Customer Ratings & Reviews
- Model:
- PAY80021US
- SKU:
- 6561192
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.
This summary was generated by AI based on customer reviews.
The razr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good phone for the money. I like the way you turn on the flash light.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LeeM, Thank you for having our phone and we appreciate the time to share your feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Razor cel phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made an amazing buy. I love my cel phone, it's really good, nice an beautiful ❤️.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for putting your trust in us EneidaR and for choosing Motorola mobility in upgrading your device. You can assure that we're always here to help you if you have any concerns regarding your Motorola device, feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Ythan
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great photo, I don't have much to complain about since it works better then I thought
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrianO, We are truly grateful that you took the time to write this positive review. Your support and trust in us are much appreciated. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Razor phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my razor its compact and convenient ..I give it an A+
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Michelle, We're delighted to hear that you love your Razr and find it compact and convenient. We appreciate your A+ rating and are glad that you're enjoying the experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Nice but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is nice if you like flip phone but difficult to answer in coming calls. By the time you retrive it open it goes to voicemail
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts on the Razr 2023. We're glad to hear that you find the phone nice, particularly if you enjoy the flip phone design. We apologize for the difficulty you're experiencing when answering incoming calls. We would like the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Aria
very light to carry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality, love the color lilac very good and easy to handle.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LorelindaG, Thank you for sharing your feedback! We're glad to hear that you're enjoying the phone's quality and find the lilac color easy to handle. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Don't Get a Folding Touch-Screen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a month of ownership, my phone now has a dead pixel group right in the fold, and a pink bar extending from that spot all the way up to the top of the screen - all because I put my weight on it while getting off a couch (and yes, I am average weight). Will never get another touch-screen folding phone; the design still needs work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrendanL, We're sorry to hear about your experience with the folding touchscreen. We understand how frustrating it can be when a device doesn't meet expectations, especially with a problem as significant as dead pixels and screen damage. We'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is great to see and text and nice picture and video
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind words, HugoM! We're thrilled to hear you enjoyed the text, picture, and video. Your feedback means a lot to us! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Elle
New Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving this new Razor phone.. Trying to get use to everything!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That's awesome to hear, RanellJ! The new Razr phone must be quite the experience with its unique features and design. Enjoy exploring all its capabilities and getting accustomed to its functionalities. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Amazing phone!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I’ve been using it for over3 months and it’s awesome!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's great to hear that you have this device for 3months already and you love the performance Sakshi. Thank you for choosing Motorola Mobility as your device provider and for sharing this experience with us. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan
Great display!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing phone with a great refresh rate for gaming!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LHat, We are thrilled to hear that you're enjoying the phone, especially its impressive refresh rate for gaming. It's great when a device enhances the gaming experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone, better than expected. Would recommend
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, TommyC. We’re thrilled to hear that your phone exceeded your expectations. It’s fantastic to know that you’re enjoying it and would recommend it to others. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Motorola razer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than any iPhone ..and definitely over Samsung
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, Pixalking. We are pleased to have you as a part of the Motorola family. If you ever need help with your Moto Razr give us a holler or reach out to our online community: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Super
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy the best in everything My favorite store
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EdwinB, thanks for posting this positive experience. We're happy you had a great experience buying this device from BestBuy. We're always here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan
My phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love ths new phone I enjoy playing with it it’s best phone I ever had
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing this positive experience on your recent purchase StephanieT. Feel free to follow our official community page to be update in our latest devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Ythan
DaniZ
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen had issues when you want to enlarge. Outside screen does not access as much as the 2024 version.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DaniZ, Thank you for sharing your thoughts! We’re sorry to hear you’ve encountered concerns with screen enlargement and that the outer screen didn’t meet your expectations. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
It awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his phone. I bought this for my son for Christmas present
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to know how you son loves his phone Lori, we appreciate you for choosing Motorola mobility as your Christmas present to him. Kindly follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Ythan
Cool gimmick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The folding and opening motion was a cool factor for a while, but after a few days it kind of gets old
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts, Manman. We understand that the novelty of the foldable design may wear off over time for some users. However, many still appreciate the compactness and versatility it offers when on the go. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, will aurely recommend to friends and family
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That's wonderful to hear, OloladetaiwoO! We're glad you're satisfied with the product and that you're considering recommending it to your friends and family. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems slow compared to my Google pixel. Touch screen sometimes doesn't work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, RobertS. We're sorry to hear that you're facing performance concerns and touchscreen problems. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch