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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 443 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the Moto X (4th Generation)'s reasonable price, impressive camera features, and long battery life as positive aspects. While some users find the phone to be slippery and fragile, the lack of wireless charging is also seen as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 443 reviews
  • Rated 5 out of 5 stars

    Great Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great Cell phone i always take Motorola cell phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Almost effortless transfer of data from old phone. Great look. All the new features are awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is ok. You can call and send messages, the quality of the camera is not terrible but is extremely slow, if you have and excited puppy, or kiddos running around forget about it, your picture is blurry. If you run maps and have your phone charging it gets extremely HOT. Not impressed at all!!!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mira, A lot of factors affect the heat of your phone. The phone will become warm to the touch during charging or heavy use. The longer you are on the phone the warmer it will feel. We have put together some tips and tricks to better manage the heat of your phone. Let us know if it helps. Here is the link: http://lnv.gy/2iG3fe3. Please email us at [email protected] if you have other questions. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a simple, straightforward cell phone. easy to hold. enough on line resourses to get the questions answered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of memory, does EVERYTHING I want it to and more. Battery could be better, but does last two days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone for the low price. Does not have all of the best features, but seems to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for tourists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything to do when a tourist arrive to usa, also this phone adds some water protection against rain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice finish and IP68 rating means you can submerge the Moto X4 in water. Best mid_priced phone on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone with basic Android features and use. Does get slow when you have more than 4-5 apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was A1, representative was very knowledgeable about the products there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone super quality fast and not big or heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very well, however the case is tooooo slippery, had to put a non slip case on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Teleman, thanks for having one of our phones. This device uses a display of Corning® Gorilla® Glass. Gorilla Glass is engineered to be more difficult to scratch and therefore more resistant to cracking, and it's strength allows the use of thinner panes. But it is still glass and will break if it is dropped or impacted. -Ruby MotorolaMobility

  • Rated 3 out of 5 stars

    Its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not such a bad phone, but the processor could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Still working good it's very nice my mom happy long time back we buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a beginner I always had a flip phone I’m so happy with my new Motorola. It’s so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the battery stand by time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many motos before and my biggest complain is the volume of the speaker but this time they got it right

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Holds up well compared to it's competitors given it was released in 2017.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very nice midrange phone. it works perfectly with any carrier even sprint and Verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think the Moto was going to surpass my Galaxy S8 and it did it.. way better.. really impress!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love quality ability and covered warenty. A lot like Apple iPhone

    I would recommend this to a friend