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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 770 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 770 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Love the phone

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been wanting the Samsung flip for a while and saw this had a great deal for Black Friday. Came with a screen protector already on, and i love the phone. Granted I was stubborn and had my galexy s9 for way to long and 3g to 5g is so much better. Only 2 things is all the Motorola apps (which can be turned off and hidden which is nice) and the outer screen doesnt allow gif's for screen savers. But there are ways around to get gifs as outer screen savers

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KolbeyF, Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the love and support you have shown us. We encourage you to share it with other users on our official community page at:https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Great Quality Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for a good price as an upgrade from my old Samsung Galaxy S9+ and it has been great every step of the way so far. Debated between this and the Samsung S23 Ultra and the main difference for me was the wireless charging that isn't readily available on my model despite the advertisements that it is. Hardly a deal breaker though, still love my new phone. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great the screen size camera touch sensor i like it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Beautiful motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, super slim, good battery. The usual that you can expect from motorola. Ordered the official case from motorola too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Motorola RAZR Plus 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was overall a good purchase and a good phone with a good camera and faster speed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly phone very easy to use reminds me of the old days with the flip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had it about a month. Works great very pleased. At a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the activities they give you on the screens photos and videos quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NICEE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE PRODUCT IS COMPARABLE VALUE WITH TOP CELL PHONES WITH A CHEAP PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the quality plus it is my first flippable phone so I had to get used to it quickly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Noah, Thank you for your great feedback! We’re excited to hear you’re enjoying the quality of your first flippable phone. It’s normal to take a little time to get used to a new style, and we’re here if you need any tips or support along the way! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola razr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is great and the external screen is such a fun addition. Haven't had any problems so far, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...The Motorola Razr has amazing features and the front screen is insanely practical.. I switched from iPhone to Motorola, I sincerely enjoy the difference... also AirPods connect and work just fine... Battery life can be prty easily abused, but i am a HEAVY user .. thanks best buy for the amazing price and thanks Motorola for the beautiful phone also, check out comeuntochrst org ; found out how to meet your local family ward by getting in touch with your local missionaries... may you have the goodest blessings and the best day ever ... au revoir

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Warranty Is Useless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It is responsive, small and does everything I want. Camera was great. After 4 months, the screen failed and I sent it to Motorola for repair. It happens but I knew I had a year warranty. I was informed since I had small crack on the outer shell of the case, my warranty was voided. What phone doesn't have some scratch or small crack? I did that in the first 5 days I had the phone. Don't believe the warranty is worth anything. Buy insurance on the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience. We're glad to hear you loved the phone’s performance, but we're truly sorry about the disappointment with the warranty process. We understand how frustrating that can be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    The Razr is a sharp phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I like the safe zones feature, the shake the phone to get to the camera. I am still finding out all of the things that it can do. But, so far, I am thrilled with its style and functionality. I am pretty sure that it is better than the Samsung fold especially at this price. So far, I would give it full marks for a job well done on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cell phone rocks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone I've ever had i will never get a different brand

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Motorola - razr+ 2023 256GB (Unlocked)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good indeed...really easy to hold on to.. fits neatly in shirt pocket

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Motorola razr+ 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Fits in any pocket. Since it's a flip phone make sure to get a good case. I don't know how good the folding part will be so I setup a lot of apps to access from the external screen to minimize opening and closing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Razr flip phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone better then the Samsung flip. This flip phone is a lot more sturdier.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Triggered4018, Thanks for sharing your thoughts! We're glad to hear you're enjoying your Motorola flip phone and finding it sturdier than the Samsung Flip. We design our devices with durability and user experience in mind, so it’s great to know it’s meeting your expectations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to carry such a compact phone is great. I use the outside screen most of the time. Durability is a concern tho.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, AdrianDS23. We're glad you're enjoying the compact design and getting good use out of the external display, it's designed to make everyday tasks even more convenient. We understand your concerns about durability and appreciate you sharing them. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    My honest review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beautiful design, light weight and very easy to use it. The battery is not bad, the camera could be better. Overall the phone is very attractive in view and the secondary screen is huge, that alone can manage everything for you. I'm happy with my purchase. Finally Bestbuy open box excellent condition is like new plus you save some good money

    I would recommend this to a friend
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