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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 787 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 787 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cell phone for the price it works great and with any carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this foldable phone. It fits comfortably in your hand and in your pocket. The only issue I have is that the screen is difficult to see in somewhat bright sunlight.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PkJ1, Thank you for your great feedback! We're so glad to hear you're loving your foldable phone and finding it comfortable and convenient to use. We appreciate you sharing your experience with screen visibility in bright sunlight. Your input is valuable and helps us continue improving. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this phone for over 18 months, and it's still in perfect working order. It runs games very well and has excellent photo quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JOSET, Thank you for your continued support! We’re happy to hear your phone is still performing well after 18 months, and that you’re enjoying gaming and the photo quality. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-edge-2023/bd-p/motorola_edge_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente cellphone easy to use good camera and video

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    2023 Razr +

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my Note 8 - bigger battery, larger storage. Couldn't be happier. The camera is surprisingly good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone I still have it but I accidentally broke it either way would highly recommend to scoop this when you see it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for having it fit in your pocket

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its still a good phone to use. Although the screen might be big when unfolded tue fact that one can fold it and make more compact is prefect. Also it brings back part of that charm of having a flip phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Runs fast and has some great camera features. It's also super durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Motorola Razr +

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Departed from my iPhone. Love this Android. Fits in pocket. Out performs my iPhone 13 Pro by a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great to know I can buy my new devices here

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone by all my T-Mobile phones here and I always get the best prices and selection w best buy and great delivery

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Love the phone

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Ive been wanting the Samsung flip for a while and saw this had a great deal for Black Friday. Came with a screen protector already on, and i love the phone. Granted I was stubborn and had my galexy s9 for way to long and 3g to 5g is so much better. Only 2 things is all the Motorola apps (which can be turned off and hidden which is nice) and the outer screen doesnt allow gif's for screen savers. But there are ways around to get gifs as outer screen savers

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KolbeyF, Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the love and support you have shown us. We encourage you to share it with other users on our official community page at:https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the phone feels, it’s lightweight and gives the lux feel to it. The external display helps you easily access your apps and even play games,

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great throwback to the Original Razr. Has convenient feature and easy to use. A great way to combine present technology with some nostalgia.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is works and looks great. The only issue I have with it that Motorola hasn't made an update to their software to allow you to add your own moving wallpapers on the external display.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear that you're enjoying the look and performance of your phone. We completely understand your frustration regarding the lack of support for custom moving wallpapers on the external display. It’s great feedback, and we truly appreciate you sharing it with us. We’ll make sure to pass your suggestion along to the team for consideration in future updates. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Super cute phone on earth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute phone, very smooth OS, even its old model. still highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto Razr+ 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good model, display is excellent. Good camera quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Acceptable, but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razr+ 2023 is a decent phone in some ways, but is overshadowed by what appears to be some quality control issues. I've now owned two of these phones, and while the second one is a little better than the first one, I'm still a bit disappointed. Maybe that's my own fault for having higher expectations for a flip phone of this style, or maybe it's due to Motorola's attempts at making an "affordable" flip phone. Either way, this phone leaves a bit to be desired. In both cases, the middle part of the screen on the phone has obtained horizontal wear lines that have appeared in the phones screen protector overlay due to the motion of opening / closing the phone. This is highly distracting for me and really shouldn't be happening at all for a phone like this, especially given I've only had this particular phone for maybe 4 months now? The hinge on the phone is extremely fragile, and you need to find a good case with hinge protection if you want the phone to last. Unfortunately there are hardly any good options for cases for this particular phone model that have hinge protection, and the ones that do seem to interfere with the limited outer screen protector options currently available for this phone model. So you can either get a case with hinge protection, or get a case that allows for the outer screen to be protected, but not necessarily both. This is likely due to this being a Motorola brand phone which doesn't seem nearly as popular in the market overall. The screen size is tall, but fairly narrow in comparison to most other phones advertised at this size, so apps and movies seem a bit squished in comparison to other phone styles. Performance is decent but not noticeably better than other mid range Motorola phones (like the moto g power for example.) Battery doesn't even last a full day at this point either, which is a tad annoying (again, only had this four months or so.) Outer camera is good, selfie camera is ok. All in all I guess I was expecting more than what I got, and I don't like owning a phone that I'm so constantly worried about possibly damaging in some way. Never had this worry with other non-flip style phones.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your honest feedback, Corban1982. We’re sorry to hear that your experience hasn’t fully met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price for a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been working great! It’s easy to navigate, was in great condition, and overall I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for a good price as an upgrade from my old Samsung Galaxy S9+ and it has been great every step of the way so far. Debated between this and the Samsung S23 Ultra and the main difference for me was the wireless charging that isn't readily available on my model despite the advertisements that it is. Hardly a deal breaker though, still love my new phone. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Value for money phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new RaZr! It fits in every bag and pocket with no stress. It's only been couple of months and I'm super happy I bought this phone!

    I would recommend this to a friend