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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 522 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 522 reviews
  • Rated 4 out of 5 stars

    Gman's brothers phone/

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped my Brother get this phone after his phone was disabled. He got the extra insurance. He seems to love it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Purchas. The phone was in perfect condition

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your amazing review, BeunkiaS. We're so glad to hear that your phone arrived in perfect condition and that you're happy with your purchase. Your satisfaction is our priority, and we appreciate your feedback. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great folding phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone! I love it! It’s convenient since it folds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very good service in Fargo..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brenda flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get the hang of this phone will continue to explore the setings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new though it's open box but still looks good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    razr 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be easier to set up. Would be better with a larger exterior screen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrettR, I appreciate your feedback. It sounds like there are a few areas where the phone's design and user experience could be improved. We take customer insights seriously, and your comments help us understand what features are most important to our users. You may join our official RAZR 2023 community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first foldable screen device. Set up was very simple, as I have been using an esim service. Quick and responsive interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open box steal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone was rated excellent and sold as open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best razor phone around.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one around really enjoy it the picture quality is amazing and would definitely give as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice touchscreen flip phone with plenty of features and good specs

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Hubacek, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re enjoying your phone and its features. It’s great to know that the touchscreen and specs are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Conns and some pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like folding part. more compact than other cell phones. There are some performance issues. 1 i do not get continuous notifications from FB messenger. it s funky. i get it from marketplace but not from friends or other communications. when make calls people on the other line cannot hear me. It is frustrating

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, Ireview. We're delighted to hear that you're enjoying the compact design of your folding Motorola device. However, we're sorry to learn about the performance concerns you're experiencing, such as the intermittent notifications from Facebook Messenger and the audio problem during calls. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Screen failure

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone looks too nice but the screen has a black point on center just when fold it, was gif for my wife and she is out to USA for that reason I have not returned it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JuanH, We're sorry to hear about the screen problem. That’s not the experience we want for our customers. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll be assisting you from there. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Motorola Raxzr23

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensitive screen display. I dropped my phone once, and the display shattered on the side. This is a basic phone that has good features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing love the phone and love the experience with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, very well when is folded and it's manageable easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razorflip

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of nice features but it drops call and has to be restarted often throughout the day. Hard to find assecories to fit it. The sound comes in and out often

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Yesyesyes, We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone I like it It has a good camera, it is something different from the traditional phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mom and she loves it, very handy and looks great too. Got it on sale for $499 and its honestly a steal. Rund smoothly and well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto RAZR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered phone on line and received it by delivery quickly. Phone is awesome! The more I use it rhe more I like it. Great Product!! Highly recommend it!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi there, Rafa! Thank you for sharing your experience with us. We're thrilled to hear that you're enjoying your new phone. It's always rewarding to know that our products are meeting and exceeding expectations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Elle MotorolaMobility