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Customer reviews

Rating 4.5 out of 5 stars with 792 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 792 reviews
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Beautiful motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, super slim, good battery. The usual that you can expect from motorola. Ordered the official case from motorola too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome deal for an equally awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone and pretty good deal at best buy. Using a flip phone for the first time and I like all the features specially where people can see themselves in the extended screen when taking pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sleeky, handy and sweet. but battery life not long enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good however the problem I have is that when flipping it. The software will bug out. You will have to open and close the phone once or twice for it to go to your home screen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback, MTEA. We’re glad to hear you like the phone overall, but we’re sorry to learn about the flipping problem you’re experiencing. We would like to help you get this sorted. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson loves this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my grandson. He absolutely loves it and was overjoyed upon receipt. I have 3 more grands, so....there's that.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for having it fit in your pocket

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its still a good phone to use. Although the screen might be big when unfolded tue fact that one can fold it and make more compact is prefect. Also it brings back part of that charm of having a flip phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this foldable phone. It fits comfortably in your hand and in your pocket. The only issue I have is that the screen is difficult to see in somewhat bright sunlight.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PkJ1, Thank you for your great feedback! We're so glad to hear you're loving your foldable phone and finding it comfortable and convenient to use. We appreciate you sharing your experience with screen visibility in bright sunlight. Your input is valuable and helps us continue improving. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Bought for Dad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Dad. Great price! Easily transportable. Setup was a breeze with some learning transition from an IOS device. He is very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Motorola RAZR Plus 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was overall a good purchase and a good phone with a good camera and faster speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Acceptable, but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razr+ 2023 is a decent phone in some ways, but is overshadowed by what appears to be some quality control issues. I've now owned two of these phones, and while the second one is a little better than the first one, I'm still a bit disappointed. Maybe that's my own fault for having higher expectations for a flip phone of this style, or maybe it's due to Motorola's attempts at making an "affordable" flip phone. Either way, this phone leaves a bit to be desired. In both cases, the middle part of the screen on the phone has obtained horizontal wear lines that have appeared in the phones screen protector overlay due to the motion of opening / closing the phone. This is highly distracting for me and really shouldn't be happening at all for a phone like this, especially given I've only had this particular phone for maybe 4 months now? The hinge on the phone is extremely fragile, and you need to find a good case with hinge protection if you want the phone to last. Unfortunately there are hardly any good options for cases for this particular phone model that have hinge protection, and the ones that do seem to interfere with the limited outer screen protector options currently available for this phone model. So you can either get a case with hinge protection, or get a case that allows for the outer screen to be protected, but not necessarily both. This is likely due to this being a Motorola brand phone which doesn't seem nearly as popular in the market overall. The screen size is tall, but fairly narrow in comparison to most other phones advertised at this size, so apps and movies seem a bit squished in comparison to other phone styles. Performance is decent but not noticeably better than other mid range Motorola phones (like the moto g power for example.) Battery doesn't even last a full day at this point either, which is a tad annoying (again, only had this four months or so.) Outer camera is good, selfie camera is ok. All in all I guess I was expecting more than what I got, and I don't like owning a phone that I'm so constantly worried about possibly damaging in some way. Never had this worry with other non-flip style phones.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your honest feedback, Corban1982. We’re sorry to hear that your experience hasn’t fully met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this phone for over 18 months, and it's still in perfect working order. It runs games very well and has excellent photo quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JOSET, Thank you for your continued support! We’re happy to hear your phone is still performing well after 18 months, and that you’re enjoying gaming and the photo quality. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great the screen size camera touch sensor i like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is works and looks great. The only issue I have with it that Motorola hasn't made an update to their software to allow you to add your own moving wallpapers on the external display.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear that you're enjoying the look and performance of your phone. We completely understand your frustration regarding the lack of support for custom moving wallpapers on the external display. It’s great feedback, and we truly appreciate you sharing it with us. We’ll make sure to pass your suggestion along to the team for consideration in future updates. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    The Razr is a sharp phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I like the safe zones feature, the shake the phone to get to the camera. I am still finding out all of the things that it can do. But, so far, I am thrilled with its style and functionality. I am pretty sure that it is better than the Samsung fold especially at this price. So far, I would give it full marks for a job well done on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all razor phones since 2019. I did really like the 2022 model however it can't compare to this one. The processor is smooth, and the outer screen is awesome. I hardly ever open my phone, I do everything from the outer screen. Another nice feature is the option for two SIM cards. One physical SIM card, and an option for an eSIM card just came in very handy as I have another phone for a spare that I never carry, so I just put that line on my new razor

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the phone feels, it’s lightweight and gives the lux feel to it. The external display helps you easily access your apps and even play games,

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great throwback to the Original Razr. Has convenient feature and easy to use. A great way to combine present technology with some nostalgia.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price for a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been working great! It’s easy to navigate, was in great condition, and overall I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Value for money phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new RaZr! It fits in every bag and pocket with no stress. It's only been couple of months and I'm super happy I bought this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    My honest review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beautiful design, light weight and very easy to use it. The battery is not bad, the camera could be better. Overall the phone is very attractive in view and the secondary screen is huge, that alone can manage everything for you. I'm happy with my purchase. Finally Bestbuy open box excellent condition is like new plus you save some good money

    I would recommend this to a friend