Customer Ratings & Reviews
- Model:
- PAX60000US
- |
- SKU:
- 6544832
Customer reviews
Rating 4.5 out of 5 stars with 787 reviews
(787 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Camera4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Good phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is good, screen is nice. The camera is good for the pice
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi 4ktv, Thank you for your positive feedback! We're glad to hear you’re happy with the phone, the screen, and the camera quality for the price. We appreciate you choosing us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The perfect phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its perfect. The phone i was looking for. it doesnt matter that is 2023. It´s still working perfect
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GastonG, We're so glad to hear your phone is still going strong and meeting your expectations. Thanks for sharing your experience and for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Portability
Rated 5 out of 5 stars
JulianneC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Razr is much easier and convenient to use for me. I had a Pixel 6 and was constantly frustrated with it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing your experience! We're so happy to hear the Razr is a better fit for you, convenience and ease of use make a big difference, especially after dealing with frustration. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dede
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone and great customer service from Best Buy. This purchase was the "best buy" I made all year. Thank you!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the kind words! We're thrilled you're loving your new phone and had a great experience with Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone.Geek squad came thru again. Love the flip and all the features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ReeseD, Thanks for the great feedback! We’re so glad to hear you’re loving your flip phone and its features and shoutout to Geek Squad for helping make it a smooth experience! We’re happy you’re enjoying your Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Razr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery and a great product. Coming from the Samsung flip, 10/10 would recommend this phone!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the great review, MichaelP. We're so happy to hear you’re enjoying your new phone and that it’s a 10/10 for you. We appreciate the recommendation and are thrilled to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Portability
Rated 5 out of 5 stars
Amazing Phone
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I really love how compact this phone is, its also super light!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing! We’re so happy to hear you love how compact and lightweight your phone is. It’s great when a device fits perfectly into your lifestyle without weighing you down. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Phone’s Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and awesome integrated custimaztion options! Glad I purchased
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Daniel, We're so glad to hear you're enjoying the picture quality and customization features! Thank you for your support and for choosing us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing. And the price is good. Camaras are exelente.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi edua, Thanks so much for the great feedback! We’re happy to hear everything is working amazingly for you, and that you're loving the cameras and the value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Screen size
Rated 5 out of 5 stars
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is really cool. Pocket size but opens into a normal phone. I was worried about the center of screen being weak however I have dropped this with out a case and phone was fine. However I would recommend a case still waiting for mine to arrive.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SalvatoreM, thank you for choosing one of our Motorola devices. We are delighted to hear that you are enjoying the device's features and are satisfied with its performance. Don't forget to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en to stay connected with us. -Ythan
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Razr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best nostalgic phone i had bring back the angry close to hang up lol
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing, RomanA . It's great to hear the Razr is bringing back that classic, satisfying flip-to-hang-up moment. Nostalgia with modern features is what we’re all about. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool phone , daily use , grear price, advanced features with google AI
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the great feedback, AJKS. We're happy to hear you're enjoying your phone for daily use and appreciating the advanced features, especially with Google AI. It’s awesome to know you feel it was a great choice at a great price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Portability
Rated 5 out of 5 stars
I got this phone my mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She enjoys it and this phone is very convenient because she has arthritis
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to hear she's enjoying the phone and finding it convenient—especially with arthritis. Ease of use and comfort are so important, and we're glad the device is helping make things easier for her. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Old new school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone...old style flip with touch screen! I am happy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Customer18765, Thank you for your feedback! We’re glad you’re enjoying the classic flip design combined with a modern touchscreen. It’s great to hear you’re happy with your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Loving it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad i upgraded my phone definitely wont be disappointed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KaleyB, We're so glad to hear that! It's great to know you're happy with your upgrade and enjoying the new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Definitely a solid choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price, very easy to order online and pickup.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the great feedback, JustinS. We're glad to hear you found the ordering process smooth and that you're happy with the value your new Motorola phone offers. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 3 out of 5 stars
Great phone but Issues with Screen Protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great! It's got good graphics, it runs games very well, and is always a conversation starter whenever you close it in front of a group. The reason for knocking off 2 stars is because after only 3 weeks of use, the screen protector creased and micro fractured at the fold. The phone constantly reminds you not to remove the protector so I tried to get it swapped at Best Buy, they were unhelpful and told me they could only give store credit, but since I didn't buy the protection plan (I'm very careful with my phones and have never really needed it) they told me I would first need to purchase that for $170 before swapping the phone. This would use the $170, making it to where the new phone would need an additional purchase of a protection plan. When I asked the Geek Squad member if a 3rd party would be able to he said that Motorola is not a big company and would not have support out of Best Buy (What???? Moto is like one of the first cellphone companies???) That was way too much of a price tag, especially since I wanted the screen replaced only and not the whole phone. Plus after that last statement I felt like I couldn't trust the guy anymore. I feel like bringing in a defected product within a month of purchase is a reasonable thing, but policy is different I guess. I called BB customer support, they first told me that Geek Squad could fix it and to call them. But upon calling the number, I was brought right back to the BB customer support but with a different agent. This agent was actually helpful and told me to call Motorola and they will talk with a 3rd party to get it fixed. So many hoops to get to actual help So 1 star removed for Best Buy/Geek Squad either trying to pull one over on me or just being under trained and 1 star for Moto because of the screen issue in the first place.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the honest feedback, TylerW. It's great that the phone is impressive in many aspects. We're sorry to hear about the challenges with the screen protector and Best Buy's customer service. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 5 out of 5 stars
Razor 2023
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and operatable Device. Easy to use, fast charging
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, JoelH. We're happy to hear you're enjoying your phone and finding it easy to use. It's wonderful to know the fast charging feature is meeting your needs as well. We truly appreciate you being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good phone, it meets all your expectations, it's an easy-to-use smartphone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi StephanieL, Thank you so much for your feedback! We're thrilled to hear your Razr is meeting your expectations and that you're finding it easy to use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 4 out of 5 stars
Very Pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a huge, huge improvement over the last razor! The specs are a lot more updated which I appreciate. I'm also grateful that the price tag was a lot lower as well. I do wish, though, that they would have upgraded the camera - that's the one area that is really lacking. Overall I'm glad I bought the phone!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Celine, We appreciate the effort you took to share your feedback about the product. We are happy to see that you are satisfied with your purchase. We will pass on your suggestion about the camera to our team as we continue to stand behind our products and improve them, but we cannot guarantee their implementation. If you ever need help, give us a holler or reach out to our official Moto community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle































