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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 354 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Moto Z3 Play's long battery life, impressive camera, affordable price, and the versatility of Moto mods. However, some customers are critical of its durability, lack of a headphone jack, and the absence of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 354 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it the mods are wonderful - get on you will luv it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked for a bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine for the first week or so then kept freezing up. Had to finally replace it this week. Couldn’t get Facebook or anything to run without it stalling or freezing. Good for someone who just wants something basic

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone,... but poor choice for no cover case .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra battery is nice and other features are, but, no cover case needs to be reviewed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Yogigirl58, thanks for your feedback. We are sorry if the phone does not come with a cover case. We could purchase one on any third-party stores near you. -Jhei MotorolaMobility

  • Pros mentioned:
    Camera
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Good but not good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke right away. It projects nicely if you have the projector tho.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but slippery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had numerous phones over the years but I've never dropped one....until now. I've managed to drop this phone twice.. extend great awareness of the slick case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most aspects of the phone but it could be improved to at least to the quality of other cheaper phones. Accessories are mostly unavailable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone quit working with my home internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone just not compatable with goggle fiber in home disabled home internet on phone even Motorola couldn't working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent android phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Has all the basic features for smart phone. Would recommend for first smartphone user or gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty solid so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's not a flagship, but so far the wife likes it. Only complaint is that she can't use cases while using the MotoMods

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After you use iPhone for few years, it’s hard to make peace with other brands. This one is not worth its price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is little heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this phone is a little heavy, I had an I-phone and I have some doubts about relialabity of this one..

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your feedback. We'll be sure to forward your thoughts to the appropriate team. -Zeke MotorolaMobility

  • Rated 3 out of 5 stars

    phone back comes off very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the battery how it comes off easy. seems held only by a magnet

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      H Vicky, thanks for reaching out. The Moto Mods snap onto your phone using integrated magnets. We always value customers who are keen to give us their feedback. I'll make sure it's passed along to our team. Your satisfaction means everything to us. Let us know if there's anything else we can do to help. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    a good mid ranger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it's not that good but for a mid ranger phone it's very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    0k phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having alot of wifi issues, slippery, easy to damage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Moto mods battery is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But forwarding a picture to print is not that great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    For the price, it is not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well but the processor and software really hold it back. I would suggest saving a few bucks and buying a OnePlus 6 or Add a few and get a OnePlus 6T

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Has issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to constantly reboot the phone as I get calls that I'm not answering text messages. I have to reboot to see said texts. If it wasn't for that, this would be a great phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this as it developed different combination of light on the screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has major issues with the sim card it always needed to be recent because phone would say invalid sim in fact while I was at best buy returning it for a 2nd time there was a woman returning the same phone for the same reason I ended up going with a galaxy 9 had no problems since don't buy this plus finding a case is hard no choices etc

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Thomas, sorry to lose you. It would have been better if we were able to assist you beforehand. Hope you consider to purchase our products in the future. -Jhei MotorolaMobility

  • Rated 2 out of 5 stars

    Screen breaks very easily..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One smell drop And the screen went black. Had less than one week. Exchanged for different more reliable phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Helloimty, we are sorry to hear that you had this inconvenient with one of our devices. At the same time very much for your feedback and we will take it in mind for future projects. - Jose. MotorolaMobility