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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 792 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 792 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my phone. Enjoy the size and the features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone love it. I 0jone is a must have for friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing android foldable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, it's steal deal for the flagship phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just excellent best camera I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Motorola Rzr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone very handy , international unlocked,

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the flip feature.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Fits so nicely in my pockets. We've had Motorola phones before. Easy transition to the new one. We purchased two. Good price, was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone i love it its like a toy.:}

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone! Sometimes apps freeze I need to restart the phone after I noticed it freezing Some play store apps don't work on this phone for some weird reason

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, MayraM. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Easy to use. The only issue I have had wiht this phone is the dead pixel that appeared after I had had the phone for about 4 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Razr plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's so fast and work very smoothly. I have been thinking about switching to Motorola phone but I was a bit hesitant. Now I can confidently recommend this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LGTV, We appreciate you taking the time to give us very positive feedback, and we're happy that you love the phone. If you're interested, we'd like to hear your story and share it with other Moto Razr Plus 2023's users here:https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phones using very nice display flip good price so good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone!!! Great camera good for students!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Motorola Razor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, has the speed and storage I needed. Love the compact size and the front screen that allows me a quick view of massages, calls, etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola razor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality on pictures and charges pretty fast and uploads fast too. very good phone

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best flip phone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I've ever had. I have been using iPhone for years and took the jump to Motorola (Android). There is small learning curve, but easy to use and so cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone,Missing Cables and Poor Staff Response

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a used phone from Best Buy as a gift for my wife, and while the device itself is in excellent condition, there were a few issues that I feel Best Buy could improve on. The phone itself is in great shape, and the curbside pickup was seamless, which I appreciated. However, when I got home, I realized that no charging cables were included. This was a bit disappointing, as I expected the phone to come with at least the necessary cables. I had to revisit the store to pick up a USB-C to USB-C charging cable, but when I asked the Best Buy staff about the missing item, their response was not as helpful or courteous as I had hoped. It felt like a bit of an inconvenience, especially for a company with such a strong reputation. Overall, while I'm happy with the phone itself, I do think Best Buy can do a better job ensuring that all necessary accessories are included and that their customer service responds more professionally to such concerns.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, ViswaroopV. We're happy to hear that you're enjoying your phone. However, we’re sorry to hear about the missing cables and the service you received at Best Buy. We recommend reaching out to their customer support for further assistance regarding missing accessories. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Razr phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good memory capacity, slim design, nice being able to fold closed

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Moto razr -2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the flip feature, it makes it easier to carry in my pocket. I also like that you can use the phone/apps when closed. Haven’t tried the camera yet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, JudS, for choosing one of our Motorola devices and for taking the time to share your experience with us. We are grateful for your trust in us as your device provider. If you have any further questions or need assistance, please don't hesitate to reach out. Also, feel free to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en to stay updated with the latest news and connect with other Motorola users. -Ythan MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good to carry out to watch the movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola razor 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone but it only lasted about two weeks and decided to malfunction at the fold.. Screen started to come in and out of phone stabilization of being able to proform as a high end phone screen at times were totally disfunctioned.. Phone was only used as a business phone never left my office nor mishandled. I am in the process of getting another one it would be nice if i could get a discount on compensation of all business calls have been unattended on check ins as well ad call ins.. Please this message is real and discount would be appreciated knowing im also one of your outstanding preferred customer...Thks

    I would recommend this to a friend