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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 837 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the Moto One Action's camera quality, affordability, and ample storage space as its main advantages. However, some users have expressed concerns about its battery life and small screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 837 reviews
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like I'm using the same thing with no new options . Was looking for something like face time duo was a let down .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and fast phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my kid and use it with Mint mobile. The phone was released recently and it has all the features she wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like many of Motorola's features along with they way the phone works. However, I found to processor to be too slow for my liking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average Below. Read Review.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a moto e5 play before, and that was a good phone but it started getting outdated. So I needed a new phone. The Moto One Action is an, out of 5. Its is a 2/5. Camera is work only 80% in a week. Its really hard to focus on this camera. Sound quality is the worst. No bass at all. If you want to listen to songs you need a speaker. I don't know if this is googles fault? but "Hey Google" worked at first then after a month "Hey Google" just stopped. I need use the command manually. When I got the phone first after 1 week the phone just stopped working. Nothing happened, I had full charge. Then after a day the phone woke up and decided to work. Phone is a little snappy. The color says "Denim Blue". It looks more like black. This is not the phone for you. The specs sound good but actually suck. Whenever I use Google Maps, the phone goes in super slow mode. Like the phone is sooooo slow and never acts quick. Facial Recognition HARDLY works. Buy the new Oneplus NORD. I am not sponsoring. But that cheaper and better specs. Moto e5 play was good. Camera was good and sound quality was the BEST!.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anand, Sorry to hear you're disappointed with this phone. As we stand by our phones, we'd like to help with your concerns mentioned above. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers has suddenly stopped working until I restart the phone. They will work and began not to work 15-20 minutes after getting the device back on. Afterwards I will have no sound until I do a restart of my device. I only have 20 minutes of sound at a time before I have do frequent and constant restarts. I am very unhappy after spending over $220 to have a piece of garbage two months later! I want this fixed.. refunded I want to return it or just have it thrown in the trash. I've already performed factory resets. Same issue. This started around two weeks ago. It claims I am past my return period on bestbuy so after reading this review please contact me and advise me where to ship this garbage.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Sorry to hear you're disappointed. As we stand by our phones, we'd like to help with your device. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Cheap alternative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and works similar to previous Samsung phones. Only thing I don't like is it can be unresponsive here and there.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a stylish phone. It has a good camera. The touch screen is not very responsive.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HappyBuyer, We appreciate your review. As we stand by our phones, we'd like to know how the touch screen is not very responsive. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Pretty good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, I've been using it for month now and it still surprises me every time I get and update on android

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the phone but coming from a Samsung device there is a learning curve because things are a bit different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone runs pretty smooth. The screen is bigger than my previous phone which allows me to see more in the page. The speakers are a good, and is easy to use. The battery life last a good amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks pretty. alot of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. He complained alot about his old phone. Doesnt complain about this one. That's a win if you ask me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good . Screen narrowness cuts off some content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but the narrow screen cuts content. My phone also seems slower and lacks connectivity where previous phones had no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing fancy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone came with no bloatware which I love. Battery life is awesome. There's nothing fancy, nothing overwhelming. Works well for day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is I wish it came with instructions in booklet form. Or very least where you could tap and it would take you to place to solve your problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the form factor of this phone, and it's super easy to use. Screen is beautiful, and cameras are awesome. Battery life, performance...all very good.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Terrible Unlock cellphone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unlocked cellphone recently at the Best Buy store. My experience in the store at time of purchase was great. I was initially pleased with the phone. However I soon found out that this is the first phone I've owned that will not send and receive pics via text. This is very annoying. I took the phone to my carrier (Metro) and was advised to go to Best Buy because it's not a service issue it's the phone. I have 2 other lines on my plan who have no problems with pics on text. When I went to Best Buy the associate tried a couple things in the settings and then said that I have to call Motorola. I just purchased this phone a couple weeks ago and they won't do anything!! Extremely disappointed with Best Buy and this is not my first time dealing with inadequate service for cellphones. I am a former employee and I was hoping that this would be a quality experience. I will NOT deal with this again!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi , Sorry to hear you're having an issue. We'd like to help with receiving text pictures. Write is an email at [email protected]. -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice midrange phone.a little slow for me, but still a great midrange phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very underrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It's good in a sneaky way. Not gonna see a lot of these in the wild but it's snappy, crisp screen, long battery, software supported for 2 years, unlocked, WiFi calling, volte, good feel in hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has great color and image quality. Phone cases are hard to come by, it does come with a free clear case.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking to purchase this phone since the first time I received the email from Motorola. When the time finally came, I purchased 2, one for my wife the other for myself. Had them for a few days and took a trip to DC. My wife's phone kept freezing on her and when she she switched from camera to video or vice versa, it would take more than 15 seconds to switch. Returned to BBY and got a new device. Now, as far as my phone, I also have issues. The phone freezes on a lot of apps. Un install, re install. Somehow, the phone unlocks in my pocket a d a few other glitches. My biggest disappointment with the device is the camera. Now, you can say it's not a flagship phone yada, yada. I understand. But this was what made me purchase the phone in the first place. The Moto website boasted the camera. I have 2 boys under 4, and all I do is take pictures and videos and man what a disappointment. Now less than a month later, the introduce the one hyper, and according to the phone specs, probably the phone I should have purchased. I've been a Motorola fan since the StarTac, but in my opinion, the dropped the ball on this device.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JAS2, Sorry to hear you’re having an issue. We’d like to help you with the issues mentioned especially the camera. If you can share your phone’s IMEI number and a few sample photos, this would help us checked the phone. Tell us more details. Write us an email us at supportforums@motorola.com. -Jess MotorolaMobility