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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 787 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 787 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good, screen is nice. The camera is good for the pice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its perfect. The phone i was looking for. it doesnt matter that is 2023. It´s still working perfect

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    JulianneC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razr is much easier and convenient to use for me. I had a Pixel 6 and was constantly frustrated with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dede

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and great customer service from Best Buy. This purchase was the "best buy" I made all year. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.Geek squad came thru again. Love the flip and all the features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and a great product. Coming from the Samsung flip, 10/10 would recommend this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Phone

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I really love how compact this phone is, its also super light!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone’s Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and awesome integrated custimaztion options! Glad I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. And the price is good. Camaras are exelente.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really cool. Pocket size but opens into a normal phone. I was worried about the center of screen being weak however I have dropped this with out a case and phone was fine. However I would recommend a case still waiting for mine to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best nostalgic phone i had bring back the angry close to hang up lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone , daily use , grear price, advanced features with google AI

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I got this phone my mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She enjoys it and this phone is very convenient because she has arthritis

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Old new school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone...old style flip with touch screen! I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i upgraded my phone definitely wont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely a solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price, very easy to order online and pickup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but Issues with Screen Protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! It's got good graphics, it runs games very well, and is always a conversation starter whenever you close it in front of a group. The reason for knocking off 2 stars is because after only 3 weeks of use, the screen protector creased and micro fractured at the fold. The phone constantly reminds you not to remove the protector so I tried to get it swapped at Best Buy, they were unhelpful and told me they could only give store credit, but since I didn't buy the protection plan (I'm very careful with my phones and have never really needed it) they told me I would first need to purchase that for $170 before swapping the phone. This would use the $170, making it to where the new phone would need an additional purchase of a protection plan. When I asked the Geek Squad member if a 3rd party would be able to he said that Motorola is not a big company and would not have support out of Best Buy (What???? Moto is like one of the first cellphone companies???) That was way too much of a price tag, especially since I wanted the screen replaced only and not the whole phone. Plus after that last statement I felt like I couldn't trust the guy anymore. I feel like bringing in a defected product within a month of purchase is a reasonable thing, but policy is different I guess. I called BB customer support, they first told me that Geek Squad could fix it and to call them. But upon calling the number, I was brought right back to the BB customer support but with a different agent. This agent was actually helpful and told me to call Motorola and they will talk with a 3rd party to get it fixed. So many hoops to get to actual help So 1 star removed for Best Buy/Geek Squad either trying to pull one over on me or just being under trained and 1 star for Moto because of the screen issue in the first place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Razor 2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and operatable Device. Easy to use, fast charging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good phone, it meets all your expectations, it's an easy-to-use smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a huge, huge improvement over the last razor! The specs are a lot more updated which I appreciate. I'm also grateful that the price tag was a lot lower as well. I do wish, though, that they would have upgraded the camera - that's the one area that is really lacking. Overall I'm glad I bought the phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Celine, We appreciate the effort you took to share your feedback about the product. We are happy to see that you are satisfied with your purchase. We will pass on your suggestion about the camera to our team as we continue to stand behind our products and improve them, but we cannot guarantee their implementation. If you ever need help, give us a holler or reach out to our official Moto community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle MotorolaMobility