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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 522 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 522 reviews
  • Rated 5 out of 5 stars

    Moto Razr 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the folding phones until I took a chance and bought this one. I absolutely love the phone and it works great. It's very convenient to carry when closed and protected, and the external display is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, KevinM. We’re thrilled to hear that you took a chance on the folding phone and are now loving it. It’s great to know that the convenience and external display are working well for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Reasonable Flip Phone without being primi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, easy to use. Simple yet all the bells and whistles. Can use it whatever way you want. The price is much higher that the cheap flip but not the cost of the fancy flip phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great motorola razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and very easy to use and to take pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent phone, very fast, confortable and practice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorolarazr2023, We're thrilled to hear that you find it to be an excellent phone, noting its speed, comfort, and practicality. Your satisfaction is our priority, and we're delighted that the device has met your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love my Razor!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Motorola Razor and haven't been more happy. I love how the phone folds and fits perfectly in my pocket. I haven't had an issue with it since I had it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Advance Technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever bought. Love the new concept of a flip phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. No worries about me breaking my phone screen ag again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, you can trust. The flip is easy and anyone can enjoy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern Razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my Razr so far. I've always enjoyed having a flip phone and the Razr gives that nostalgic feel with a very modern approach to having a foldable smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very clean works great highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moto razr 2023 phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto in phone manual facilitated the best transition I have ever had to a new cell phone. The menus inside the apps have been very easy to navigate. The front screen has been an unexpected surprise. The ability to answer, read messages, check notifications plus activate a few settings is great. I am have only had this phone for one week and it has not been painful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a second work phone. The best part about this phone is the 144hz refresh rate on the screen. I'm finding myself browsing the internet more on my razr then my pixel phone because it looks so good. $300 off labor day sale was a steal thanks best buy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, we are happy to hear that our Razr 2023 suits your budget and you love its refresh rate. We appreciate your concern. To discover more about the phone, please visit our official Razr 2023 community page by clicking on this link:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. - Aria MotorolaMobility

  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll see how long this last.My 2024 razor purchase stopped working after the 13th month!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Phone software glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BestBuy experience was excellent and above. Return was related to the Motorola Razor software known issue with certain apps (camera froze, video quality glitch and so on).

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We understand your disappointment in returning the Rollo device and we apologize for any inconvenience caused. However, we would greatly appreciate it if you would consider giving us another opportunity in the future, especially if you decide to upgrade your device. If you have any additional inquiries or concerns, please feel free to reach out to us at supportforums@motorola.com. We are here to assist you. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Smart phone for active people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time a smart phone has been made for my life style. I always had a flip phone for two reasons they were tuff and the screen was protected. They also fit easily in my pants pocket. The Motorola razr 2023 is a phone made for people like me. Has every thing I needed and wanted in a smart phone at a very affordable price. Well done Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coolest phone ever, glad I bought it. My pick of the day

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this phone very smooth running nice design an verg slik

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and customer service would recommend this

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 2 out of 5 stars

    Buy a Motorola Stylus 5G Instead.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treaded in a 2024 Razr+ because the phone function was awful. I was hoping that another flip phone would do the trick but nada. The build quality is cheap, the hinge is rough, the screens are just ok, and the external screen is useless. Nothing against Motorola, they make a great phones, just not this one.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul, Thank you for sharing your feedback and we're sorry to hear that your experience with the phone didn’t meet your expectations. We appreciate you taking the time to express your thoughts, as they help us improve the devices we offer. As we stand by our phones, we'd like to help get this sorted out. Please write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product love it great phone does an excellent job

    I would recommend this to a friend