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Customer Ratings & Reviews

Your price for this item is $210.99
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The comparable value price is $419.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers admire the Moto X (4th Generation) for its budget-friendly price, excellent camera, and ample storage. Users appreciate the phone's user-friendly interface and the benefits of the Android One operating system. While some users find the phone to be slippery, the lack of wireless charging is the only notable drawback mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 342 reviews
  • Rated 5 out of 5 stars

    Great Deal on a Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the best deal on this phone at Best Buy. Even the manufacturer couldn't match the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unlocked mid tier phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola X4 Android One solid performer on Pie!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Motorola has always been one of my favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moto has done it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been satisfied with my Motorola phones and this one has not let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick activation on my cell provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service at Best Buy. I was able to verify it was in stock before going to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Unlocked Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone came as part of an excellent bundle with a sim card and $50 worth of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola cell phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the price. Everything you need in a cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Motorola phone the first one was moto 4G and this is moto X4 I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, what I don't like it's, that if you have your hands wet, doesn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone hate that cant get a otter box to protect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cellphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excellent Cellphone, works well and has all the accessories I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto X4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product.. I like it. I think this perfect replacement for IPhone 5s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Motorola phones and this unlocked device did not disappoint me one bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mid-range phone. Headphone jack, yes! General feel of the phone is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone and it is just like a computer I can do everything on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone for the money. bought as a mothers day present. she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Moto g5s and I moved up to the Moro x4 found it to b a superb phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone, but can't send or recieve pix in text

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to use WhatApp in order to send or recieve pictures while texting. The native texting Messenges or Textra can not do either. After checking all settings, can't find an answer online either without going back to a factory reset.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi swayzeeblu, I appreciate you have one of our phones. Sending a text with a picture is a carrier provisioned feature. Are you still experiencing this concern? If yes, feel free to send us an email to [email protected] for us to further assist you and refer to this post, we'll surely help.

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Lovely Cell Phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time of using Motorola and I don’t regret it.

    I would recommend this to a friend