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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 522 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 522 reviews
  • Rated 5 out of 5 stars

    As expected from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, the phone is a good rounded cellphone, well made. The employee's are kind and well informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maestro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i have not having any problem at all with my new phone it has been working flawlessly.And i'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what a phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is great, looks great, make me look important

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad you’re loving the Razr 2023! It has that sleek, head-turning style that makes a statement. There’s something about a foldable phone that always grabs attention, and it’s great to hear it’s giving you that “important” vibe. if you ever have any questions or need assistance, feel free to reach out at: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Aria MotorolaMobility

  • Rated 3 out of 5 stars

    So good could have been great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone 4 months and i really like it just 2 BIG cons for it. No micro SD card slot wow not cool. Also no headphone jack 2nd BIG boo. Everything thing else is great if you dont mind the cons id say get it. Myself i would gi with another ohone if it were similar in price and proformance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Otter, Thank you for sharing your thoughts on the phone. We appreciate your feedback. We're glad to hear that aside from these cons, you've been enjoying the phone's performance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my husband Christmas and he liked it so much he got me one too and it's a super phone so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cute little phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my sister has an upgrade from her note 8 and she absolutely loves the flip feature and that she can use it for so many different things

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad your sister is enjoying her new phone, Hassan. It's always nice when an upgrade brings new and exciting features. Hope she continues to find it useful for all her needs! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my apple SE to my Motorola transferred great job well done

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, JeraldHughes. We’re thrilled to hear that your transition to Motorola went smoothly. Ensuring a hassle-free experience is our goal, and it’s wonderful to know we hit the mark for you. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I recommend that phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have that phone for few days... it's a good device. Works perfect. It was change from samsung so some things are different but nothing negative.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AgnieszkaW, we extend our heartfelt gratitude to you for selecting Motorola Mobility as your device provider. Your decision is truly valued, and we are delighted that you have taken the time to share your experience. We kindly invite you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. By becoming a part of our community, you can stay updated with the latest news, connect with fellow Motorola users, and explore a wealth of valuable resources. Thank you once again for your support. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Back to the good old razr days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So long as you take care of it, it will take care of you. This phone is awesome. DO NOT ignore the warning message when you first boot up the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my device. Finally, a better upgrade to what I had before and it was totally worth it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm glad you're satisfied with your Razr 2023. We are pleased to hear that it is beneficial for you, and we value the feedback you provide. To discover more about the phone, please visit our official Razr 2023 community page by clicking on this link:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. - Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone! I purchased three of them. They turned out way better than I imagined. Happy with my purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your glowing feedback, JeniferR. We're thrilled to hear that you love your phones and that they exceeded your expectations. We appreciate your support and are delighted that you're happy with your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! One of the best phones I've ever purchased and will continue to go with Motorola from here on out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Razor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok not happy with the pic quality it's an okay phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it folds thats kinda cool ig ......................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for your buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feels good.Its good to have that flip phone feel all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I love it. Best phone out there for everything.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic review, GinnyG. We're thrilled to hear that you love your phone and consider it the best for everything. Your satisfaction means a lot to us, and we’re glad it’s meeting all your needs. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    really nice smart flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice display, able to see new messages at a quick glance - wifey still learning the features, big adjustment from her non-smart flip phone :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's very first smart phone. It is an easy phone to learn and fits all of his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 ⭐️ deserving product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Price Value match for your product needs. Highly recommended

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your enthusiastic feedback, SizZi. We’re thrilled to hear that you find our product deserving of 5 stars and that it offers excellent value for your needs. Your recommendation means a lot to us, and we appreciate your support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and loved it for my 93 year old grandma! Thanks Motorola

    I would recommend this to a friend