Customer Ratings & Reviews
- Model:
- PAX60011US
- |
- SKU:
- 6544830
Customer reviews
Rating 4.5 out of 5 stars with 792 reviews
(792 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Camera4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. Looks a little fragile but it’s beautiful
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JorgeR, We’re so glad to hear you think your phone is beautiful and that you’re happy with it overall. We understand the importance of durability, and we’re always working to ensure our phones are built to last while keeping that sleek design. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 5 out of 5 stars
Best Clamshell Foldable Available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent format factor. This is the third foldable I've owned and easily my favorite so far. I switched back to RAZR after trying the Galaxy Z Flip 4, which had screen issues after just a few months.
I would recommend this to a friendRated 5 out of 5 stars
Good quality and i really like it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes apps just freeze for no qpparent reason.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Benben, We're glad to hear you’re enjoying the quality of your phone. We're sorry to hear about the occasional app freezing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Rated 4 out of 5 stars
Overall Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great but doesn't have the best camera
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Husky, Thank you for your valuable feedback! We're glad to hear you're enjoying your Motorola phone overall. We appreciate your input about the camera. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Camera quality
Rated 2 out of 5 stars
Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. Only thing i didn't like was the battery it doesnt last. And sometimes the screen goes black and you can't do anything, you have to hard reset the phone. Camera quality is good ngl.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi there, Eduardo! Thank you for your feedback on the Motorola Razr+. We apologize for any inconvenience caused by the battery life and screen concerns you've experienced. To help extend your battery life, you can find some useful tips here: https://en-us.support.motorola.com/app/answers/detail/a_id/174705/~/tips-to-extend-the-battery-life---motorola-razr%2B-%282023%29. For the black screen, ensuring all apps are up to date might resolve your concern. To check, go to Google Play Store > Menu > Manage apps & device > under Updates available, tap "Update all". We appreciate your compliments on the camera quality! If you are interested, you can be a part of our official Motorola Razr+ 2023 community page here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Elle
Rated 5 out of 5 stars
A little powerful phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with this purchase ben waiting for a long time and I finally made the purchase
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, OttoB. We’re so glad to hear that you’re happy with your purchase, especially after waiting for the right moment. We hope your new device meets all your expectations and enhances your experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 5 out of 5 stars
Finally refined!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new generation flip is anazing. Much improved and a pleasure to use. Feels great. Is responsive and doesn’t feel like a compromise fir the folding. Screen is bright and sound excellent.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendRated 5 out of 5 stars
Handy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent price, easy to handle
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful review, Afzal. We're so glad to hear that you're enjoying your Motorola device and finding it easy to handle, all while getting great value for your money. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 5 out of 5 stars
My 2nd flip phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crease is not obvious at all at the hinge. Can easily use front camera for selfie due to the double screen. Alot of newer smart features. I hope it lasts.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your wonderful review, Mandy. We're thrilled to hear that you are enjoying your experience with our phone and that it has exceeded your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 5 out of 5 stars
Love it, recomend over samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using the phone for about a month now and couldn't be happier. Displays are high refresh rate and the outer display lets you basically put anything on it out of the box
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, GaronP.We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Thank you for recommending our brand. If you are interested, you can share your experience on our official Motorola online community page:
https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle
Rated 5 out of 5 stars
New Toy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love new toy. Price was good. Bought on line and arrived quickly
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MargueriteA, We're so glad you're loving your new toy. Thank you for choosing Motorola, and enjoy your new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 4 out of 5 stars
Not how i remember using a flip phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great, except flip to open the phone with one hand. Though despite difficulty opening, the hinge and action seems rugged, hence the laborious flip.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Solace, Thank you for purchasing this phone and for sending us 4 stars. Your feedback is important to us, we'll relay the feedback to the team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 5 out of 5 stars
Great weekend phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how the RAZR Plus has the exterior screen that is fully functional. I can use my favorite apps workout having to open the phone.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi K31th0426, thank you for taking the time to reach out to us and for having one of our Motorola devices. You may follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Ythan
Rated 4 out of 5 stars
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a good phone for the price.Looks are pretty cool.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Gaming, We're glad to hear that you're happy with the phone and its cool design, especially for the price. We always aim to offer great value, and it’s awesome that you’re enjoying your device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 3 out of 5 stars
Fluke flaw maybe?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Motorola advocate for years, but for the money spent (not cheap on my pocket book anyhow!) I was epically let down. It didn't last even a week before becoming inoperable due to screen malfunctions at the fold. Returned it for a full refund in about 4 days i think it was... maybe it was just a fluke flaw but i didn't replace it with another razor cuz i use my phone for work and can't risk it malfunctioning...
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JaymiM, Thank you for being a longtime supporter of Motorola, and we appreciate your feedback. We're sorry to hear about what happened to your phone's screen and that you had to return the phone, we'll relay the feedback to the team. Hope you can give us another chance in the future. If you have other questions or concerns, write us an email at supportforums@motorola.com. -Mitch
Rated 5 out of 5 stars
Great Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone very much. I have been a Motorola cell phone user for years and the quality of this product does not disappoint me.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That's wonderful to hear, WilliamB! Being a longtime Motorola user and finding the quality consistent and satisfying is definitely a testament to the brand's reliability. It's great to have that kind of trust in a product, especially something as important as a phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 4 out of 5 stars
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Phone the only complaint is that the phone shell is slick other than that it's great
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, ThomasB. We're glad to hear that you think it's a great phone. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 2 out of 5 stars
Great operating system terrible screen usage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved this phone. Untill after 6 months of mild use I flippedit open and the screen was all black and unusable. I have a work phone i used as a primary phone so it wasnt under heavy use, nor was it dropped or jostled around. I thought' well isnt the outer screen going to be convenient untill i could remedy the situation". But no, the things you are able to do using only the outer scren are extremely limited, inclding using setttings. Which is super inconvenient.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Beamers28, thank you for sharing your experience. I’m sorry to hear that your phone’s screen stopped working after only six months of light use. It’s understandable how frustrating it must be, especially when the outer screen’s limited functionality didn’t provide a sufficient workaround. We would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Kylee
Rated 4 out of 5 stars
Great update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great updates to the razr line. Battery and cameras are a little lacking but everything else is really really good!
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cthiel08, we're glad to hear that you got one of our Motorola devices. Regarding your feedback on the battery and camera, we'll pass this on to our team, but we can't promise that the suggestion will be implemented. We are always looking for opportunities like this to improve our user's experience. -Ythan
Rated 4 out of 5 stars
Arrived right on time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for an open box item. Even though the data/charging cable was missing.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Infinite Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and for your feedback on your recent purchase, LouG. We're glad to hear that the item arrived on time and you’re satisfied with the deal! Regarding the missing data/charging cable, we recommend contacting BestBuy's customer service department directly. They should be able to assist you in locating or replacing the missing cable. If you encounter any concerns or need further assistance, please don’t hesitate to write us an email at supportforums@motorola.com. -Mitch































