Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 770 reviews
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Great phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is really cool. Pocket size but opens into a normal phone. I was worried about the center of screen being weak however I have dropped this with out a case and phone was fine. However I would recommend a case still waiting for mine to arrive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this phone, the screen is large enough to watch movies and diagrams for my job.
More than half of price than the other brand
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for your amazing feedback, Claudia. We're thrilled to hear that you love your phone and that the large screen is perfect for both work and entertainment. It's great to know you're finding it to be such a valuable choice at an unbeatable price. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Pros mentioned:
Portability
Rated 3 out of 5 stars
first impression
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
price friendly needs better speaker went from google to Motorola not as easy to use so far. like the compact size i think it will keep scratches off the phone also fits in change pocket on jeans battery life does not compare to Google it discharges 10% with no use in 6 to 8 hours
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for sharing your honest first impressions, RalphThomas. We’re sorry to hear that the speaker quality and battery life haven’t met your expectations and that the transition from Google to Motorola has been a bit challenging so far. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone and I got it on sale. Came from a Samsung a53. Miles better!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best choice I have ever made regarding technology and design
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Glacier Blue
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for such a powerful compliment! We’re truly honored to hear that this was the best choice you’ve ever made when it comes to technology and design. That means a lot to our team.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is great! It's got good graphics, it runs games very well, and is always a conversation starter whenever you close it in front of a group.
The reason for knocking off 2 stars is because after only 3 weeks of use, the screen protector creased and micro fractured at the fold. The phone constantly reminds you not to remove the protector so I tried to get it swapped at Best Buy, they were unhelpful and told me they could only give store credit, but since I didn't buy the protection plan (I'm very careful with my phones and have never really needed it) they told me I would first need to purchase that for $170 before swapping the phone. This would use the $170, making it to where the new phone would need an additional purchase of a protection plan. When I asked the Geek Squad member if a 3rd party would be able to he said that Motorola is not a big company and would not have support out of Best Buy (What???? Moto is like one of the first cellphone companies???) That was way too much of a price tag, especially since I wanted the screen replaced only and not the whole phone. Plus after that last statement I felt like I couldn't trust the guy anymore.
I feel like bringing in a defected product within a month of purchase is a reasonable thing, but policy is different I guess.
I called BB customer support, they first told me that Geek Squad could fix it and to call them. But upon calling the number, I was brought right back to the BB customer support but with a different agent. This agent was actually helpful and told me to call Motorola and they will talk with a 3rd party to get it fixed. So many hoops to get to actual help
So 1 star removed for Best Buy/Geek Squad either trying to pull one over on me or just being under trained and 1 star for Moto because of the screen issue in the first place.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone gets a lot of attention. I've had it for about a month now and like it. For its price point, I would recommend it to anyone. It isn't as fast as some of the big brand phones (Samsung or Apple), but this is half the price and handles everything I've thrown at it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a huge, huge improvement over the last razor!
The specs are a lot more updated which I appreciate. I'm also grateful that the price tag was a lot lower as well. I do wish, though, that they would have upgraded the camera - that's the one area that is really lacking. Overall I'm glad I bought the phone!
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Celine, We appreciate the effort you took to share your feedback about the product. We are happy to see that you are satisfied with your purchase. We will pass on your suggestion about the camera to our team as we continue to stand behind our products and improve them, but we cannot guarantee their implementation. If you ever need help, give us a holler or reach out to our official Moto community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle
Pros mentioned:
Portability
Rated 5 out of 5 stars
Happy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good phon and very detailed to use.
So happy.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Glacier Blue
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my flip phone! I was in real need of a phone upgrade and saw that Best Buy had it in stock. I had a great experience! I walked in, was immediately helped and the associate helped me set it up. My phone has been great so far!