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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 522 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 522 reviews
  • Rated 5 out of 5 stars

    Mtotorolla Razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , easy to handling, shock resistant..very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy the phone is to use. Also that it folds and I can fit it my pocket

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It’s great to hear you’re enjoying Razr 2023! The foldable design makes it convenient for portability, and the user-friendly interface is a big plus. It’s nice to have a phone that combines style with functionality. If you have any favorite features or tips you’ve discovered while using it, I’d love to hear about them at: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Aria MotorolaMobility

  • Rated 4 out of 5 stars

    Green RAZR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use it really, but seems to be a reliable phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnR, thank you for choosing Motorola Mobility and putting your trust in us. We are committed to providing you with the best possible experience. To stay updated on the latest news, promotions, and exciting developments, I urge you to follow our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. You don't want to miss out on the exclusive updates and content we have in store for you. Thank you for your loyalty and support. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Works perfectly. It works well and battry last ok

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CynthiaA, Thank you for sharing your experience! We're so glad to hear that you love the phone and that it's working perfectly for you. It's great to know that the battery life meets your needs as well. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Nice but....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice and for the price it is a nice experiment but I've noticed that the screen protector is starting to show creases and along the edges starting to bubble. I've only owned this phone a couple months and i don't see it making it a whole year without becoming useless. Maybe 6 months.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, Meyek. We appreciate your feedback, and we're sorry to hear about the concerns with the screen protector showing creases and bubbles. As we stand behind our products, we'd like to know more details and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone over all and works perfectly like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store to shop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gone come shopping for what I needed with bestbuy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, Davenport1952. We’re thrilled to hear you’ve had a great shopping experience with Best Buy. It’s always our goal to provide the best products and services to meet your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to so far. I am glad I purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. I have had no problems with the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transfer your apps and data. Love the phone well worth it for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JonathanI, We're thrilled to hear that you found the app and data transfer easy and that you love your new phone. Your satisfaction means a lot to us, and we’re glad you feel you got great value for your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great but quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but the speaker is very quiet. Calls are very low volume.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing your feedback and for purchasing this phone, AnthonyD. If you ever need help, give us a holler or reach out to our official Moto Razr community page:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.. Working as expected, no issues or unexpected defects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate,..................................!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Samsung and great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simplicity and looks of this phone. Had a Samsung flip and wasn't happy with it. Love this razr

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this, it WILL break. Worthless.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a little over 2 months, always very careful with it, as I do all of my expensive electronics. DO. NOT. BUY. IT. The screen WILL break on you when you absolutely least expect it, it is a defective product and should not be on the market AT ALL. I was on my phone in bed a couple nights ago getting ready to sleep, everything was just fine, closed the phone up, put it on the end table next to me so I could get to sleep. Next morning, a little black smudge was there, thought it was just dirt or some debris, but it was the screen itself, right where the phone folds. Not worth a dime, let alone the 5-700 dollars they're selling them for. It's absolutely criminal that they can get away with releasing such a defective product to the public for profit and getting away with it. I would add photos of the screen if my screen would actually work.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JustusV, This is not the experience that we wanted you to have with us and we're sorry for any inconvenience this may have caused. As we stand behind our products, we would like to have the opportunity to investigate your concern. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, im loving it. Go for it I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola RAZR 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real pleased with the Motorola RAZR 2023 purchase. Good product and a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entirely different and easy to manage without getting electric shocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium phone reasonable price good memory in a lot of RAM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option for a Folding Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Glad Motorola has the option between this and the full back screen in comparison to Samsung.

    I would recommend this to a friend