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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 1020 reviews

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92%
would recommend
to a friend

Customers are saying

Customers find value in the Moto X Pure 4G's camera, price, storage, and unlocked features. They appreciate the phone's expandable storage, super-fast charging, and the absence of bloatware. However, some customers have concerns about the phone's battery life, heating issues, size, weight, and durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,020 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone for old-timer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone cause it's has large screen, it's screaming fast, and easily set up with pop up chip and SD holder. Excellent unlocked phone makes it very versatile. You can even get chip kit for TracFone that works great which cuts down on cost! Again it's a beautiful phone worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Very well built Phone with great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone during recent sale event and I'm happy with my purchase.It has a great camera with plenty of features in it. I had Google nexus 6 earlier and it has the similar design and mostly holds similar features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great budget phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on sale for 250 which was a steal. Though it is a flagship phone from last year with dated internals, the phone is still zippy and keeps pace with the new phones of this year just fine. The moto app is extremely useful and I use it quite often. The screen is large and vibrant, and the body design, though a bit buff, still very sleek with its curves. Battery is average. I mainly just stream music and browse the web with occasionally gaming scattered throughout the day, and the battery will last me till late evening.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mid range phone. Has all the features of nexus and good look. On flip side battery heats up quite fast during updates.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Smartphone for a best price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a super fast smartphone and no unnecessary apps builtin. Nice UI and user friendly. MotoDisplay notification feature rocks and this is a distinct feature when compared to other smartphone brands. I loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was in great condition. as i expected it has big screen and most of all, due to turbo charger it wont take more than 1 hour to charge from 0-100% . Dual speaker in the front which give a great music.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto X Pure Unlocked 32gb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone and I got it at a great price. I use the phone on the Republic Wireless network, which I highly recommend for the low price especially if you mostly use wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I went with this phone. I thought it might be too big for my hands, but it is not at all. It's fast, beautiful screen/colors. And I love the camera. Love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Charging port won't last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Moto x that is until the charging port or plug in connection failed. I had the phone about 10 months when the connection for charging was poor and the cord had to be in just the right position. Eventually, it was useless (about two weeks later). It would have had to be sent out to get fixed because the part is welded in- very expensive option to get fixed. I thought about getting a conversion kit to enable to do wireless charging. After some research, it appeared that this was not an option for this phone. GRRRRRR! I loved the Camera! Beautiful pictures Loved the Moto x feature (voice control), very easy to use. I miss this phone. I ended up getting a new Moto G. Like that one but do not LOVE it. I just couldn't risk having the same problem again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my eye on this phone for quite a while. I wanted an unlocked smartphone that had great features of a contract phone for a great price. When I got this phone, I was REALLY impressed! It comes with Android 6.0 Marshmallow pre-installed. It's super fast! On Facebook, when you push and hold to react, the react faces move! I think it's maybe the OS. It also comes with an optional protective bumper case for your phone! I use Simple Mobile unlimited talk, text, and 4G LTE data and it's just as fast as wifi! And I'm happy to say that the Moto X Pure will be updated to Android 7.0 Nougat! They're working on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy... Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family are Apple users but my two grandsons wanted a Droid. I was relunctant to get them what they wanted but after reading review after review I decided the Moto X was the best for my guys. This phone is as big as the iPhone 6 Plus. It boots up quicker than the iPhone and has excellent graphics. I purchased the X over the Z because the battery in the X does not heat up like the Z and there is no camera bulge. My boys are happy and I am considering my next phone will be a Moto too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so far. I bought it because I cracked the screen on a similar Motorola that is a year older than the Pure. Because of the phone's design, it doesn't seem huge, but the screen is roughly 5.7 in. I also like that it is unlocked and the Android is relatively pure and basic. I don't like what other companies do with Android on their phones.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Died on Day 10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was ok for the price. I paid $269.00. Some things annoyed me. It was heavier than I preferred. I missed having an LED light. There was no way to block/reject calls or texts without downloading a third-party app. My blue tooth often disconnected randomly. But for the price, I was prepared to deal with all of that. However, on my 10th day of ownership, the screen went out completely. Only black and gray lines. Fortunately, it died within the 14 day return period and I got all of my money back from Best Buy. I purchased the V20 instead. It was on sale half off. I have used LG in the past and I think I will take my chances with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    One of the best Pure Android phones!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, awesome camera and battery, quickly updates, what more can you ask?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Budget Phone With A Few Flagship Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research very well before I decided to purchase this Smartphone. I was on a tight budget and decided to take a chance on this. And after using it, I am glad I did. It has performed very well. And for a budget phone, it has a few flagship Features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone for less price and more future's,i took this recently, worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone at a great price...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome in so many ways. It has a nice large 5.7" screen with a smaller footprint than many others with the same size screen. The curve of the back makes it feel great in the hand. I also love the quick charge feature that charges the phone from 20% to 100% in about an hour. This phone is so awesome I purchased another for a loved one. They absolutely love it too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very poor battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts less than a day with average usage....mostly voice, text and some customization activity. Tried contacting customer support with no results. Took over an hour getting through to support and had to wait 3 days for email response

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heating issue

    Rated 2 out of 5 stars

    It was an alright phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my short experience with the phone I can say it was adequate. It did it's job, has an alright battery life, performs fairly well (never stuttered for me), the camera was good, and it felt nice in the hand. However, it got very warm with moderate use. Also, it got very warm with light use while charging. The biggest problem for me was the static noise it had when recording video. If these little things don't bother you then it's a great phone!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am realy happy with this phone. It was no my first option (i want a nexus), but in absence this was my best option. With the time I discover in this gadget and excellent phone

    I would recommend this to a friend