Customer Ratings & Reviews
- Model:
- PAY80021US
- SKU:
- 6561192
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.
This summary was generated by AI based on customer reviews.
Coach Soccer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this phone this is perfect for my Son he So Happy . Thank you Best Buy.
I would recommend this to a friendMoto
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, 2024 is even better. Everything about this phone works great
I would recommend this to a friend- Cons mentioned:Software
Fun device, software is terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compact form factor is really cool. It fits nice into my pocket, and the fingerprint sensor is really accurate. Thats about all it has going for it. The camera is not great and the software needs a masive revamp as it is not intuitive at all and dosnt do multitasking well, which is a must for my day to day use. At $499 when on sale its not a bad deal. $700 is to much for this phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GABE, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the phone I purchased and with the service I received. Thanks, God bless.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your kind words, NoThanks. We're so glad to hear that you're happy with your phone and the service you received. Your satisfaction means the world to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Fantastic
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is by far the best phone that I have purchased in the last 20 years!! I love how resilient it is. it has been dropped multiple times and I've never had an issue
I would recommend this to a friendThe One and Only Best Store in Town
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top class services. Representative professionally attended my queries. Best Buy has always been my first choice for electronics. The name 'Best Buy' truly justify the shopping experience in all of their stores.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoshiM! Thanks for sharing your experience with us and for choosing Motorola Mobility as your device provider. To stay in the loop about our newest devices, make sure to give us a follow on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. We've got some exciting stuff coming your way! -Ythan
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get me wrong the phone is wonderful but since most of my other items cant be used with an android device but over all is a good well made product and i cant recommend this product enough. It also fits well in the hand.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Michael, We're glad you're enjoying the phone overall. It's always nice when a device feels well-made and fits comfortably in your hand. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Moto Razr 2023
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well for now, its only been a few weeks. touch and feel very good
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DevakiCY, We’re glad to hear the phone is working well for you so far, and that you’re enjoying the touch and feel. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Can’t beat the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this phone for my friend as a gift and my friend was very much excited to use a Motorola Razr phone . He loved the phone very much
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing such a thoughtful review, Nick. It’s wonderful to hear that your friend loved the Moto Razr and was so excited to receive it as a gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Motorola razor flip the best phone I have ever had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy delivered my new phone quickly and I will say that the Motorola razor is working flawlessly, the battery power is fantastic, camera is good but it could be better, unfolding this phone just takes it to a new level
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello delighted customer, we are thrilled to hear that you had a satisfying experience with your recent purchase. Thank you for choosing Motorola Mobility as your trusted device provider. Stay connected with us by joining our official community page, where you can stay up-to-date with our latest devices. Follow this link to join: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot but it's taking me a while to figure it out. Still working on it .
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RobinR, We’re glad you’re enjoying your phone. If you're interested, we'd like to hear your story and share it with Moto Razr 2023 users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Razor flip
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed my razor. Have had no problems with it.
I would recommend this to a friend- Cons mentioned:Heat
I don't recommend this model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the Raza 2023 model, I purchased a open box unlocked for almost 500.00 dollars and I was not happy with the Motorola Raza because it got very hot while using it, I'm not a phone person whom talks alot or just constantly on a phone playing games etc. I didn't even have the phone 14 days and returned it for the Samsung galaxy flip 5 much better phone and I'm very pleased with the Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lala, we are sorry to hear that your phone is experiencing warmth/overheating concerns. We are here to assist you. The device will display a warning sign if it is truly overheating and may provide suggestions on how to cool it down. Just to clarify, did the overheating occur on the first day of use? Could you please share what activities you were engaged in when the overheating happened? Feel free to reach out to us with this information. For any other inquiries, please don't hesitate to send us an email at supportforums@motorola.com. -Ythan
New Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this phone and the price I paid. Would definitely recommend to others.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PhilipM, We're so glad to hear you're satisfied with your phone and found great value in it! Thank you for your recommendation. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Ms.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I bought it for my husband who always has issues with phones. This one he actually said he loved. Thank you so much.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Shellyks. We appreciate your trust in Motorola. We are overjoyed to learn that you chose this for your husband and that he loved it. Thank you! If you're interested, we'd like to hear your story and share it with Moto users here:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle
Razr phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small enough to fit in my pocket! All the features of a larger phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the great feedback! We're glad to hear you're enjoying your phone's compact size and full-feature functionality. It's awesome when convenience and performance come together! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Carlos
Two thumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone! It has the convenience of a flip phone, and the usefulness of a smart phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're so glad to hear you love your phone! The combination of flip phone convenience and smartphone features is a great balance. Thanks for sharing your experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Overall rating
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Phone and quality purchase with the costumer services people.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NiurkaP, Thank you for the kind words! We’re so happy to hear you’re loving your phone and had a great experience with our customer service team. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
moto rzar 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i dont see anything bad on the phone the phone is great fast and handy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, Penguin. We’re thrilled to hear that you're enjoying the phone and that it’s fast, handy, and meeting your expectations. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Best bay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good morning I like best bay shop buy I like play station 5
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, IvanC . We're glad to hear you're having a great shopping experience. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch