Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 790 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 790 reviews
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this. There are so many unexpected features included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived sooner than expected! We'll see how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy this phone with the retro name and the modern features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only draw back do far is that from a samsung phone to this Motorola phone, everything did bot transfer over. I was able to get my notes from iphone to samsung. But samsung to Motorola, it was not able to transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had my doubts, but no complaints

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly sleek and functional, with the outer screen in particular proving to be a smart change to the way the phone is used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Motorola, and the razr is great!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Love Motorola. Slick, reliable folding phone with excellent outer screen and function!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual-screen flip phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual screen flip phone at a more affordable price than the Samsung Flip 5. Didn't really need another phone, but could not pass on the 20% off the retail price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so many features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a great phone. i would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice alternative to the Galaxy flip

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing around with it for a while I can honestly say that I prefer the large outer display on this device over that of the ne z flip five. Although like with most flip phones the battery life leaves something to be desired

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Looks a little fragile but it’s beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the workers are very nice and helpful,I got my phone replaced without any issues like other companies do

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great device but has issues

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Concept is really cool and the phone is very nice but it has some issues. It would randomly turn itself off. At first I figured it was doing automatic updates and least that's what the first days worth was but after that it would just do it for no reason... On top of that when id try to make a phone call no audio would come out of the speaker at the top... That fixed itself after a day but still, really disappointing to have the issues I did out of the device, but definitely makes me realize there j want a folding device... Just not this one

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ClintonF. Thank you for leaving a review on our product and for taking the time to share feedback. We're sorry to hear that your device is giving you trouble. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome Phone at awesome price from Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this great phone at an awesome price, thanks to BestBuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but doesn't have the best camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto razr at bestbuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto is good and Best buy always sell the best products and always 5 star and they do price match too so cheapest and best among all

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Rahul. We're thrilled to hear that you're satisfied with Moto and Best Buy. We're proud to offer top-quality products and great value, and it’s wonderful to know that our price matching and 5-star service are making a difference. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Do NOT Recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this phone for one year, and the bottom of the screen just stopped working. The warranty just ended, and I refuse to pay for it to be repaired. This is the first phone that I have owned that failed me within a year. I am going back to Samsung.3

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and i really like it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes apps just freeze for no qpparent reason.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Benben, We're glad to hear you’re enjoying the quality of your phone. We're sorry to hear about the occasional app freezing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone, weak battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving this phone, replacing my s22 ultra does everything I need it to and the ability to do everything from the screen closed is the cherry on top! Only downside is weak battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Foldable Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first non-Samsung phone in years--and it turned out to be a solid choice. This foldable is definitely on par with every Z Flip released thus far, and in terms of external screen space, actually exceeds those models.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KMor64, Thank you so much for sharing your experience with the Moto Razr 2023. We're delighted to hear that you've found it to be a solid choice. It's fantastic to know that the Moto Razr 2023 has met your expectations and even exceeded them in terms of external screen space compared to the Z Flip models. We designed this phone with innovation and quality in mind, and it's wonderful to hear that it has delivered on that promise. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Handy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellent price, easy to handle

    I would recommend this to a friend