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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 792 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 792 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. took 1 star off because battery drains quickly despite turning battery saver on. fortunately, the battery doesn't take long to recharge.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback. We’re glad to hear you’re enjoying your phone overall! We appreciate you letting us know about the battery drain problem. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist.
      -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving this phone! It's taking a little bit of getting used to from my Note 9, but I feel it's meeting all my needs. The battery runs a little short, but it's expected as I weed out all the notifications that have been deactivated. I don't even notice the fold in the screen after about 2 weeks of use. I do hope they'll come out with a better suitable case soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola RazR+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and very good performance it is fast and has a good camera and they treated me very friendly at the time of purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good phone.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this phone has worked well for me. Audio is good and surprisingly I haven't had either of the screens crack and I've had the phone for over 5-6 months now. It's battery life lasts a long time, I've gone 2-3 days without charging or major use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great photo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unlocked phone for myself and I love it. Specially the phone camera is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Motorola razr+ 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Fits in any pocket. Since it's a flip phone make sure to get a good case. I don't know how good the folding part will be so I setup a lot of apps to access from the external screen to minimize opening and closing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, functions well. everything you need and nothing you don't.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review of Razr Flip smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new razr. Longer lasting battery life, only thing I dislike is having to hold power button & sound up button at same time to turn the phone off. Colors are more vibrant & I really like the picture being snapped only after the person closest is smiling. This is the main reason I purchased this razr. That was the selling point for me. All in all I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    razr+ 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy added features of the razr+ 2023 over my razr 2023 I had previously so far. I did add a case for it with front screen. I had 2 razr 2023 before this, the first I got replaced due to small front screen broke and recently replacing the 2nd razr 2023 due to black death screen. I have really enjoyed the razr + added features and being able to do more from front screen while phone remains closed. smart move less having to open and close phone. Main feature of this phone that I truly enjoy the most is that when fold it is more secure in pockets of clothing.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your detailed experience! We’re really glad to hear that you're enjoying the Razr+ 2023, especially the enhanced front screen features and the added convenience of being able to do more with the phone while it’s closed. It's great to know that these improvements have made a meaningful difference for you, especially after your previous experiences with the earlier Razr 2023 models. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My rzr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anybody that likes android phones this one is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I've dreamed of this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very customizable with themes and icons. The seam is hardly noticable. The outside screen CAN access any app but you can set which ones you do NOT want to be accessed (I blocked social media to prevent posts from my pocket haha). It does have a pretty unimpressive battery life but to me it's worth more charging for the compact-ness and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice flip phone especially on sale!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I have the 2024 version with the Mediatek 7300X which is just as snappy and has a nice vegan leather back for a better grip. However, the Glacier Blue looks nice. Both phones are pretty much the same. You can't lose either way imho.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really cool phone with cool specs!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last a long time pretty nice. Its also really fast !

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, The fold has a well designed hinge, The screen resolution and refresh is really good and surprised me considering it is a foldable screen. The outside screen is rather useful compared the the standard Razr (non+). The battery life isn't as good as the standard Razr but that is a trade off for the larger external screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Easy to carry fits in my small pockets. Durable I've dropped several time and still intact. Amazing for taking pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Warranty Is Useless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It is responsive, small and does everything I want. Camera was great. After 4 months, the screen failed and I sent it to Motorola for repair. It happens but I knew I had a year warranty. I was informed since I had small crack on the outer shell of the case, my warranty was voided. What phone doesn't have some scratch or small crack? I did that in the first 5 days I had the phone. Don't believe the warranty is worth anything. Buy insurance on the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience. We're glad to hear you loved the phone’s performance, but we're truly sorry about the disappointment with the warranty process. We understand how frustrating that can be. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Beautiful Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...The Motorola Razr has amazing features and the front screen is insanely practical.. I switched from iPhone to Motorola, I sincerely enjoy the difference... also AirPods connect and work just fine... Battery life can be prty easily abused, but i am a HEAVY user .. thanks best buy for the amazing price and thanks Motorola for the beautiful phone also, check out comeuntochrst org ; found out how to meet your local family ward by getting in touch with your local missionaries... may you have the goodest blessings and the best day ever ... au revoir

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great phone

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Responsive.. easy to use. Great screen size. Small

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Better battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and easy to hold ,battery life good camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone I still have it but I accidentally broke it either way would highly recommend to scoop this when you see it on sale

    I would recommend this to a friend