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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 522 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 522 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Very durable with the rubbish case. Somehow It manages to never get dirt in the fold which I was worried about. And I love the split screen feature!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola nailed it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat phone and no complaints. Definitely recommend and camera is unexpectedly great so far pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a nice phone with good battery life and large display. Has many features you can only find in a flip phone. Time will tell how it holds up

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Not bad but get the new version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great form factor, nice screen but get the 2024 with the bigger and more useful outer screen. Also beware that the Snapdragon heats up in the summer like crazy. The Mediatek Dimensity on the 2024 Razr has been running much cooler for me.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cell i loveit it was a geft too my boyfrend recomendado

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with good price, and it comes with a lot of features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola Razr is absolutely amazing. I have been saving for this phone and I am impressed. Good job! And thank you Best buy for your awesome service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JasonJ. We are so grateful for the wonderful feedback that you shared with us. Thank you for the trust you have placed in us, and we are so happy that you are satisfied with your purchase. We kindly invite you to join our official community and share your experience with other Moto users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cel fast and the way it folds is amazing best buy is quick to deliver to your house.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , it was nice to use and better performance

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, SenthamilkumaranR. We're thrilled to hear that you're enjoying the performance and ease of use of your device. Your satisfaction is our top priority, and it’s always rewarding to hear such positive comments. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola - rarzr 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it works wonderful. I get beautiful photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Come wth alot of features added.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional i found a case that will protect it. My last one (older model) was cracked everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, so practical and manageable. Also love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great phone. I love it. Everyone should get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price. Can’t go wrong if on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit afraid the screen might break and so far it looks like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone if price is right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone fast screen looks nice but in less then a year my screen messed up but they replaced it fast so good on them. Id recommend saving for plus version this one's outyee screen is pretty useless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it! You will love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's fast, easy to use. Being able to fold the cellphone up and secure in a pocket is great!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for your feedback, Dyyanne! I'm so glad to hear that you love your phone and find it fast and easy to use! The ability to fold it up and keep it secure in your pocket is indeed a fantastic feature. We're here to make sure you continue to have a great experience with your Motorola device. You may join our official RAZR 2023 community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My motorazor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this phone it has been working great for me. The camera is what I saw in the ads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has definitely returned to making good cell phones. This phone feels great, and has smooth operation both physically and technically. It feels like a premium phone and has all the features. The outer display is small, but it's not a deal breaker. The crease is acceptable and the hinge operates flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works well, system is fast an runs well

    I would recommend this to a friend