Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 201 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers consistently note the Moto X Pure's camera takes great pictures and the price is great. Many customers also appreciate the long battery life and the ample storage space of 64GB. While most customers are pleased with the phone, a few have experienced issues with the Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 201 reviews
  • Rated 5 out of 5 stars

    This Phone is very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone is very good - suggestible to anyone who interested for buy a new phone; and Best Buy is the Best store to buy! Appreciated!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone overall. Only concern is the battery life, which can last one day for medium usage but only a few hours if watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the Best.Old is Gold.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can compete with the other flagship phones despite of it being a 2015 model. OLD IS GOLD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone with Motorola quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - I was not surprised as Motorola products are always better than the most products with excellent quality.

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 3 out of 5 stars

    Sound is not the best, but it works fine overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone call sound is not the best, other than that the phone has been working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone was a really decent purchase for the quality of features. Love this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    WORST SUPPORT EVER!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my wife. Very happy, at first. In 27 days we had problems. The screen went crazy, half white & half striped. It cleared up the next day but has happened three more times since. Motorola would not replace the phone, they said they only replace it within 14 days. All we could do now is send it in for service but since they never had this problem with any other phone they doubt if they would find anything, just keep the phone and hope for the best. GREAT CUSTOMER SERVICE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My features, works perfect. Nice size screen. Easy to charge. Will buy another for myself. This was a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, Snappy and great storage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a budget phone that can stand it's ground with Flagship. Great price for the storage that the phone has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super clean looking, love the layout of the apps and the crisp large screen. stylish and very functional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bamboo back model is very good and compared to total black model this model is not getting heat much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone from best buy and cant complain ! value for money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone and Very Durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stock android with enhancements. Good screen and extras.very good phone for versatile skills and usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, rather large

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is large, but manageable. Has better reception than the moto x it replaced. Camera is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome, moved from the Moto X Gen 2 to this phone. The USPS shipping is the worst.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! It has enough memory and I love the turbo charger. I never have a dead battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device. Can't find screen protectors that fit the entire screen. SD card capability is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on black Friday for almost half price. Great features and very fast. Lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does all I want it to do and more. I am real glad and happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels good and sharp to touch. I really like this phone and compares to my Nexus 6P.

    I would recommend this to a friend