Customer Ratings & Reviews
- Model:
- PAY80005US
- |
- SKU:
- 6557867
Customer reviews
Rating 4.3 out of 5 stars with 510 reviews
(510 customer reviews)Rating by feature
- Display Quality4.5
Rating 4.5 out of 5 stars
- Camera4.4
Rating 4.4 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Size
Rated 4 out of 5 stars
Good value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired of the instability of my previous phone. So when this RAZR went on sale I picked one up. Materials: the phone has a unique feel to it. The surface on the back sort of feels like a textured dash board. It is an appealing effect, reminding me of how a pro camera feels. It isn't a smooth polished surface so it doesn't show any fingerprints and won't easily slip out of your hands. Couple this with the sage green finish and you definitely have a phone that feels unique and is a pleasure to handle. The screen feels good too. It is well protected when closed and seems durable. That said, extended use will heat up the top half of the screen. Camera: Motorola phones have fine cameras. This baby rocks a 64 mp sensor. It won't replace a pro camera, but is definitely above average. It has issues resolving fine detail despite the high mega pixel count. But it far surpasses my previous device, a OnePlus Nord n30 5g, which had a 104 mp sensor. That thing absolutely sucked as a camera phone. This phone shoots great photos, especially in low light. For some reason, it performs not so great in bright sunlight with loving subjects. You can definitely get rolling shutter on fast subjects. Atmospheric and scenery shots are pretty good, but if you zoom in the detail just isn't there. Hinge? Heck yeah. That hinge feels well built. A good case protects the hinge even better. It works great. It is a really wonderful thing to fold a phone in half. The smaller size won't slip out of your pocket easy as it will sit deeper. It makes it thicker too when folded. So it resists slipping out of pockets. Feels like carrying a wallet. Screen: The screen quality is outstanding. The aspect ratio feels tall, but it isn't weirdly different. I have noticed that certain apps and web pages are a bit more fun with a longer narrower screen. That said, I had to change the text size in my browser and the phone interface to 125%. I'm old so my eyes aren't the best and this solved the readability issue I initially had. Launcher: The default launcher is ...fine. Nothing amazing. I installed Wide Launcher and it looks and works great on this phone. The refresh speed makes the experience smooth for transitions and razor sharp. Color is well balanced and just a smidge warm. I like that bias better than the more common cold color temp of most phones. Final thought: for $400 you won't get any better than this. It is great and feature packed with a small external screen when folded and lots of neat tricks. The camera is better than most but not phenomenal.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GregoryD, Thank you for sharing such a detailed review of your new phone. We're glad to hear you’re enjoying the unique feel and the sage green finish. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
- Pros mentioned:Durability, Size
Rated 5 out of 5 stars
Motorola Razr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone! It's compact in my purse but folds open to almost the size of a small tablet. The faux leather exterior feels so durable and strong compared to every other smartphone I've used. The sage green is very striking and Motorola offers a good range of options for customization. I've gotten so many compliments on this phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LilyG! Thanks for letting us know about your positive experience on your recent purchase. Kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Nate
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Good carry phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two phones, one is a house phone and one I carry. While using the calculator function, I noted the battery house phone (Cricket) was swelling, pushing the back off. The back clearly stated that the battery and back were not replaceable. I found this unlocked phone at BB. I will pay the extra for an unlocked phone. The Geek Squad set it up for me. I found a nice case and holster on Ebay, BB does not carry either. The Razor is now my carry phone. So far it has been good. Ask me again in ayear.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback on how your new Motorola device is working out as your go-to phone, OldWDude. We truly value your input and are grateful for your positive experience. Remember, we're here to support you whenever you need it. Be sure to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan
Rated 5 out of 5 stars
Almost Waterproof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not for the Razr 2023 I just bought but for the Razr 2023 I put through the washing machine. I bought the phone about a year ago and it worked great. Then I left it in a pocket and put it in a washing machine. After I took the clothes out I saw the phone in the washing machine with the external display showing me the time. Everything worked but the camera was blurry because there were drops of water between the camera lens and the flat glass protecting them. I removed the SIM card and placed the phone in a sandwich bag with some crackers. Two days later the water by the camera was still there. I bought a new phone because I wanted the camera function. After leaving the phone in the sandwich bag for a total of four days the camera and phone are back to 100% functionality and I now have a spare phone. The exterior of the phone still looks new but the external display did suffer some scratches on the corner of the display
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, DonM. We're glad to hear the phone continued to function well after an accidental wash, and it's great that it was able to recover with some time and care. While it's unfortunate about the scratches on the external display, we’re happy to know the camera and phone are back to 100%. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great little phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola razor is an awesome affordable flip phone. I chose this phone because of it having a plastic screen instead of glass like it's compatition. It handles everything I need a phone to do mostly calls and texts. Occasionally web use but not as much as some. The battery life is good it will last all day with minimal to regular use. I got a flip phone so it's easier to carry in my pocket.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RobertH, we are happy to know that overall, you love the features of your new Motorola device. Thanks for sharing this experience with us, we would like to extend our invitation to join our official page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan
- Pros mentioned:Camera quality, Size
Rated 5 out of 5 stars
Motorola Razr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Motorola Razer phone ,very good camera,phone fits in my pocket
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PetraH, We are thrilled to hear that you love your new Moto Razr phone and are enjoying its camera quality and convenient design. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
- Cons mentioned:Storage
Rated 5 out of 5 stars
Great phone with some flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone needs more storage and a faster type c data transfer speed USB 2 after 2020 is just unacceptable
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your honest feedback, WilliamG . We're glad to hear you think the phone is great overall. We appreciate your suggestions regarding storage and USB transfer speeds. If you ever need help, give us a holler or reach out to our official Moto Razr 2023 community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
- Pros mentioned:Size
Rated 5 out of 5 stars
