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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 837 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the Moto One Action's camera quality, affordability, and ample storage space as its main advantages. However, some users have expressed concerns about its battery life and small screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 837 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone , works great and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It's got crisp screen display,made for ease of use. Wish camera was slightly faster as the shutter speed is kind of slow. But overall super happy with this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Only waiting for updates after purchasing was the delay. Nice to find a free cover with it. I only wish there was a coupon to get a 512 Gig SD disk for a discount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Durable Budget Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in late August when the phone options were limited. The price was right, I did not do enough research. It is a good phone and feels well-built. My issue is that it does not allow for Wi-Fi calling. I did not even think that was an issue when it was replacing an older phone. I also notice it struggles when the mobile signal is weak. It works fine on wifi for all non-calling/messaging. It does not come with a voicemail app. It is a 2019 model so I am not sure how much longer it will be supported with updates.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KitM, Sorry to hear you're having issues. Unlocked devices like the Moto One Action do not have WiFi calling as an option. This is per design due to the WiFi calling being a carrier-specific feature. If you have questions, write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Economical phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father-in-law he is 80 yea old the phone is easy for him to use and the phone is easy to use for an older guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's phone and she appears very satisfied. It is a nice upgrade from her previous phone. She was already familiar with Motorola and was able to enjoy it right away. Phone had a great sale price from Beat Buy and the order was shipped and received promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The Best Buy site said it could be used with Boost Mobile. It can't. I was mad. I switched to Mint Mobile. I had the GPS service drop out in the middle of Kansas City where there should be great coverage. The phone itself is great though.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AAAinKC, Sorry to hear that you've been misinformed that the device works with Boost Mobile. Besides that, we thank you for your support. Hope you are happy with your purchase! If you would like, you could join your fellow One Action users on our online community: https://forums.lenovo.com/t5/motorola-one-action/bd-p/motorola_one_action_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, but was very disappointed that I was not offered the Geek Squad protection. I called and have to go back to store wait again to get in to get this service. I'm really not wanting to go back to store, and now with lockdown, my time will expire to purchase plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great lightweight bigger screen to my last one better picture quality for sure. I like the Motorola phones the last one anyone both Motorola's...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone I didn't have a up to date phone my daughter & son talk me into this one so far so good I'm still learning trying to update myself with knowledge of phone Everything so far is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. I love the go-pro like camera feature. Bought 3 more after I bought it for myself. Now my wife and kids have the same phone . Best mid-range phone out there now. Keep in mind that I bought mine a year ago and it's still rocking!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Business tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good quality phone, very nice feels good lots of apps installed. New things to learn about the phone, looking forward to enjoying this phone from ACN.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok mid range phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Motorola but left for a Nokia 7.1. When this Moto One Action came out I thought I would give it a try. Nice overall , but locks up and lags quite a bit. Dropped from about 2.5 feet high screen shattered on impact. That 2 1/2 feet. Can't just replace glass but the frame band around it as well. Probably go back to using my Nokia and sell this one on eBay once I get it repaired. Very disappointed in the quality but the near vanilla Android is nice and got Android 10 about 2 days later after setting her up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Alancito, we know how disappointing it is to crack the screen. While we do not cover physical damage, It can be likely be repaired for a fee, which may be worth looking into. Please email us at [email protected] if you would like some help with it. We're always there to help.- Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been to thrilled with this phone about a .month after getting it it began shutting itself off randomly and the only way to get it to turn on is by holding the volume and power button for a hard restart. Rather disappointed and not really reliable if you use it for an alarm clock. I ended up giving it to my son to use for games and buying a different phone for myself. Not exactly what I was looking to do with a $300 investment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 3 out of 5 stars

    good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is good enough for a kid but the screen its not the best and the camera is in the mid range

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Looking Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a gift for my wife, I think it was a great value. She loved the slim design and said it reminded her of one of the latest Samsung phones. I don't particularly like the front-facing camera because it cuts off a piece of the screen but my wife didn't seem to mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed how much I could customize my Android this phone is sleek and fun and screen is so big my son loves playing games on it! Great purchase and AMAZING BATTERY

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone but not compatible with Bluetooth system in my car. Good price and unlocked. Had considerable difficulty getting it activated on my own.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gypsy, thanks for your feedback and hope you are happy with your purchase! If you would like some help with your new device, write us an email to supportforums@motorola.com or kindly visit our Motorola One Action online community here: https://forums.lenovo.com/t5/motorola-one-action/bd-p/motorola_one_action_en. Thanks again for your support. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    It’s been easy to set up contacts and emails

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does everything I need it to. Nice size for my purse. Only problem was trying to but a phone case for it. Best Buy had none. Ordered one thru Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality is very satisfactory.It is easy to navigate most of the main features. Sound is amazing and visual output can be improved upon.

    I would recommend this to a friend