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Customer Ratings & Reviews

Your price for this item is $332.99
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The comparable value price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 371 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Moto X (4th Generation) for its excellent camera, affordable price, and long battery life. Many users appreciate that it is unlocked, waterproof, and easy to use. However, some customers have concerns about its limited internal storage, durability issues after extended use, and speaker volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 371 reviews
  • Rated 5 out of 5 stars

    HUGE MOTO FAN

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of Moto phones. everyone one i've owned has performed better than expected. It may not have the most bells and whistles, but the things it CAN do, it does very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife who had an IPhone. It was a big learning curve for her. She likes IPhone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very pretty, sleek phone. Another winner in mid range phones from Moto. Love the Moto version of Android because it's so close to stock. Any extras are intuitive and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice back up phone at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart phone's mother board went out and I got an unbranded Motorola phone that filled in until my phone was repaired and now the repaired phone is a back up for me and my broker husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mid range phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent mid range phone, especially if you are new to Android, and want a "stock" Android experience. This phone is highly comparable to the similarly priced Moto G6 Plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on especial and to be honest it came out to be a good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera, nice looking phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement phone, good looking, great camera, great price, new technology. Dependable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nephew loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Moto X 4th Gen for my nephew in 2018 (his first smartphone) and he's loving it! It's been a year and he hasn't had one complaint... really great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with the phone, quick easy to use. I was a little doubtful at first. This phone is quick and 1st class. Don't spend extra couple of hundred dollars. This phone rocks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has been a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Motorola phone, still getting used to the changes. Hard to find accessories for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price, I like boost moblie, been with them for years, this phone will do the job

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Average phone, good camera, very fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 week, both front and rear of phone are cracked. I have a cover ordered, but phone didn't last long enough to use it. Reminds me of the 1st Gen Google Nexus, at least they replaced mine, I suspect Motorola will not, but going to try so I have something to put in the $10 cover I have.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pete901, sorry to hear about the inconvenience. The device has a durable front and back glass cover, however for extra protection, a protective case isn't a bad idea. Thanks -Erwin MotorolaMobility

  • Rated 4 out of 5 stars

    Works good some quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good phone, getting used to quirks. Would buy again, best buy was great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. Pretty nice camera and water resistant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to. Sometimes when clicking camera icon, it flashes back to screensaver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love motorola, needed to replace my old phone and i choose this one no regrets at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this phone because it holds a memory card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great phone. I'm not good at taking pictures off my phone. I chose this one because it has a memory card holder. Now they go straight to the card

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, we appreciate your positive feedback. Thanks -Erwin MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone lots of feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a good phone with good overall specs that won't leave you hanging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone just not set up like the LG or galaxies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and I can change providers if I need to. Love the fast charging battery.

    I would recommend this to a friend