Motorola Razr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new phone. It is an unlocked phone, so it was decently discounted. It is much smaller (compact) than my previous phone, but when opened, it is a great size. It was easy to program. I put a heavy duty case on it to protect it. I would definitely buy it again.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CathyB, we're delighted to hear that you were pleased and content with your recent purchase. It's wonderful to know that your experience lived up to your expectations. Don't hesitate to stay connected with us and receive updates on our newest devices by following us at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan
Rated 4 out of 5 stars
2nd phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to substitute for my Galaxy Flip6, while repairs were made. It seems both Samsung and Google don't offer advance replacement under warranty without cost. That said, it was adequate. I did not expect it to be as feature rich as Samsung's best, or Motorola's best. Motorola has some cool gesture activated features (flashlight) that I love. Cheers!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KenW, Thank you for sharing your experience! We’re glad to hear that your Motorola phone has been a reliable substitute during your repairs. It’s great that you’re enjoying our unique gesture-activated features, like the flashlight. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Motorola Razor 2023
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone looks like New running good battery life is about 90%
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PaulT, Great to hear your phone looks and runs like new. A strong battery life is always a plus. Thank you for sharing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 4 out of 5 stars
My new folding favorite.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have an issue so far. It has a beautiful finish and I loved the build quality. I was following the Motorazr since they first released in 2019 and having owned the first gen Motorazr, I would say this is leagues ahead. It is currently not my primary phone but I would say it's a really good second phone. The form factor is it's biggest selling point and it doesn't disappoint. It has a good camera module and many more advanced and intuitive features which fit a folding device. Definitely must give it a try.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SaiVamsiKrishnaV, Thank you for your feedback with us. We are thrilled to hear that you appreciate the phone's design, and we appreciate the detailed feedback you provided. Your input is highly valuable to us. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best battery I have ever had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone with a great battery connected super quick to the provider
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, YONV. We’re so happy to hear that you’re enjoying the impressive battery life and the quick connection to your provider. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
- Pros mentioned:Size
Rated 5 out of 5 stars
Compact and stylish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola Razr phone rocks! Love holding it and very compact - fits well in my jeans' front pocket. Quality is good and it really upholds the mororola brand as always. Beautiful and stylish.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JacquilynM, It's fantastic to hear that you're enjoying your Motorola Razr phone! We're thrilled that you find it to be compact, stylish, and reflective of the quality associated with the Motorola brand. The sleek and iconic design of the Razr, coupled with its compact form factor, makes it a standout device for many users. We're delighted that it fits well in your jeans' front pocket and that you appreciate its aesthetics. If you like, you can be a part of our official Moto Razr 2023 community page here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza
Rated 5 out of 5 stars
Bonnie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service all done in very short time from buying phone to transferring phone to new one really am excited how inexpensive this phone was compared to the flip z 4
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That's fantastic to hear, BonnieG. We're glad to hear that you had a smooth and professional experience with transferring your phone to the new one. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Motorola razr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone, it works well and it has a great camera
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KeishaM, We’re so glad to hear that you love your phone and that it’s working well for you. It’s fantastic that the camera is meeting your expectations too! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
Finally! Big screened smart phone that folds and s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this phone! I have had a Motorola phone in the past and loved it but it would not port over to my new service provider. I bought the Motorola Fold 2023 unlocked from Best Buy during a recent weekend sale. It was easy to purchase online and I selected to pick it up in the store. Only a short time had passed when Best Buy notified me that my purchase was ready for pick-up. After picking up my phone, I took it over to the Geek Squad counter and Richie helped me to set it up and transfer all my apps and data from my old phone. Great phone! Great service! And I got it for the best price, too!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hey KarenB! We're thrilled to hear that you're absolutely loving the awesome features of your recent purchase. And it's even better to know that you snagged it at a great deal! If you ever need any assistance with your Motorola device, don't hesitate to reach out to us on our official community page. Join us at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en and become a part of our amazing community. We're here to help! -Ythan
- Pros mentioned:Size
Rated 5 out of 5 stars
Fascinating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my razr flip phone. Sleek and compact. Motorola does not disappoint! I'm excited exploring the newer functions compared to my Motorola Edge. Seeing the world in a new dimension.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Debi. Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the love and support you have shown us. We encourage you to share it with other users on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle
- Pros mentioned:Design
Rated 5 out of 5 stars
Love Razr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the razr! Had the original when it came out way back in the day and thought I was so cool Motorola got my old school flip razr transformed in to a smartphone with perfection
This review is from Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow! Peter. Thank you for sharing your very positive feedback about our product. We greatly appreciate your satisfaction and the love and support you have shown us. Thank you for trusting Motorola. We encourage you to share it with other users on our official community page at: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle
- Pros mentioned:Design
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design. And the comfort of speaking with the closed one. So far I like how it works
This review is from Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow! Thank you for sharing your positive review about our product, DianaD. We are pleased to know that you love the phone's design and functions. If you are interested, you can share your experience on our official Motorola online community page:  https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle
Rated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mother talked about this phone to me every day, and I finally bought it for her, she loved it and said it was the best present ever.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ThaisVilar, We’re so glad to hear your mom loved her new phone—it sounds like the perfect gift! Thank you for making us part of such a special moment. We’re thrilled she’s enjoying it! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch















