Customer Ratings & Reviews
- Model:
- PAX60000US
- SKU:
- 6544832
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the razr+ 2023's large, clear screen, excellent camera quality, and impressive battery life, frequently praising its sleek design and ease of use. While some users noted minor concerns about the hinge and a visible crease on the screen, the ample storage and competitive price point were also highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Unique phone at a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone gets a lot of attention. I've had it for about a month now and like it. For its price point, I would recommend it to anyone. It isn't as fast as some of the big brand phones (Samsung or Apple), but this is half the price and handles everything I've thrown at it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, KazH. We’re so grateful for the trust you’ve placed in us. If you have time, you can visit our official Motorola community page here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Razr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Arrived on time in perfect condition. Best Buy has always been true to their word and has never let me down. If I ever had an issue it was always solved to may satisfaction. Thank you for being excellent products and service. Sincerely, Mary Woodward
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind words and for sharing your experience, Baybeesis. We're thrilled to hear your phone arrived in perfect condition and that you've had such a positive journey with both Motorola and Best Buy. Your trust and satisfaction mean the world to us. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Great Phone,Missing Cables and Poor Staff Response
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a used phone from Best Buy as a gift for my wife, and while the device itself is in excellent condition, there were a few issues that I feel Best Buy could improve on. The phone itself is in great shape, and the curbside pickup was seamless, which I appreciated. However, when I got home, I realized that no charging cables were included. This was a bit disappointing, as I expected the phone to come with at least the necessary cables. I had to revisit the store to pick up a USB-C to USB-C charging cable, but when I asked the Best Buy staff about the missing item, their response was not as helpful or courteous as I had hoped. It felt like a bit of an inconvenience, especially for a company with such a strong reputation. Overall, while I'm happy with the phone itself, I do think Best Buy can do a better job ensuring that all necessary accessories are included and that their customer service responds more professionally to such concerns.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, ViswaroopV. We're happy to hear that you're enjoying your phone. However, we’re sorry to hear about the missing cables and the service you received at Best Buy. We recommend reaching out to their customer support for further assistance regarding missing accessories. -Mitch
Winning phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my phone and love the features and everything that it comes with stylish and sleek so beautiful
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ColleenI, Thank you for sharing your feedback! We’re thrilled to hear you’re loving your phone, its features, and stylish design. We appreciate you being part of the Motorola community! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Motorola Razor + 2023
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real pleased. The salesman told me i could get it 1/2 price. Sold me the $179 warranty which i cancelled not knowing that would cancel my 1/2 off black Friday discount. They also told me i could get all my aps moved to new phone which the geek squad said they couldn't do. There are still problems with the phone too. But my main concern is with the customer service i have come to expect from Best Buy. Very disappointed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Myrna48, Thank you for sharing your feedback and we're sorry to hear about the challenges you’ve encountered with your purchase and the customer service experience. We understand your frustration regarding the concerns with the discount, warranty, and app transfer, and we're sorry that these aspects didn’t go as smoothly as expected. We always aim to provide a seamless experience for our customers, and it's disappointing to hear that this wasn't the case for you. While we cannot directly resolve the sales or customer service concerns from Best Buy, we would recommend reaching out to their customer service team to see if they can further assist with the discount and app transfer concerns. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
- Pros mentioned:Screen size
Love this phone!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can do so much without opening the. Love being able to take a quick glance at a message, call or email and if needed reply without opening.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad to hear you're enjoying your phone, Raqi. It sounds like you're finding the glance features handy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Very Pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a huge, huge improvement over the last razor! The specs are a lot more updated which I appreciate. I'm also grateful that the price tag was a lot lower as well. I do wish, though, that they would have upgraded the camera - that's the one area that is really lacking. Overall I'm glad I bought the phone!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Celine, We appreciate the effort you took to share your feedback about the product. We are happy to see that you are satisfied with your purchase. We will pass on your suggestion about the camera to our team as we continue to stand behind our products and improve them, but we cannot guarantee their implementation. If you ever need help, give us a holler or reach out to our official Moto community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle
Razr phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good memory capacity, slim design, nice being able to fold closed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TerryK, We're glad you're enjoying the memory, sleek design, and convenience of the fold! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Battery life
Definitely one of the best foldable so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device feels amazing in hand. Most of the apps are available to be used on the external screen. There are some optimization issues though with some apps but apart from that it is a great device. The battery backup is surprisingly good. Didn't expect it from a foldable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback and for purchasing this phone, SarthakK. Glad that you gave us 4 stars. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Battery life
Great cellphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cellphone! The foldable feature allows it to comfortably fit into pockets. The battery life is incredible.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the love, DebraG. We’re thrilled that you’re enjoying the foldable design. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Camera quality
I love Motorola
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, the camera and graphics and comfort are excellent
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We love hearing that, VictorC. We're so glad you're enjoying the camera, graphics, and comfort of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Moto rola mobile
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The assistants were VERY HELPFUL! They went out of their way to make sure I bought the right headphones. Great store.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LutzM, We’re happy to hear you had such a positive experience with the team and that they helped you find the right headphones. Thank you for sharing your feedback! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Portability
:)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a A beautiful phone that is easy to use and comfortable to carry in your pocket. The applications can be viewed with the lid closed, which is very good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback on the phone, MarcelaC. We're glad to hear that you find it beautiful and easy to use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Something different
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having it for a couple months already I like it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MayraG, We're glad to hear you're enjoying your phone! It's always great to try something different. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
It's A Hit... Five Stars!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Really Like it!!! I was going to hold on to my trade in for a little while to make sure that I like the RAZR +...but I went ahead and sent my trade in back the very next day!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your positive feedback, AlexanderB. Glad that you gave us 5 stars. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Screen size
Razor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone! Love the flip , opens to full size flat screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're so glad to hear you're loving your phone, Mario. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Portability
Awesome device but feels expectedly fragile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're careful with your devices and never go to the beach this device will be amazing for you i like it so far and love having a small phone when i want it and a full sized phone when i need it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sergio, It sounds like you're appreciating the versatility of your device, especially the ability to switch between a small phone and a full-sized one as needed. Being mindful of care, especially in sandy environments like the beach, can indeed help keep the device in top shape. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Motorola razor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality on pictures and charges pretty fast and uploads fast too. very good phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, BrendaR. We’re so happy to hear that you’re enjoying the picture quality, fast charging, and quick uploads on your phone. It’s wonderful to know that it’s meeting your expectations in both performance and quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Motorola 2023
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the phone very well done good quality pictures over all I love the phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JorgeF, We’re happy to hear you’re loving your phone and enjoying the photo quality! Thanks for sharing your feedback and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Flip to the Future
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome screen and apps. This phone was better than expected. Motorola really took their time and changed the game. That front screen is the best ever. You can pretty much do everything from there. And once you open it up the screen quality speed and Sound are unmatched.
I would recommend this to a friend