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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 792 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 792 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality for a folding phone. I did have some issues with reception on T-Mobile, however, so I returned the device. I am hoping it is an issue they could fix with an update.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KDoubleU07, we're sorry to hear that you need to return the device because of the reception of your carrier. We appreciate your feedback and we'll pass this on to our team, but we can't promise that the suggestion will be implemented. We are always looking for opportunities like this to improve our user's experience. For other concerns, please don't hesitate to contact us. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and work good ,I recommend to buy that phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola razor 2023

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the mobile phone for a couple of months before inputting my review. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I have ever made regarding technology and design

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for such a powerful compliment! We’re truly honored to hear that this was the best choice you’ve ever made when it comes to technology and design. That means a lot to our team.

      We put a great deal of care into creating products that are not only functional but thoughtfully designed, so it's incredibly rewarding to know that it's made a strong impression on you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good and easy to carry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, nice screen no need to open it to answer the phone, it makes it easy to speak. it is like a wallet in your front pocket it is fast and prosses all programs at the same time. I would like a stipend to write but does not have it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Very easy to carry. I really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Flip

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun phone to use, already I don't really use the little screen it's nice to have to check things out real fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone, you can do almost anything right on the front screen and it so compact that I can put it right in my front pocket. At first i thought it would be just a novelty but its turned out to be my favorite phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    THE flip phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new exterior screen is a great addition to the phone. One can go easily the whole day with the exterior screen only, which saves a lot of battery, and tends to reduce your screen time. I couldn't be happier with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    right priced foldable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    maybe a couple models back but the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Online Ordering Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was a breeze, I changed the delivery to shipping in order to get the phone sooner and it arrived as expected. Phone is beautiful. But having the ability to change an order from pickup to shipping was a welcome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice moto razr 2023 phone with flip option with multiple options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much, it does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works amazing and the camera are really good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phon and very detailed to use. So happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good item and a excelent service i will recomended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Razor + 2023

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real pleased. The salesman told me i could get it 1/2 price. Sold me the $179 warranty which i cancelled not knowing that would cancel my 1/2 off black Friday discount. They also told me i could get all my aps moved to new phone which the geek squad said they couldn't do. There are still problems with the phone too. But my main concern is with the customer service i have come to expect from Best Buy. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Myrna48, Thank you for sharing your feedback and we're sorry to hear about the challenges you’ve encountered with your purchase and the customer service experience. We understand your frustration regarding the concerns with the discount, warranty, and app transfer, and we're sorry that these aspects didn’t go as smoothly as expected. We always aim to provide a seamless experience for our customers, and it's disappointing to hear that this wasn't the case for you. While we cannot directly resolve the sales or customer service concerns from Best Buy, we would recommend reaching out to their customer service team to see if they can further assist with the discount and app transfer concerns. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cellphone! The foldable feature allows it to comfortably fit into pockets. The battery life is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It just works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought the Motorola Razor+ ! I've had Samsung Flip phones in the past but when I saw the front screen of this baby...whoah. Plus, no need to download extra app to use the front screen! It just works!!

    I would recommend this to a friend