Customer Ratings & Reviews
- Model:
- PAX60000US
- SKU:
- 6544832
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.
This summary was generated by AI based on customer reviews.
I loveeeeeee my phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Motorola Razr+ (2023) is a compelling choice for those seeking a blend of retro design and modern functionality. While it has some limitations, particularly in camera performance and battery life, its unique features and design make it a noteworthy contender in the foldable phone market.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AbimbolaA, We're thrilled to hear you're enjoying your phone. We're proud to blend iconic design with modern innovation, and it's great to know the unique form factor stands out for you. We appreciate your honest feedback about the camera and battery. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en.-Mitch
- Pros mentioned:Camera quality
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone!!! Great camera good for students!!!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks so much for the awesome review! We're glad you're enjoying the phone and camera, which are perfect for students who need performance and reliability. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Overall performance
Flip to the Future
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome screen and apps. This phone was better than expected. Motorola really took their time and changed the game. That front screen is the best ever. You can pretty much do everything from there. And once you open it up the screen quality speed and Sound are unmatched.
I would recommend this to a friend - Pros mentioned:Portability
:)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a A beautiful phone that is easy to use and comfortable to carry in your pocket. The applications can be viewed with the lid closed, which is very good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback on the phone, MarcelaC. We're glad to hear that you find it beautiful and easy to use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Motorola Razor + 2023
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real pleased. The salesman told me i could get it 1/2 price. Sold me the $179 warranty which i cancelled not knowing that would cancel my 1/2 off black Friday discount. They also told me i could get all my aps moved to new phone which the geek squad said they couldn't do. There are still problems with the phone too. But my main concern is with the customer service i have come to expect from Best Buy. Very disappointed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Myrna48, Thank you for sharing your feedback and we're sorry to hear about the challenges you’ve encountered with your purchase and the customer service experience. We understand your frustration regarding the concerns with the discount, warranty, and app transfer, and we're sorry that these aspects didn’t go as smoothly as expected. We always aim to provide a seamless experience for our customers, and it's disappointing to hear that this wasn't the case for you. While we cannot directly resolve the sales or customer service concerns from Best Buy, we would recommend reaching out to their customer service team to see if they can further assist with the discount and app transfer concerns. Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch
- Pros mentioned:Portability
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is good to carry out to watch the movies
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your feedback! We're glad you're enjoying your phone, especially for watching movies on the go. A great display really makes a difference. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Portability
Awesome device but feels expectedly fragile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're careful with your devices and never go to the beach this device will be amazing for you i like it so far and love having a small phone when i want it and a full sized phone when i need it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sergio, It sounds like you're appreciating the versatility of your device, especially the ability to switch between a small phone and a full-sized one as needed. Being mindful of care, especially in sandy environments like the beach, can indeed help keep the device in top shape. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Camera quality
Nice Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone, I replaced my wife’s aging iPhone, this phone has a great picture, hardly noticeable the crease. She loves the style, she is getting use to Android, a little difficult for her at first, and learning it quickly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, DennisMurphree. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Camera quality
Very good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phones using very nice display flip good price so good
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful review, Motorola. We're thrilled to hear you're loving the display, flip design, and great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Great mid to upper tier phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very decent performing phone overall. Plenty of internal memory for storage and enough ram for processing power with todays power hungry apps. Nice oled display with vibrant colors and the external display is a big bonus. Camera is pretty average but functional. Sale price made it a very worth while purchase.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the thoughtful review! We’re glad to hear you're enjoying the phone’s performance, storage, and vibrant OLED display, and that the external display has been a useful bonus. It’s great to know you found it to be a worthwhile purchase, especially at the sale price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Fast service Enjoy going to location and being able to get a product right then and there and love the website for being able to tell me how many are left in stock because the closet Best Buy to me is 30-40 minutes depending on traffic.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the great feedback! We're glad you had a smooth and fast experience both in-store and online. It's great to hear the stock availability feature helped, especially with your nearest Best Buy being a bit of a drive. We appreciate you choosing us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
Great Phone,Missing Cables and Poor Staff Response
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a used phone from Best Buy as a gift for my wife, and while the device itself is in excellent condition, there were a few issues that I feel Best Buy could improve on. The phone itself is in great shape, and the curbside pickup was seamless, which I appreciated. However, when I got home, I realized that no charging cables were included. This was a bit disappointing, as I expected the phone to come with at least the necessary cables. I had to revisit the store to pick up a USB-C to USB-C charging cable, but when I asked the Best Buy staff about the missing item, their response was not as helpful or courteous as I had hoped. It felt like a bit of an inconvenience, especially for a company with such a strong reputation. Overall, while I'm happy with the phone itself, I do think Best Buy can do a better job ensuring that all necessary accessories are included and that their customer service responds more professionally to such concerns.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, ViswaroopV. We're happy to hear that you're enjoying your phone. However, we’re sorry to hear about the missing cables and the service you received at Best Buy. We recommend reaching out to their customer support for further assistance regarding missing accessories. -Mitch
Razr+ is a good phone. I enjoy owning it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Samsung galaxies for several years now. They are good phones but I wanted to try something else. The Razr+ has an attractive price and it is proving to be a very enjoyable phone. I would recommend it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ScottW, We're delighted to hear that you're enjoying the switch to the Moto Razr. It's great that the attractive price and overall experience are meeting your expectations. Thank you for recommending it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Camera quality
Perfect upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the phone is excellent. The setup was seamless especially since my old phone was also a Motorola. It appears and feels very well made. Where the screen folds is not very noticeable. Very happy with my purchase.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Morgs, We are truly grateful that you took the time to write this positive review. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Battery life
Great cellphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cellphone! The foldable feature allows it to comfortably fit into pockets. The battery life is incredible.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the love, DebraG. We’re thrilled that you’re enjoying the foldable design. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Razr phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good memory capacity, slim design, nice being able to fold closed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TerryK, We're glad you're enjoying the memory, sleek design, and convenience of the fold! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Overall performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working great,thanks..........................
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, RichardF. We’re so glad to hear everything is working great for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Camera quality
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grey product! Amazing photo quality I highly recommend
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, Allie. We're thrilled to hear you love the photo quality and highly recommend our product. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Motorola razor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality on pictures and charges pretty fast and uploads fast too. very good phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, BrendaR. We’re so happy to hear that you’re enjoying the picture quality, fast charging, and quick uploads on your phone. It’s wonderful to know that it’s meeting your expectations in both performance and quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
- Pros mentioned:Camera quality
Great build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality for a folding phone. I did have some issues with reception on T-Mobile, however, so I returned the device. I am hoping it is an issue they could fix with an update.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KDoubleU07, we're sorry to hear that you need to return the device because of the reception of your carrier. We appreciate your feedback and we'll pass this on to our team, but we can't promise that the suggestion will be implemented. We are always looking for opportunities like this to improve our user's experience. For other concerns, please don't hesitate to contact us. -Ythan
