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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 522 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-522 of 522 reviews
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of trash. We've had three now. All just stopped working.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear about your experience, Sarah. It's concerning when devices stop working, especially after multiple instances. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Not useful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No information about the phone no conexión with Apple

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IlianaO, we apologize that your experience fell short of your expectations. Rest assured, we are committed to resolving this issue regarding our phones. Please reach out to us via email at supportforums@motorola.com. -Ythan MotorolaMobility