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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 443 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the Moto X (4th Generation)'s reasonable price, impressive camera features, and long battery life as positive aspects. While some users find the phone to be slippery and fragile, the lack of wireless charging is also seen as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 443 reviews
  • Rated 5 out of 5 stars

    Great phone. Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone :) super easy. Nice looking. Durable as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love it and I like it so much every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the speed and memory with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right especially with the bundle of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inexpensive Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Mom fro facebook and texting works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has many nice features. It fits my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone. It's a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone with Android 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, plenty of memory, and new software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my first smart phone, so far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the money switched from a flip phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Motorola Phone......Really liked the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very good. Its value for money. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone for the price. Highly Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equal to other high end phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the name fool you this phone is fast...!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed using this . Returning it to get 64 gig .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I plan on keeping the phone. Frequently must go outside for signal even for a call or text, grrrr. Screen icon says 3G, though I have a 4G plan. At times deletes things without prompting, but will reappear 2 days later. IT people know Androids couldn't figure it out. It's the first time I didn't buy a warranty as I there was never any issues with previous phones. Lesson learned and I will probably have to get another phone before winter due to phone not working inside, and yes, all settings have been checked out. I would not recommend this phone to anyone. However the staff at Best Buy are number one in my book

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Donnagrace,

      We appreciate your feedback. We understand how inconvenient is this for you. Please email us at [email protected] to further assist you. Kindly use this as your subject BestBuy/YourDevice_YourConcern (e. BestBuy/X4_NetworkIssue) or simply provide this link. We'll surely help you there.

      - Frank MotorolaMobility

  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is average at best. Yes it's a "smart" phone,but compared to my previous Galaxies, it falls short. Spend a little more and get a better phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    suddenly stopped taking a charge.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this phone. I was so disappointed when it suddenly stopped taking a charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I can't recommend this phone. Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my buddy. He used this for one year and switched out to Samsung A series. This doesn't have any Connect to TV function, and it indeed is not that great phone. Just mediocre phone at best and I regret paying hundreds of dollars as a gift for my buddy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good one. Speaker and microphone started having issue after a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Good for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone for the price and basic things such as web etc

    I would recommend this to a friend