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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 792 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 792 reviews
  • Rated 3 out of 5 stars

    Mostly Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my phone for over a year and mostly have been pleased with it. Tonight I discovered a major flaw in the design though when a misbehaving app (Google Home) took over my phone and overlaid everything on 3/4 of the screen. Standard fix for any tech if nothing else works is to reset the device by turning it off and on...except you can't do that with this phone if you don't have access to the screen. When you use the power buttons, even if you hold them in for minutes, nothing happens. The default setting is holding the power and up volume menu brings up a screen asking you if you want to power off. Which is fine, if one has access to the screen, which I didn't. I did manage to use the 1/4 of the screen I had available to get into my settings and uninstall the misbehaving app. However, what's wrong with a power button that actually turns the power off? The power button is defaulted to bring up an AI assistant, which I never use. The only option to change it to is holding the power button brings up the on-screen menu. If your phone is misbehaving like mine, that doesn't help. Poor design by Motorola to not even offer the option for a power button to turn off the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Joseph, We’re sorry for the frustration this caused. Thank you for your detailed feedback regarding the power button functionality and app overlay problem. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and super cool! The fact that it flips is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience all around!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering, fast shipping, awesome phone. My wife absolutely loves this phone, and so do I. I'm thinking about getting one for myself now!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola razr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is great and the external screen is such a fun addition. Haven't had any problems so far, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great to know I can buy my new devices here

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone by all my T-Mobile phones here and I always get the best prices and selection w best buy and great delivery

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    80% of the Time You don't need to open the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phone I have been waiting for. A perfect phone if you just want the bigger screen 20% of the time and 80% of the tasks can be done thorough the smaller scree. iPhone user forever is now an Android user just because of this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to carry such a compact phone is great. I use the outside screen most of the time. Durability is a concern tho.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, AdrianDS23. We're glad you're enjoying the compact design and getting good use out of the external display, it's designed to make everyday tasks even more convenient. We understand your concerns about durability and appreciate you sharing them. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had it about a month. Works great very pleased. At a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a big fan of android phones, have been with apple for a long time now however this phone ready changed everything for me

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the quality plus it is my first flippable phone so I had to get used to it quickly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Noah, Thank you for your great feedback! We’re excited to hear you’re enjoying the quality of your first flippable phone. It’s normal to take a little time to get used to a new style, and we’re here if you need any tips or support along the way! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly phone very easy to use reminds me of the old days with the flip

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NICEE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE PRODUCT IS COMPARABLE VALUE WITH TOP CELL PHONES WITH A CHEAP PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the activities they give you on the screens photos and videos quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed the phone and it's many features. I bought it purposely as a flip have been happy that I did.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Razr flip phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone better then the Samsung flip. This flip phone is a lot more sturdier.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Triggered4018, Thanks for sharing your thoughts! We're glad to hear you're enjoying your Motorola flip phone and finding it sturdier than the Samsung Flip. We design our devices with durability and user experience in mind, so it’s great to know it’s meeting your expectations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola razr flip phone. Highly recommend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my flip phone. Fits great when folded in a pocket or purse. When folded you can see the time, date, % of battery available and incoming calls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products totally happy with my phone.what els is there to say great people great stuff ....win win

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Motorola - razr+ 2023 256GB (Unlocked)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good indeed...really easy to hold on to.. fits neatly in shirt pocket

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really cool. Pocket size but opens into a normal phone. I was worried about the center of screen being weak however I have dropped this with out a case and phone was fine. However I would recommend a case still waiting for mine to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone working kind of expected. Good phone for good price I guess.

    I would recommend this to a friend