Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 787 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 787 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    My honest review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beautiful design, light weight and very easy to use it. The battery is not bad, the camera could be better. Overall the phone is very attractive in view and the secondary screen is huge, that alone can manage everything for you. I'm happy with my purchase. Finally Bestbuy open box excellent condition is like new plus you save some good money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    razr+ 2023

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy added features of the razr+ 2023 over my razr 2023 I had previously so far. I did add a case for it with front screen. I had 2 razr 2023 before this, the first I got replaced due to small front screen broke and recently replacing the 2nd razr 2023 due to black death screen. I have really enjoyed the razr + added features and being able to do more from front screen while phone remains closed. smart move less having to open and close phone. Main feature of this phone that I truly enjoy the most is that when fold it is more secure in pockets of clothing.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your detailed experience! We’re really glad to hear that you're enjoying the Razr+ 2023, especially the enhanced front screen features and the added convenience of being able to do more with the phone while it’s closed. It's great to know that these improvements have made a meaningful difference for you, especially after your previous experiences with the earlier Razr 2023 models. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great foldable phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I knew there was going to be a crease in the fold but it's not noticeable when the screen is on. Loving the little front screen as well. There's a lot of functionality to it. You can essentially use just the front screen. Camera and battery life is not as great as it could be, but again something I expected before purchasing this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great flip phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has always had the best flip phones. I love the color glacier blue & features that the Razr + has. Even one of my friends likes it & wants one! The tutorials need to be slower with repeating examples because not everybody picks up on new technology quickly. This Razr + has a lot to offer.I love the camera!I still need help to learn more about this phone. It's the best android!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It's beautiful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me So far, so good phone, Easy to use, good sound, fast, i definitely approve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Razr+

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks ago, it was time to finally upgrade my 7-year-old phone. I was beginning to receive messages from apps I use that my phone would no longer be supported in the next 60 to 90 days. I've always had good service out of Motorola products, especially because I live in a rural area and the antenna and how it works is of high importance. After 2 weeks with this phone, I no longer drop calls and areas that I always drop calls with my LG or Samsung phone. And other people who travel to where I live always drop calls with no matter what phone they're using, especially Apple. So far very pleased but of course, accessories for the phone are limited. Accessory builders tend to gravitate towards either Samsung or Apple and that is all. Luckily the phone comes with everything you need to utilize it until it no longer works (because of software, battery, etc) including a factory installed screen protector. The only reason it doesn't get five stars is because the phone does take some adaptation to the way you hold it. It is small, and it is kind of slick, but once you adapt how you hold it to its size you get comfortable with not thinking it's going to hit the ground. every time you use it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, MotorolaRazorPlus. It's great to hear that you're enjoying improved call quality, especially in rural areas where signal strength is crucial. It sounds like the phone has been a significant upgrade for you. Your insights on the accessories and handling are noted, and we appreciate your feedback! If you have some time, you may want to take a look at our Moto Razr community here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Motorola razr+ 2023

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Fits in any pocket. Since it's a flip phone make sure to get a good case. I don't know how good the folding part will be so I setup a lot of apps to access from the external screen to minimize opening and closing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razorback Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This razor back phone is so cool and amazing. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sleek and quick... textung is on point, everything about the phone is absolutely amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good phone.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this phone has worked well for me. Audio is good and surprisingly I haven't had either of the screens crack and I've had the phone for over 5-6 months now. It's battery life lasts a long time, I've gone 2-3 days without charging or major use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my phone for over a year and mostly have been pleased with it. Tonight I discovered a major flaw in the design though when a misbehaving app (Google Home) took over my phone and overlaid everything on 3/4 of the screen. Standard fix for any tech if nothing else works is to reset the device by turning it off and on...except you can't do that with this phone if you don't have access to the screen. When you use the power buttons, even if you hold them in for minutes, nothing happens. The default setting is holding the power and up volume menu brings up a screen asking you if you want to power off. Which is fine, if one has access to the screen, which I didn't. I did manage to use the 1/4 of the screen I had available to get into my settings and uninstall the misbehaving app. However, what's wrong with a power button that actually turns the power off? The power button is defaulted to bring up an AI assistant, which I never use. The only option to change it to is holding the power button brings up the on-screen menu. If your phone is misbehaving like mine, that doesn't help. Poor design by Motorola to not even offer the option for a power button to turn off the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Joseph, We’re sorry for the frustration this caused. Thank you for your detailed feedback regarding the power button functionality and app overlay problem. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Warranty Is Useless

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It is responsive, small and does everything I want. Camera was great. After 4 months, the screen failed and I sent it to Motorola for repair. It happens but I knew I had a year warranty. I was informed since I had small crack on the outer shell of the case, my warranty was voided. What phone doesn't have some scratch or small crack? I did that in the first 5 days I had the phone. Don't believe the warranty is worth anything. Buy insurance on the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience. We're glad to hear you loved the phone’s performance, but we're truly sorry about the disappointment with the warranty process. We understand how frustrating that can be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving this phone! It's taking a little bit of getting used to from my Note 9, but I feel it's meeting all my needs. The battery runs a little short, but it's expected as I weed out all the notifications that have been deactivated. I don't even notice the fold in the screen after about 2 weeks of use. I do hope they'll come out with a better suitable case soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...The Motorola Razr has amazing features and the front screen is insanely practical.. I switched from iPhone to Motorola, I sincerely enjoy the difference... also AirPods connect and work just fine... Battery life can be prty easily abused, but i am a HEAVY user .. thanks best buy for the amazing price and thanks Motorola for the beautiful phone also, check out comeuntochrst org ; found out how to meet your local family ward by getting in touch with your local missionaries... may you have the goodest blessings and the best day ever ... au revoir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice flip phone especially on sale!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I have the 2024 version with the Mediatek 7300X which is just as snappy and has a nice vegan leather back for a better grip. However, the Glacier Blue looks nice. Both phones are pretty much the same. You can't lose either way imho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, functions well. everything you need and nothing you don't.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola razr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is great and the external screen is such a fun addition. Haven't had any problems so far, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review of Razr Flip smartphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new razr. Longer lasting battery life, only thing I dislike is having to hold power button & sound up button at same time to turn the phone off. Colors are more vibrant & I really like the picture being snapped only after the person closest is smiling. This is the main reason I purchased this razr. That was the selling point for me. All in all I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had it about a month. Works great very pleased. At a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I've dreamed of this phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very customizable with themes and icons. The seam is hardly noticable. The outside screen CAN access any app but you can set which ones you do NOT want to be accessed (I blocked social media to prevent posts from my pocket haha). It does have a pretty unimpressive battery life but to me it's worth more charging for the compact-ness and style.

    I would recommend this to a friend