Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 756 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the razr+ 2023's large, clear screen, excellent camera quality, and impressive battery life, frequently praising its sleek design and ease of use. While some users noted minor concerns about the hinge and a visible crease on the screen, the ample storage and competitive price point were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 756 reviews
  • Rated 3 out of 5 stars

    Acceptable, but not great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razr+ 2023 is a decent phone in some ways, but is overshadowed by what appears to be some quality control issues. I've now owned two of these phones, and while the second one is a little better than the first one, I'm still a bit disappointed. Maybe that's my own fault for having higher expectations for a flip phone of this style, or maybe it's due to Motorola's attempts at making an "affordable" flip phone. Either way, this phone leaves a bit to be desired. In both cases, the middle part of the screen on the phone has obtained horizontal wear lines that have appeared in the phones screen protector overlay due to the motion of opening / closing the phone. This is highly distracting for me and really shouldn't be happening at all for a phone like this, especially given I've only had this particular phone for maybe 4 months now? The hinge on the phone is extremely fragile, and you need to find a good case with hinge protection if you want the phone to last. Unfortunately there are hardly any good options for cases for this particular phone model that have hinge protection, and the ones that do seem to interfere with the limited outer screen protector options currently available for this phone model. So you can either get a case with hinge protection, or get a case that allows for the outer screen to be protected, but not necessarily both. This is likely due to this being a Motorola brand phone which doesn't seem nearly as popular in the market overall. The screen size is tall, but fairly narrow in comparison to most other phones advertised at this size, so apps and movies seem a bit squished in comparison to other phone styles. Performance is decent but not noticeably better than other mid range Motorola phones (like the moto g power for example.) Battery doesn't even last a full day at this point either, which is a tad annoying (again, only had this four months or so.) Outer camera is good, selfie camera is ok. All in all I guess I was expecting more than what I got, and I don't like owning a phone that I'm so constantly worried about possibly damaging in some way. Never had this worry with other non-flip style phones.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your honest feedback, Corban1982. We’re sorry to hear that your experience hasn’t fully met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's a great phone and it brings suck nostalgia

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the quality plus it is my first flippable phone so I had to get used to it quickly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Noah, Thank you for your great feedback! We’re excited to hear you’re enjoying the quality of your first flippable phone. It’s normal to take a little time to get used to a new style, and we’re here if you need any tips or support along the way! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Motorola - razr+ 2023 256GB (Unlocked)

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good indeed...really easy to hold on to.. fits neatly in shirt pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    razr+ 2023

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy added features of the razr+ 2023 over my razr 2023 I had previously so far. I did add a case for it with front screen. I had 2 razr 2023 before this, the first I got replaced due to small front screen broke and recently replacing the 2nd razr 2023 due to black death screen. I have really enjoyed the razr + added features and being able to do more from front screen while phone remains closed. smart move less having to open and close phone. Main feature of this phone that I truly enjoy the most is that when fold it is more secure in pockets of clothing.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your detailed experience! We’re really glad to hear that you're enjoying the Razr+ 2023, especially the enhanced front screen features and the added convenience of being able to do more with the phone while it’s closed. It's great to know that these improvements have made a meaningful difference for you, especially after your previous experiences with the earlier Razr 2023 models. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was really awesome at this price range. I bought this for $349. Great thing about this was it supports the network coverage across the world. Design and feature also very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. _________________________________________

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love my Razr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, the front screen is nice, I don't have to open it to see who is calling. I love that it does fold and I can store basically anywhere. The material is sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Razr flip phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone better then the Samsung flip. This flip phone is a lot more sturdier.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Triggered4018, Thanks for sharing your thoughts! We're glad to hear you're enjoying your Motorola flip phone and finding it sturdier than the Samsung Flip. We design our devices with durability and user experience in mind, so it’s great to know it’s meeting your expectations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love my flip phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a phone with so many apps and options. The battery lasts long and the pictures are great. The ability to see apps on front screen is a bonus!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NewToCruising, We appreciate you taking the time to give us positive feedback and we're happy that you love the phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorol MotorolaMobility

  • Rated 5 out of 5 stars

    Well Pleased!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched information on cell phones for months to help which phone I wanted to purchase. I decided on the Motorola Razr 2023 Plus so then set about to research where the best place to purchase it would be. All of this was time well spent. I got a great deal at Best Buy with the help from the sales person who asked me questions and answered all of my questions & concerns. I love my new phone and have enjoyed learning about the the options to set it up to make it more personal. Great phone, great price, great help from the staff of Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid Performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Razr+ 2023 in Infinite Black is a stylish and innovative phone. Its folding design adds a touch of nostalgia while still being modern. With 256GB of storage, you won't have to worry about running out of space for your photos, apps, and videos. The camera takes stunning shots, but the battery life could be improved for longer usage throughout the day. Overall, it's a sleek and capable device with a few areas for enhancement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate choice especially for Parents

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone with respect to price and feature .. Is good for all who are not using phone for high power gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone working kind of expected. Good phone for good price I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola razr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is great and the external screen is such a fun addition. Haven't had any problems so far, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fabulous phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore this phone. Not only is it beautiful but it works so nice. I love all the features. This is the best phone I ever owned. You would never be sorry buying this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...The Motorola Razr has amazing features and the front screen is insanely practical.. I switched from iPhone to Motorola, I sincerely enjoy the difference... also AirPods connect and work just fine... Battery life can be prty easily abused, but i am a HEAVY user .. thanks best buy for the amazing price and thanks Motorola for the beautiful phone also, check out comeuntochrst org ; found out how to meet your local family ward by getting in touch with your local missionaries... may you have the goodest blessings and the best day ever ... au revoir

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to carry such a compact phone is great. I use the outside screen most of the time. Durability is a concern tho.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, AdrianDS23. We're glad you're enjoying the compact design and getting good use out of the external display, it's designed to make everyday tasks even more convenient. We understand your concerns about durability and appreciate you sharing them. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good, screen is nice. The camera is good for the pice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed the phone and it's many features. I bought it purposely as a flip have been happy that I did.

    I would recommend this to a friend