Customer Ratings & Reviews
- Model:
- PAX60000US
- SKU:
- 6544832
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.
This summary was generated by AI based on customer reviews.
Very Pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a huge, huge improvement over the last razor! The specs are a lot more updated which I appreciate. I'm also grateful that the price tag was a lot lower as well. I do wish, though, that they would have upgraded the camera - that's the one area that is really lacking. Overall I'm glad I bought the phone!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Celine, We appreciate the effort you took to share your feedback about the product. We are happy to see that you are satisfied with your purchase. We will pass on your suggestion about the camera to our team as we continue to stand behind our products and improve them, but we cannot guarantee their implementation. If you ever need help, give us a holler or reach out to our official Moto community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle
- Pros mentioned:Overall performance
Pete Capsitran
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola flip cellphone is great. Best Buy Geek Squad has done great work in setting it up for me. Thanks
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We’re so happy to hear that you’re loving your Motorola flip phone and that the Geek Squad at Best Buy was able to set it up for you perfectly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
Great phone but Issues with Screen Protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great! It's got good graphics, it runs games very well, and is always a conversation starter whenever you close it in front of a group. The reason for knocking off 2 stars is because after only 3 weeks of use, the screen protector creased and micro fractured at the fold. The phone constantly reminds you not to remove the protector so I tried to get it swapped at Best Buy, they were unhelpful and told me they could only give store credit, but since I didn't buy the protection plan (I'm very careful with my phones and have never really needed it) they told me I would first need to purchase that for $170 before swapping the phone. This would use the $170, making it to where the new phone would need an additional purchase of a protection plan. When I asked the Geek Squad member if a 3rd party would be able to he said that Motorola is not a big company and would not have support out of Best Buy (What???? Moto is like one of the first cellphone companies???) That was way too much of a price tag, especially since I wanted the screen replaced only and not the whole phone. Plus after that last statement I felt like I couldn't trust the guy anymore. I feel like bringing in a defected product within a month of purchase is a reasonable thing, but policy is different I guess. I called BB customer support, they first told me that Geek Squad could fix it and to call them. But upon calling the number, I was brought right back to the BB customer support but with a different agent. This agent was actually helpful and told me to call Motorola and they will talk with a 3rd party to get it fixed. So many hoops to get to actual help So 1 star removed for Best Buy/Geek Squad either trying to pull one over on me or just being under trained and 1 star for Moto because of the screen issue in the first place.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the honest feedback, TylerW. It's great that the phone is impressive in many aspects. We're sorry to hear about the challenges with the screen protector and Best Buy's customer service. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Great Device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Device i buy with great offer at bestbuy Thankyou Bestbuy
I would recommend this to a friend- Pros mentioned:Overall performance
Unique phone at a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone gets a lot of attention. I've had it for about a month now and like it. For its price point, I would recommend it to anyone. It isn't as fast as some of the big brand phones (Samsung or Apple), but this is half the price and handles everything I've thrown at it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, KazH. We’re so grateful for the trust you’ve placed in us. If you have time, you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Portability
JulianneC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Razr is much easier and convenient to use for me. I had a Pixel 6 and was constantly frustrated with it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing your experience! We're so happy to hear the Razr is a better fit for you, convenience and ease of use make a big difference, especially after dealing with frustration. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Overall performance
The perfect phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its perfect. The phone i was looking for. it doesnt matter that is 2023. It´s still working perfect
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GastonG, We're so glad to hear your phone is still going strong and meeting your expectations. Thanks for sharing your experience and for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Dede
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone and great customer service from Best Buy. This purchase was the "best buy" I made all year. Thank you!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the kind words! We're thrilled you're loving your new phone and had a great experience with Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
Adequate alternative
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than half the price of competitors, solid workhorse device.
I would recommend this to a friendMotorola
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Motorola phone incredible lenses for photographs and AI
I would recommend this to a friend- Pros mentioned:Overall performance
Living My Best Flip Phone Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this phone! At first, I was nervous about switching from Apple to Android, not to mention nervous to a flip phone. I had heard mixed reviews about them, but I'm glad I took the risk! I've had no issues with it, and am still glad I made the switch.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience and for giving us a perfect rating, EmmaK. We are delighted that you are happy with your selection. If you're interested, we'd like to hear your story and share it with the Moto users here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle
- Pros mentioned:Battery life
Definitely one of the best foldable so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device feels amazing in hand. Most of the apps are available to be used on the external screen. There are some optimization issues though with some apps but apart from that it is a great device. The battery backup is surprisingly good. Didn't expect it from a foldable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback and for purchasing this phone, SarthakK. Glad that you gave us 4 stars. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Razr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery and a great product. Coming from the Samsung flip, 10/10 would recommend this phone!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the great review, MichaelP. We're so happy to hear you’re enjoying your new phone and that it’s a 10/10 for you. We appreciate the recommendation and are thrilled to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Good phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best. _________________________________________
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JesusR, Thank you for the great feedback! We're thrilled to hear you're enjoying your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Overall performance
So far, so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my flip phone! I was in real need of a phone upgrade and saw that Best Buy had it in stock. I had a great experience! I walked in, was immediately helped and the associate helped me set it up. My phone has been great so far!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NatashaS, we truly appreciate your kind words and thank you for being a proud owner of one of our Motorola devices. We cordially invite you to join our official community page, where you can stay up-to-date with all the latest information about our amazing devices. Simply visit https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en to join. -Ythan
- Pros mentioned:Camera quality
Good phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is good, screen is nice. The camera is good for the pice
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi 4ktv, Thank you for your positive feedback! We're glad to hear you’re happy with the phone, the screen, and the camera quality for the price. We appreciate you choosing us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Portability
Amazing Phone
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I really love how compact this phone is, its also super light!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing! We’re so happy to hear you love how compact and lightweight your phone is. It’s great when a device fits perfectly into your lifestyle without weighing you down. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Camera quality
Phone’s Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and awesome integrated custimaztion options! Glad I purchased
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Daniel, We're so glad to hear you're enjoying the picture quality and customization features! Thank you for your support and for choosing us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone.Geek squad came thru again. Love the flip and all the features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ReeseD, Thanks for the great feedback! We’re so glad to hear you’re loving your flip phone and its features and shoutout to Geek Squad for helping make it a smooth experience! We’re happy you’re enjoying your Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Screen size
Great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone and it feels durable. The hinges feel heavy duty and not easily breakable. The screen is big andnhas great colors. Switching from Apple, I don't likebhow Android does some things, but that's not the fault of the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DonaldS, We're thrilled to hear that you're loving your new phone! It's great to know that it feels durable with heavy-duty hinges, and a big screen with great colors. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch