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Customer Ratings & Reviews

Your price for this item is $332.99
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The comparable value price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 371 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Moto X (4th Generation) for its excellent camera, affordable price, and long battery life. Many users appreciate that it is unlocked, waterproof, and easy to use. However, some customers have concerns about its limited internal storage, durability issues after extended use, and speaker volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 371 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Different features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a learning curve moving from a Samsung. I really like the camera. The screenshot is easier and simple! I have a Lenovo laptop and am really enjoying it on my phone as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures and the zoom is pretty good. Phone works good and is water proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed this phone and all the features that it offers I would recommend this phone to anyone who does a lot of business. It is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a present for my mom and she loves it! She says that she loves the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Moto quality and great price. Does'nt have all the bells and whistle items.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been over a month and I love it! Best phone I've had in a long time. And with the price dropping down (the day I couldn't return lol) it's even better!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my Moto X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone at a cheap price. It does everything I need and more. Camera is one of the best. Could use more memory but works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone after Verizon failed to honor a sales ad. Saved $120 a love the camera. Takes great pictures and has lots of editing features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone with good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this phone for couple of months now. So far I like every thing about this phone. SO glad didn't spend much more for so-called brand names.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Worked well for 6 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and really liked it at first. After about six months, I noticed increasing problems with performance. Reset the phone x2 and really watched what apps were doing. Performance continued to deteriorate. So i replace the phone about two months ago.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Decent, but sub-par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $350 in 2018. Beautiful screen, decent photos, had decent battery life, but after a year of use, not so much. Won't work on web while phone call is active, have to really dig down deeply to access getting data/photos off the phone. I had a Samsung S4 and this was a downgrade...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money. Good screen resolution. Camera is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, no major issues or complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great deal for the money but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor does leave you wanting more. It will work for someone who is not a heavy user. The camera is not the best, will require many shots to find a good one. The battery is decent. Great build quality and Alexa is awesome. Upgradable to android 8.0. Cannot make SD card work as internal memory.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at good price. Camera is good with 16 MP and 12 MP

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Great phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a galaxy S5 and love it! Love not being locked to a carrier with bill credits and it works with Google project fi!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good all purpose phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; great camera. Happy overall. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality not bad, feel good on hand and price is good too.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Does everything I want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    45percent of the 32g already used by preinstalled apps.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Great phone - no storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has awesome features but I purchased the 32 gig expandable only to find out that expandable will only store photos and music. The operating system takes over half of the 32 gigs, with various pre installed apps, leaving no place to install new apps.

    No, I would not recommend this to a friend