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Customer Ratings & Reviews

Your price for this item is $210.99
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The comparable value price is $419.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Moto X (4th Generation) for its budget-friendly price, excellent camera, and ample storage. Users appreciate the phone's user-friendly interface and the benefits of the Android One operating system. While some users find the phone to be slippery, the lack of wireless charging is the only notable drawback mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 342 reviews
  • Rated 4 out of 5 stars

    MOTO DOES IT AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is compact, powerful , quick never glitches. Everything you want in an android is rite here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple To Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift worth the price and quality. The picture quality was what convinced me to purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little phone for a senior citizen...I am still learning the different features which are available... very happy with my new gadget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveeeee it great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research before I purchase this phone an I loved what I saw , it was worth the money will never regret this buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Great picture taken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture taken camera on phone. Great starter phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this phone... So far so good. Like the set up wizard. It was easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid tier phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with clean Android experience. No bloatware. Built in Alexa is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good screen and you know its motorolla. i think they have the best touching screen. superfast charging. i just love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Software Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the form factor of the phone. Felt good in hand. It appears really good on paper (4GB ram, Android One, Google Fi compatible). The dual camera setting was cool and allows capturing more of an area - it looks cool too. There were just too many software issues and instances that required "googling" to change settings. Further research showed more people have the same issues. In most threads, the resolution that most people resorted to was just returning the phone. So, That is what I eventually did after the video recorder kept stopping recording. Probably could be fixed with an update to the app or install another camera app, but I was fed up.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TROUBLESOME,

      I understand software concerns can be troublesome. We stand by our phones and we would like to help investigate this and get this resolved. Please send us an email to [email protected] stating your concern about the phone's software for us to further assist you. Please refer to this post, we'll surely help.

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen. It takes some getting used to as far as sliding versus buttons, but ultimately I am pleased with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alot of memory for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an all around good buy for the price. Sleek design and nice cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations and made me a proud owner of this smart phone. I've have no problems and the battery life is very reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola - Moto X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Motorola - Moto X (4th Generation) with 64GB Memory Cell Phone (Unlocked) - Super Black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't work on cricket

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just constantly hangs up on cricket service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift and the recipient loves it. So many features and good value if you can get it for $150.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hello, moto

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well the last two years. The only issue I have is with MMS while on WiFi. It won't download.i have to get rid of WiFi to get group texts and pictures on messages app, or use third party like WhatsApp, which a lot of people don't have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not big on phones but this upgrade from the Moto G4 Plus was worth it. Does everything I need plus some surprises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my new phone, I have always been reluctant to use anything but Samsung,but so happy I decided to go Motorola

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am still learning how to use a smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. Still learning how it works I am a novice at smart phones but it's been a kind phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could do better for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is hit or miss. Constantly lagging and restarting. Updated for a solid day to become current since the phone is so old, there are 6 updates which have to be installed individually. Phone quality is terrible.

    No, I would not recommend this to a friend