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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 443 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the Moto X (4th Generation)'s reasonable price, impressive camera features, and long battery life as positive aspects. While some users find the phone to be slippery and fragile, the lack of wireless charging is also seen as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 443 reviews
  • Rated 5 out of 5 stars

    Better Than Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 10 year old, and was worried about the performance as he can be pretty hard on the phone with the number of games he likes to play. This phone has been great though! The performance has been impressive and the battery life has been superb. I highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Mother’s Day gift. I wanted to get my mother a phone that had great quality picture resolution good internal storage and something with a nice camera. She loves this phone and said this is probably the best quality phone she has ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a Google Pixel and haven't missed anything. Performance is good, camera is great quality, gets regular Android One updates (most important for Android). Added a 512gb microSD card and have all the storage I need for music, photos, videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great midrange phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone on sale and I'm amazed. Phone is fairly quick and runs the latest Android. 3GB RAM is more than enough for basic internet browsing. No issues with reception. Highly recommend especially for a sale price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung's board died one day right as I was going out of town, so i needed something cheap and reliable fast. Doing a lot of international travel, i didn't want to spend a lot on a phone that was going to get beat up. The phone is decent. It has a mediocre camera, and runs a little slow, but it does what I need it to do (email and international calls w/ international sim chips). The biggest problem is that the internal storage seems to go quickly. I don't have a lot of apps/pictures, but its completely full. If you are completely dependent on your phone and use a lot of apps, probably not the one for you. If you just need basic email/internet, texting and phone calls- this will work great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DisneyFan, thanks for your feedback. We stand behind our products and would like to provide you the best service possible. You can send us an email to [email protected] referring to this post. Kindly provide this link and we will surely assist you from there. -Ruby MotorolaMobility

  • Rated 5 out of 5 stars

    Great mid range phone at budget price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at great price. Replaces 2.5-year old Moto X pure. I just wished I had upgraded sooner. The fingerprint sensor and water resistant is a nice upgrade. Good screen, and responsive. The battery is lasting so far so good. Upgraded to Andrioid Pie so everything up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I wanna say wow!!!! Motorola has done it again. Nice slick phone with easy set up and probably one the the best cameras as well. The front camera with the 16megapixles is incredible!!! Nice clear and clean shots. Nice speakers and Google assistant is pretty handy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone for TracFone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was great; they cut my TracFone SIM card to from micro to nano so I wouldn't have to deal with setting up a new SIM, and setup the new phone. Bought this for my wife a few weeks ago and came back to get one for myself. Moto turbo charger is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    C+ smartphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad cell phone it's been doing me good but you definitely get what you get it will slow down after a while of use but when you break phones as often as I do I can't talk too much trash. All in all C+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of phone for very good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent at least an hour writing my review and when I tried to submit it, all I got was a preview and it was impossible to satisfy whatever it was that needed correcting so it could be submitted. I will not waste my time on this again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Four and half stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present for my brother. He likes the phone a lot. Had to go through a series of upgrades took few hours to get to Android 9 Sound is somewhat muffeled. Hardware is solid and feels like a quality product. Overall good mid-range budget phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone with clean Android OS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my daughter from a Galaxy S5. This phone comes without bloatware and is smooth and fast. Only drawback is lack of native voicemail app that you'd get with a carrier locked phone. Very pleased with this quality of phone at this price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, good display, good battery, and love that it's waterproof. The camera kind of stinks and it can be slow. Also, it needs to be reset to get it to ring, but missing calls and texts is an added bonus for me :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap Solid Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had these on sale so I decided to pick it up. Moto's been solid with budget phones and have a reputable name in the market for having super good battery life. Definitely not high-end, but for this price? A steal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be there and works as it should. The walking app appears to be off but may be it's the problem of app, need to reload to calibrate? don't know. Finger print is handy and I like it. So far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The device works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all features. So far all seems very good. I would have enjoyed more volume from the speaker, but blue tooth link has been very easy and effective. It is a good buy for the money I think.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone when you cannot afford a 1000 dollar phone. It does everything as expected. No slowness except with the camera it lags a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left my phone back in my car seat at the airport. Needed a phone fast and cheap. Can't go wrong with Motorola's X lineup. Performed flawlessly and still have it as a backup when my Z series gets broken or loss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for one that had a problem. Works much better. Still has a learning curve to find all the features. But I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very low price on a pretty good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little phone. I like the fact that I get any new android that comes out. 5 stars for the value. Get a good case and glass protectors right away.

    I would recommend this to a friend