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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 758 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the razr+ 2023's large, clear screen, excellent camera quality, and impressive battery life, frequently praising its sleek design and ease of use. While some users noted minor concerns about the hinge and a visible crease on the screen, the ample storage and competitive price point were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 758 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really cool. Pocket size but opens into a normal phone. I was worried about the center of screen being weak however I have dropped this with out a case and phone was fine. However I would recommend a case still waiting for mine to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    80% of the Time You don't need to open the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phone I have been waiting for. A perfect phone if you just want the bigger screen 20% of the time and 80% of the tasks can be done thorough the smaller scree. iPhone user forever is now an Android user just because of this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone love it. I 0jone is a must have for friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beatles from bestbye thank you. I recomendó this atore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid to upper tier phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent performing phone overall. Plenty of internal memory for storage and enough ram for processing power with todays power hungry apps. Nice oled display with vibrant colors and the external display is a big bonus. Camera is pretty average but functional. Sale price made it a very worth while purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the thoughtful review! We’re glad to hear you're enjoying the phone’s performance, storage, and vibrant OLED display, and that the external display has been a useful bonus. It’s great to know you found it to be a worthwhile purchase, especially at the sale price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone!!! Great camera good for students!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but Issues with Screen Protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! It's got good graphics, it runs games very well, and is always a conversation starter whenever you close it in front of a group. The reason for knocking off 2 stars is because after only 3 weeks of use, the screen protector creased and micro fractured at the fold. The phone constantly reminds you not to remove the protector so I tried to get it swapped at Best Buy, they were unhelpful and told me they could only give store credit, but since I didn't buy the protection plan (I'm very careful with my phones and have never really needed it) they told me I would first need to purchase that for $170 before swapping the phone. This would use the $170, making it to where the new phone would need an additional purchase of a protection plan. When I asked the Geek Squad member if a 3rd party would be able to he said that Motorola is not a big company and would not have support out of Best Buy (What???? Moto is like one of the first cellphone companies???) That was way too much of a price tag, especially since I wanted the screen replaced only and not the whole phone. Plus after that last statement I felt like I couldn't trust the guy anymore. I feel like bringing in a defected product within a month of purchase is a reasonable thing, but policy is different I guess. I called BB customer support, they first told me that Geek Squad could fix it and to call them. But upon calling the number, I was brought right back to the BB customer support but with a different agent. This agent was actually helpful and told me to call Motorola and they will talk with a 3rd party to get it fixed. So many hoops to get to actual help So 1 star removed for Best Buy/Geek Squad either trying to pull one over on me or just being under trained and 1 star for Moto because of the screen issue in the first place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my flip phone! I was in real need of a phone upgrade and saw that Best Buy had it in stock. I had a great experience! I walked in, was immediately helped and the associate helped me set it up. My phone has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phones using very nice display flip good price so good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good to carry out to watch the movies

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great phone

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive.. easy to use. Great screen size. Small

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Razr No Front display

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone very receptive but didint have the fornt display and iwas afraid it may brrka essily. It overheated a little under taskins.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing Aristotle8, We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and we'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working great,thanks..........................

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Flip

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun phone to use, already I don't really use the little screen it's nice to have to check things out real fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and it feels durable. The hinges feel heavy duty and not easily breakable. The screen is big andnhas great colors. Switching from Apple, I don't likebhow Android does some things, but that's not the fault of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Yummers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It flips I thought I'd hate it, I actually like it. Has some weird quirks that they don't explain, like battery saver turns off haptics and your phone beeps on low battery in a call, but once you figure it out it's nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey product! Amazing photo quality I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Living My Best Flip Phone Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this phone! At first, I was nervous about switching from Apple to Android, not to mention nervous to a flip phone. I had heard mixed reviews about them, but I'm glad I took the risk! I've had no issues with it, and am still glad I made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T-Mobile flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a flip unlock phone. I like the pho r

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Unique phone at a good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone gets a lot of attention. I've had it for about a month now and like it. For its price point, I would recommend it to anyone. It isn't as fast as some of the big brand phones (Samsung or Apple), but this is half the price and handles everything I've thrown at it.

    I would recommend this to a friend