Customer Ratings & Reviews
- Model:
- PAX60011US
- SKU:
- 6544830
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Overheating
Has good and bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay but has some issues. The phone will randomly restart into the boot mode. It also gets really hot when in your pocket. The battery drains faster than described and it is very slow to charge. Also if I pause my VPN for 5 minutes, it doesn't come back on. I do like the form factor and it's solid when open or closed. Performance is pretty good. Decent value though I didn't expect the bugs. What I've seen is every negative review they reply with a support email. It's just for show. I tried emailing and they ignore you.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your honest feedback. We’re sorry to hear about the issues you've experienced—restarts, overheating, battery drain, and VPN problems are definitely not expected. We also apologize if your support email wasn’t answered; that’s not the experience we aim to provide. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
- Cons mentioned:Overheating
I like it ..but if you use a sensor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is fine. Does reboot if it gets hot. It just can't take as much heat as newer ones. So if you use a Libre 3 sensor it will work but will not have a consistent connection and when you open the app it will show 3 dashes so it loads and finally it show the current and past levels. So if you are worried about low blood sugars like me there is NO WARNING. One star taken off for heat problems.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi IT4wife, Thank you for sharing your experience with the phone. It’s good to know the phone handles your needs overall, though we understand the concern about it rebooting when it gets hot. The thermal management on some models can be more sensitive compared to newer devices. Regarding the Libre 3 sensor connection, we appreciate the detailed insight. It’s important for users relying on consistent glucose monitoring to know that the connection may not always be stable, and that low blood sugar alerts might not come through reliably on this phone. Your feedback is valuable, and we’ll be sure to share it with our product and support teams. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Cons mentioned:Overheating
Razr No Front display
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little phone very receptive but didint have the fornt display and iwas afraid it may brrka essily. It overheated a little under taskins.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing Aristotle8, We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and we'll be there to assist. -Carlos
- Pros mentioned:Battery lifeCons mentioned:Overheating
Razr+ phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun phone fast charges lasts for a long time buttends to overheat a lot tho so be careful.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JohnM, I understand that you may have concerns about the heating concern on your phone. If you are experiencing this, please don't hesitate to inform us. It's important to note that while phones can become warm or even hot, it is rarely a cause for alarm. When a phone is charging or being used extensively, it is normal for it to generate heat. The speed of charging or the amount of power being consumed can contribute to the phone getting hotter. Activities such as gaming, streaming media, or using navigation can also cause the phone to heat up. However, if your phone becomes uncomfortably warm, it should provide a warning and automatically shut down to cool down. These instances are uncommon, but there are built-in safeguards. If you are worried, you can help cool down your phone by avoiding energy-intensive tasks, keeping it away from direct sunlight, and taking similar precautions.
If you are currently experiencing discomfort due to the heat, please let us know. We are here to assist you and will gladly investigate further. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
- Cons mentioned:Overheating
Motorola razr +
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it alot it just overheats to fast and then gets all glitchy
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Noname, We're glad to hear that you're enjoying your phone. However, it's concerning that it overheats quickly and becomes glitchy. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch