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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 443 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the Moto X (4th Generation)'s reasonable price, impressive camera features, and long battery life as positive aspects. While some users find the phone to be slippery and fragile, the lack of wireless charging is also seen as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 443 reviews
  • Rated 5 out of 5 stars

    Great Phone for this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with full of all features.Liked the slick design.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked phones are the way to go. This is an excellent phone.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Good smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good phone. Unlocked and the battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and clean fast system, really like this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for foreign travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used on a recent trip abroad. Works great for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty epic for the price. The graphics were great. The speed was wonderful. My only complaints were the storage. It's not expandable for anything other than pictures. And the battery life was kind of terrible for a phone without a replaceable battery but over all, pretty awesome phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked on Steroids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good primary phone. Or, a great secondary for work purposes. At first it takes so getting use to but once you get the hang of it....ANDROID ONE is the express lane for updates. As an Unlocked phone, I don't have to wait for service provider releases. I get them All within days

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good camera, good screen. Excellent for que price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my wife. Voice quality is excellent, and the Moto Apps (twist to enable camera; touch screen anywhere to take photo; shake for flashlight; etc.) are useful add-ons to almost stock Android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 1 out of 5 stars

    can not connect computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is good, the software and design are common. I bought it because I like the camera. But I returned the phone after I bought it one day. Because when I took some photos, I wanted to take photos out. I found the computer could not recognize it. I took it back to Best Buy shop and consult the seller about how to connect the phone to the computer and transfer the photos to computer. The seller told me this is a phone just can upload photos to Google Photos or use SD card. I felt the SD and SIM card drawer are not strong enough for everyday pulling out. The card drawer is a fragile part of the cell phone. When started the phone, it asked for google account almost every step. A user manual or user manual web address are very important to user, But in fact, the user guide in this phone box is just for start the phone and it lacked of detail.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mary, I understand how you feel regarding this concern. In case you have questions or concerns about your phone, don't hesitate to write us an email to [email protected] for us to further assist you, we'll surely help. -Zeke MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone, great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a solid option. It is pure Android so there's no bloat which is great. It gets regular updates, has a decent camera and it has good battery life. At the prices these are currently selling for you're not going to be able to find a better phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price Right Solid Android Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, under $100 unlock phone, waterproof, steel body, great touch screen, expandable memory, perfect cell phone for my 11 year old son to abuse and not worry about the cost. Smartphone, great camera, no brainer! Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this phone is a great choice for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Great help at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kid. It's fast and easy to set up. Good for YouTube and even games. My kid the Moto actions and fingerprint features. He can just wave over the phone to check the time, shake it to turn on the flashlight. Fingerprint function turns the phone screen on and off. Really nice phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. very responsive. no bloatware. does its job for daily tasking like going on the web. is not your flagship phone but its decent if you only used it for calling and using the internet. can play some games like mario kart just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, not as good as the older versions

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I've had my Motorola Moto X for 9 months and I need to hold it directly to my mouth for people to hear me. Then I need to quickly move it back to my ear to hear their responses. I am about to send it back to Motorola to be fixed. I bought one phone in Jan 2019 for myself and one in March 2019 for my (pretty responsible) teenage son. The other one needed to be sent in and fixed with 3 months of purchase as it stopped working altogether. It just stopped turning on. Motorola did send us another phone in return, I guess the one we bought could not be fixed. That phone has been functioning well. I have had many Motorola phones in the past and did not have this problem. Not sure if it is just the model or if their phones are going downhill.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is probably the best phone I've had so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone a couple of days ago, and I've never looked back. The only problems I've ever had with it are carrier related, and that's easily fixed if they don't straighten their stuff out. A word of warning though, if you're using this phone on cricket, it won't work with their hd voice feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Budget Phone worth considering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is considered a midrange budget phone and overall the phones specs definitely met expectations for a mid range phone. The only issue is the camera but it is still not bad. With the price drops currently, this phone is definitely worth the current market price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the storage and price! Phone has lots of nice features and a definite upgrade from my Samsung Sky Pro 7. My major issue is that is difficult to move items from my old phone to new ones. Messages and so photos did not transfer. Would give 5 stars if not for that.

    I would recommend this to a friend