get this sorted. Kindly send us an email at [email protected] and use this subject BestBuy/G7_NotificationSound as a reference so we can assist you properly. - Frank
Bad signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phones looks very sleek. I read want to like it, but it’s hard to find WiFi signals even if I stand right next to the router, my other phones all could get strong signals in the house. This is the only phone I used that can’t even pick up the WiFi. Very frustrated! I want a refund!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you're having a wifi issue. We'd like to help. Write us an email at supportforums@motorola.com. -Jess
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt for me a great concept but over hyped, they don't mack the g7plus
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ontheroad, we appreciate you have one of our phone and thanks for your feedback. If you have other questions, please don't hesitate to email us at [email protected]. We're always here to assist. - Mike
Doesn’t transfer all data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t transfer data and pictures from other device
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Yacquie,
Thanks for sharing your feedback and we would like to know more details about your concern with the product. Kindly send us an email at [email protected] and please refer to this link as a reference. We're standing by to help. - Frank
it was dropping calls texts would not go throught
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned phone it had issues and exchange for a google pix3
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Nibe features. Camera is fine not great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dharani,
We appreciate your feedback and we'll pass it to our team. In case you need help, please email us at supportforums@motorola.com to further assist you.
- Frank
Poor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shuts off all time poor quality just a crappy phone
No, I would not recommend this to a friend- Pros mentioned:Battery life, Price
A great phone at any price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, it would be hard to get more value for your money. The screen is vibrant, clear, and bright. Make no mistake--this is a large screen/phone. Unless you're 7 feet tall, you won't have a thumb that reaches to the top of the screen. I knew that going in, so I'm OK with it. I just put all the apps I use closer to the bottom of the screen within thumb reach. The processor, though not the latest and greatest, is sufficiently fast for even light gaming. And the dual cameras are surprisingly good for a phone in this price range. I especially like some of the gestures Moto included. For example, produce a chopping motion twice and the flashlight comes on. Very handy. It feels good in the hand, but is a little slick. However, it's slim and looks great. So far, battery life has been good, allowing me to go a full day with no issues. If you're tired of $1000 phones, like I am, this one will do everything you need to do for less than a third of that. I highly recommend it.
I would recommend this to a friend Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost contacts, messages and calls that were supposed to download from the cloud. Google trumped all of my data and over-road any information that I had uploaded. I returned the phone and bought the same one through Verizon that has worked just fine.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this phone after one day. When you turned the media volume down it would automatically turn down the ringer volume. Would not stay connected to Wifi. Several issues.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sherry,
We appreciate your feedback. We understand how inconvenient is this for you. Please email us at [email protected] to further assist you. Kindly use this subject BestBuy/YourDevice_YourConcern (e. BestBuy/YourDevice_WifiIssues). We'll surely help you there.
- Frank.
Really like the phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same day that I activated the phone, the screen would fade out. Fortunately it was in the 14 day grace period and I was able to return it. Purchased it on the 7th, activated it on the 19th, return it on the 20th.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nala, Sad ro hear you had to return the phone. In case you have questions write us an email at [email protected], we'll be glad to help. -Jess
Not a great phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After an upgrade, it will not look as it is in the picture. If you get it from the carrier it will work. I had to input al of the network settings to get it to work. Buying an unlocked phone has it's ups and downs
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you have a network issue. We would like to help. Tell us more details, write us an email to [email protected]. -Jess
Good camara
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is ok if there is no choice, as an unlocked phone should have all the eff functionality, but doesn't work with some carriers, for example: I have T Mobile and some apps like SMM does not work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .The phone is compatible with major GSM and CDMA carriers in the US including T-Mobile. We’d like to help with your app issues. Tell us more details about those apps? Write us an email at [email protected]. -Jess
Worse cell phone to carry ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is the worse choice I mad it’s gon good at all and I broke the screen but there were no way to replace it I have to pay $169 to replace the screen and I bought it by $170 so I’m not recommend it at all
No, I would not recommend this to a friendNot compatible with Google Assistant from locked s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone itself is nice, but I will be returning it because no matter what I do, I cannot get Google Assistant to answer without pushing the home button. Anyone have a workaround for this issue?
No, I would not recommend this to a friendLoses signal a lot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom in law and she claims her phone is not getting calls from other people and is not sending texts sometimes. Looked it up online and it seems to be a widespread issue.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Chunquanlin,
This should not happen. We stand by our products and we would like to help you get this sorted. Kindly use this as your subject BestBuy/G7_CannotMake/ReceivedCalls or simply provide this link. We'll surely help you there.
- Frank
Best Buy Has No Inventory = No choices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sucks. They have no inventory. They did not have the product I wanted to buy in any color other than black!!! Frys has a much bigger inventory and choices. I'm out.
No, I would not recommend this to a friendThe worst
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was the worst phone I've had since my first bag phone. It was so user UNFRIENDLY I returned it in 2 days and purchased a Samsung. It will be my last Motorola.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi indy,
Thanks for purchasing our products and we would like to hear more about your experience with the product. Please email us at [email protected] and please refer to this as a reference. We'll be there to help. - Frank
dont buy it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it looses the voice after awhile let alone it looses the calls this phone sucks do not buy this phone I was better off with the cheap phone I had at least it worked
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Computer. Sorry to hear you are having that issue, I would like to help out. Please try these steps: Go to Settings>System>Restore options>Restore apps preferences, then open the Device help app>Tap on Device diagnosis>Hardware tests>Microphone/Receiver. If you need further assistance with this, please email us at [email protected] we'll be there to help you. -Jose.
Slow phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt not like it at all.. when i first turn it on it cut back off.. than later it would freeze.. super slow phone..
No, I would not recommend this to a friend