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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 354 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Moto Z3 Play's long battery life, impressive camera, affordable price, and the versatility of Moto mods. However, some customers are critical of its durability, lack of a headphone jack, and the absence of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 354 reviews
  • Rated 4 out of 5 stars

    Nice upgrade from the OG Moto Z

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The move of the fingerprint reader from the front to the side doesn't seem like much, but it is much more intuitive when holding the phone or even picking up the phone, provided that you have chosen the correct fingers to use for the reader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far; only had the phone for 2 weeks. I am a Senior Citizen, and this phone is probably overkill for my needs. I dropped and cracked my previous phone, so I had to get something quickly. Great price and service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this phone but so far I really like it. I needed an upgrade and this seems to be the ticket. As soon as I figure out all the features. The girl that assisted me was very helpful and answered all my questions. She made me feel very comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for the everyone but great for someone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy the Z model motorola then you most likely know what you are looking for. With the Mods and cool look. Phone is pretty good only Issue I have had is occasionally getting a "sim card not valid" warning. I have the device on the sprint network and it works well but I do on occasion get that error. I took away 1 star due to this issue. Also the Sells men at the store in which I bought this Item, he was rude, short attitude, cocky and certainly was not helpful. I even tried asking about other products and services but he was just not in the conversation. I took away another star from this purchase because of that. 3 stars over all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement phone as l had dropped and cracked my screen with case on what was supposed to be gorilla glass, l didn't want a expensive replacement and this one is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Smart Phone for Guys with big fingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has long had a great reputation for quality, and the Z3 Play is no exception. I have big hands and for me this phone does all I want and more. Tons of apps, terrific signal strength, super fast, lots of memory, the list goes on, and on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Z3 is my 3rd MotoZ phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the Z, Z2, and now the Z3. I do miss how you can't format in the SD card to be part of internal storage. However, 64g's is decent size for internal storage. The display is phenomenal and i highly recommend this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The modsmake it worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shory time with the phone was excellent until we discovered mine was a bad unit and they didn't have anymore to replace it with. Its definitely worth the money and user experience of the software that was on the device .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and very reliable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an AMAZING unlocked phone which gives me the opportunity to change phone providers if I happen to need to and carry my phone over to another provider if I so choose to. It charges super fast and does everything that I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD Brilliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I was skeptical switching from Samsung, however; I have been pleasantly surprised by the MOTO Mod and the performance. This phone works well with all my Bluetooth gadgets as well as my car. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last few phones I have owned have been Motorolas and I was happy with them all. This one is no exception. The fact that it is unlocked made it easier to go to a different carrier and save a bunch of money on my phone bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid software experience. Good feel in hand, well built, improved camera, band 71. Perfect on T-Mobile, ect. I did stop using this in favor of a razer 2, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a great phone at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for 3 days, no issues at all! The charger is great, went from 35% to 100% in about 35 minutes. You get a free Moto mod included in the box. The phone is light and nice to hold, due to rounded corners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, have always loved Motorola phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give a 5 if the company (Motorola) product support was there. Having trouble getting the wireless Mod for it, If I can get it post holidays, would give a 5 Miss the wireless feature a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great budget phone but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent phone for the price. The screen is crisp but for some reason my eyes couldn’t adjust. I have an OLED phone but somehow this was a bit less focusable. It had a bit of lag when calling up apps. The sound quality on phone calls wasn’t too bad. I love the slim design and wished it would be updated to Android 9 but as others commented there was no update in sight as promised. It didn’t have much bloatware. I didn’t care for the Motorola ring around the clock. I decided to return it. Again, great phone for the price but just not for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Outdated

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the high price,Phone lacks many of the current features of other flagship phones--not water resistantand no wireless calling

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Battery Pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem with this phone is it comes with a battery pack but no one makes a protective phone cover that will also take the battery pack as well. I would give it 5 STARS if not for this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Moto phone which was falling apart - literally. This is only used on wifi (no cell service) in order to look at e-mail while on the other phone. It works nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love it. Took a bit to get the settings correct and to get used to new phone, but it is great. Great battery life! A little different from my old LG4, but an improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales man helped make the choice easy. The options although expensive allow the phone to have more enhanced utilities. This will be explored in the future. Enjoying my purchase.

    I would recommend this to a friend