Customer Ratings & Reviews
- Model:
- PA8S0024US
- SKU:
- 6307246
to a friend
Customers are saying
Customers frequently mention the Moto X (4th Generation)'s reasonable price, impressive camera features, and long battery life as positive aspects. While some users find the phone to be slippery and fragile, the lack of wireless charging is also seen as a drawback.
This summary was generated by AI based on customer reviews.
Good phone for good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase process was little bit lengthy due to activation by Sprint which missed up my plan.
I would recommend this to a friendDecent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did its job. Limited customization, no miracast. Died after 14 months.
No, I would not recommend this to a friendOkay phone for it's price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. Within the last year volume has reduced on how loud it can be.
I would recommend this to a friendNot so hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone as a unlocked phone does not do well as I thought
No, I would not recommend this to a friend- Cons mentioned:Overheating
Worst phone ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone I will be returning to Best Buy this weekend All adds all the time. Phone heats up several times a day. Apps run without me even opening them up Phone has a mind of its own. All the tume
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MESC,
We appreciate your feedback and we do apologize for all the troubles you have gone through. Please email us at [email protected] to further assist you.
Regards,
Frank
defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This had a defective microphone in it. This turns out to be a common problem with motorolas of that type. Motorola ignored the problem and left people hanging causing them lots of grief and time. I will never buy another moto cellphone. There is a you tube video of someone soldering in a new microphone and fixing this problem. This is what motorola should have done instead of pretending that the problem would go away.
No, I would not recommend this to a frienddoes not work with US Celluar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was assured the phone would work with my US Cellular plan. However the IMEI does not match and the phone will not work with my plan. I did return the phone to BestBuy and they refunded my purchase when they personally checked into whether the phones IMEI would work. I like their integrity, just wish the phone would have worked.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low sound and slow. Consumes lot of memory for each update.. not recommended.
No, I would not recommend this to a friendLiked it till I used it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People have a really hard time hearing me. Don't know why.
No, I would not recommend this to a friendBuyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely a month after purchase, the headphone jack doesn't work. The phone was used carefully, never dropped, and the headphone plug always gently inserted. Best Buy's fifteen day period for a return have passed. A very lousy deal.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst phone ever I never will purchase another Motorola phone again signal lost, phone shut down automatically.
No, I would not recommend this to a friendDon't purchase this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it 2 weeks ago battery is not working.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Niru, I understand how you feel that your phone's battery is not working after 2 weeks. As we stand by our products, we're happy to help investigate this and get this resolved. Write us an email to [email protected] for us to communicate with you directly. Please use the subject: Bestbuy_Issue. We'll surely help, just let us know. -Jess
Trouble texting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty texting on this phone. Cannot recommend based on that.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst phone I have ever used junk is to good of a word for it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Motocrap, I understand how you feel about this phone. We're always here to help. Tell us more about your concern by sending us an email to [email protected] so we can directly communicate with you and get this resolved. We'll wait for your email, we'll definitely help you there. -Jess
You send me e bad phone.. the glass is broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product phone glass is broken. I'm really disappointed
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tonn, my sincere apologies for what happened and we would like to help. Please note that the majority of damages to the display are not covered, and are therefore repaired out of warranty. I would suggest sending in the device for repair for further evaluation, just go to this link to get instructions for Online warranty request: https://motorola-global-portal.custhelp.com/app/mcp/service/. Please email us at [email protected] if you have other questions. - Mike
- Pros mentioned:Price
Nice for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this when the price dropped from $349 to $149. I wasn't even really looking for a new phone, but the deal was too good to pass up. Love the quick OS upgrades and security updates. Being an Android One phone, it upgraded from Nougat to Oreo right away, and then to Pie the next day. With the glass front and back, this phone is more prone to cracking if it's dropped. Only a good bulky case will protect it. All in all, a really nice phone at a great price point.
I would recommend this to a friend Excellent phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best phone you can buy for its price.. Timely updates.. Pure Google experience.. Ultra fast fingerprint reader.. Usb c... Water resistant.. Sd card slot..
I would recommend this to a friendGreat camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall Great product overall Great product overall
I would recommend this to a friendNeeds Improvement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this Moto X4 for Christmas. Not thrilled with the phone. Has a tendency to freeze when opening some apps. Same with camera. Seems to be some lag time. I still have the G6. I prefer it to this phone. Wish I had waited for the G7.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Buck, thanks for having one of our phones. We can try to troubleshoot your device to help isolate the issue. Please send us an email to [email protected] referring to this post. Kindly use Subject: BazaarVoice_your issue (e.g. BazaarVoice_Wi-Fi Issue) on your email or provide this link and we'll be glad to assist you. -Ruby
If you use Android Auto, avoid this phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has a well documented issue with Android Auto, just Google it or check the Lenovo and AA forums, so if you need to hat app as I do, buy something else. Otherwise it's a decent phone. It currently runs on Android Pie, which is buggy, but you can get used to it, but the AA issue is a killer for me. Repeated crashes and disconnects
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi davidsco, I understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at [email protected] for us to further assist you. - Mike