Customer Ratings & Reviews
- Model:
- PAGL0000US
- SKU:
- 6375617
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the Moto One Action's camera quality, affordability, and ample storage space as its main advantages. However, some users have expressed concerns about its battery life and small screen size.
This summary was generated by AI based on customer reviews.
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps freezing. Constantly updating software.. Screen doesn't respond to touch.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Steve,
Thanks for reaching out. This should not happen to the device. Please email us at [email protected] and use this as a subject reference BestBuy/MotoOneAction_Freezing. We're standing by to help. - Frank
?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for the 5 G capable model and ended up with this one. I got duped.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Earl, Sorry to hear about this experience. May we ask who you asked this with? Write us an email at [email protected]. -Jess
Don't get this
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because of price. Did not work very well. My 3 year old Samsung s8 works much better. Sometimes calls don't go through. I don't receive text messages and unable to pick up phone signals. Only works well when connected to wifi.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Zoth, Sorry to hear you're having issues with signal service. As we stand by our phones, we'd like to know what's causing this. Write us an email at [email protected]. -Jess
No Sim Card Slot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for use with Boost Mobile as it said it was compatible at time of purchase, but now it's not compatible. I don't know what happened & with only 15 day return policy, I don't know if I can get store credit. This phone also doesn't have a slot to add a Sim card or to increase storage.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jules, Sorry to hear it didn't work with your carrier. We suggest customers to view this link to know carrier compatibility of each phone: https://www.motorola.com/us/carrier-compatibility. And it clearly states that this phone is incompatible with Boost. The device has SD card slot to increase storage. Check this link to see how to install SD card: https://support.motorola.com/us/en/products/mobile-phones/motorola-one-family/motorola-one-action/documents/MS145266. If you have questions, write us an email at [email protected]. -Jess
Not reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for less than a year and ditched it. The fingerprint scanner isnt reliable forcing you to type all your passwords. Text pictures wouldnt send. And if it did it could be up to a day later. All around a bad phone
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was a Christmas present and it looks used!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Barbi3, This is rare. We'd like to know more how the phone looks used. Write us an email at [email protected]. -Jess
I didn't feel safe in your store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a phone but left before getting it completely set up because I didn't feel safe in your store. Both employees and customers wore their masks below their noses and mouths. Got out of there as quickly as I could. Won't be back
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi kelly, So sorry to hear you're having an issue and have to be there in the store. We'd like to help with any concern you may be having. Write us an email at [email protected]. We'll be there to help. -Jess
battery worst ever, touch screen doesnt work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DONT BUY, very poorly made, needed a replacement in 2 weeks and about to return that too
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Chuckewe,
This is unexpected for the Moto One Action. We would like to investigate this and help you get it resolved. Please email us at [email protected] and provide this subject as a reference BestBuy/OneAction_TouchScreenNotWorking. We're standing by to help. - Frank
Not sure I purchased the phone and And paid extra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And paid extra for the activationSo to me activated would be my phone would be working but I still do not have it so I can call her use it so I’ll pay the extra money for I don’t know why waste!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Hundosmonthly,
Thanks for sharing your feedback and we would like to hear more from you. Send us more details at [email protected] so we can assist you.
- Frank
I buy 3 phones that Sunday.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that help me was so disappointed and distracted playing games with another coworker and he was smelling like a he needs a shower. Or more personal higiene.
No, I would not recommend this to a friendDeception
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 weeks it would not charge. I got home from work and put my phone to charge and noticed it was not doing anything. Returned.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear you had to return the phone. Hope you can give us another chance in the future. If you have questions, write us an email at [email protected]. -Jess
Boost mobile not compatible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has it as BOOST Mobile compatible. I tried activating myself, boost store,on line and customer service. It is not compatible with Boost mobile. I returned it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ronnie,
Thanks for purchasing our products and we're sorry to lose you. We hope you can give us a chance in the near future. In case you have questions, you can email us at [email protected] and we'll be glad to assist you from there. - Frank
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this phone at all. It completely died after 13 months. Done with this brand and going back to Samsung
No, I would not recommend this to a friendCell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone did not work. Factory reject! I always buy Motorola phones. But I had to take this one back.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LBJB, this is not typical for the Motorola One Action. As we stand behind our products, we would love to help get this checked. Please email us at [email protected] for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
phone sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone has too many issues with it, Dosen't work with sprint let it says tried for 1 week to get it to work and it was an no go
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi peter82,
This is unexpected. We would like to investigate this matter and help you get it fixed. Please email us at [email protected] and kindly provide this subject BestBuy/MotoOneAction_CarrierCompatibility as a reference. We'll be there to help. - Frank
Great for music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 3 weeks. Didn't drop or anything just stopped working. Music sounds good only good thing about the phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Pauley376,
This should not happen. We would like to investigate this and help you get it sorted. Kindly email us at [email protected] and please provide this subject BestBuy/MotoOneAction_PhoneNotWorking as a reference. We're standing by to help. - Frank
ManCave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good I brought 2 one for me and one for my wife We try to return them could now waste 1,000 for nothing
No, I would not recommend this to a friendWaste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally was excited to get this phone until I found it it did not work at all! I would give zero stars if I could
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bryan,
This should not happen. We stand by our phones and we would like to know what happen to the device. Share us your details at [email protected] and please use this subject as a reference BestBuy/MotoOneAction_DeviceNotWorking so we can further assist you. - Frank
very slow, terrible picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola was one of top android phones now there the least.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mike, Sorry to hear you're having issues. We'd like to know more details. Write us an email at [email protected]. -Jess
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, Garbage, Garbage, Garbage, Garbage, Garbage, Garbage, Garbage,
No, I would not recommend this to a friend