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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 443 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the Moto X (4th Generation)'s reasonable price, impressive camera features, and long battery life as positive aspects. While some users find the phone to be slippery and fragile, the lack of wireless charging is also seen as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 443 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to use with Google Fi. I've been very happy with this device. Camera and call quality are good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome device for the proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is pretty vibrant and good. Device is pretty good considering the price. Turbo charger is provided in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartphone of a traditional brand, with good internal memory (expandable) and good screen size. Very good quality cameras. Very good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality affordable phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with many options. Works with any carrier. Easy to set-up. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best Motorolas

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and used it for 3 months then gave it to a friend. She loves the performance and user interface.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use, nice screen. Only thing it lacked was a audio recording app, which I was able to find on Google Play.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product for great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android one phone. With latest Android OS. Phone is fast, screen is good. Battery lasts long has NFC. Best mid price phone

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Great back up phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great back phone for traveling outside the country plus it's unlocked means you can use it any part of the world

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on a smartphone. Got it for my mother in-law since she broke her phone. Was on sale for $99. Great value

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Cheap, and it shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Motorola user but had switched over to Samsung when the Note 8 became available. I had an unfortunate incident and my Note 8 broke while out of town. So I found this deal on the x4 and figured I would give Motorola another shot. Very disappointed, slow processing, battery doesn't last long at all, you can't even wirelessly charge...

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BigAaron, We stand by our phones and we're glad to help investigate and get this concern sorted. We usually do some troubleshooting steps to figure out what is causing your phone's battery to drain fast and also, why it's having some slow performance issue.Please email us at [email protected] for us to further assist you. Please use Subject: Moto X4_your issue (e.g Moto X4_Slow/Lagging). Also, please note that the Moto X4 doesn't support Wireless Charging. - Mike MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great backup phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for when you’re traveling internationally! The camera is fairly good nothing to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart phone at a great price point. Maybe not for power users but super for casual users.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto x4 greta phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is compact, great screen and camera, battery lasts too. Waterproof, good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a great price, honestly works really well and easy to use and understand. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 on sale for $150 each. Works well for online browsing and playing games like GTA or PUBGmobile

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Moto G that was ran over by a car. This was a bargain for 150.00 on sale. Great phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on a great sale. Considering the price I paid, I really can't complain too much.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to my dad and he likes it. Good quality, memory is good, easy to use and it’s affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Iam totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect camera for novice to pro operators; the camera is great as all the other wonderful features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto x

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an entry level phone, no issues, camera is ok, but for price you shouldn't complain.

    I would recommend this to a friend