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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 787 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 787 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    THE flip phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new exterior screen is a great addition to the phone. One can go easily the whole day with the exterior screen only, which saves a lot of battery, and tends to reduce your screen time. I couldn't be happier with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Online Ordering Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was a breeze, I changed the delivery to shipping in order to get the phone sooner and it arrived as expected. Phone is beautiful. But having the ability to change an order from pickup to shipping was a welcome experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone!!! Great camera good for students!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate choice especially for Parents

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone with respect to price and feature .. Is good for all who are not using phone for high power gaming

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phones using very nice display flip good price so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loveeeeeee my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Razr+ (2023) is a compelling choice for those seeking a blend of retro design and modern functionality. While it has some limitations, particularly in camera performance and battery life, its unique features and design make it a noteworthy contender in the foldable phone market.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good to carry out to watch the movies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone,Missing Cables and Poor Staff Response

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a used phone from Best Buy as a gift for my wife, and while the device itself is in excellent condition, there were a few issues that I feel Best Buy could improve on. The phone itself is in great shape, and the curbside pickup was seamless, which I appreciated. However, when I got home, I realized that no charging cables were included. This was a bit disappointing, as I expected the phone to come with at least the necessary cables. I had to revisit the store to pick up a USB-C to USB-C charging cable, but when I asked the Best Buy staff about the missing item, their response was not as helpful or courteous as I had hoped. It felt like a bit of an inconvenience, especially for a company with such a strong reputation. Overall, while I'm happy with the phone itself, I do think Best Buy can do a better job ensuring that all necessary accessories are included and that their customer service responds more professionally to such concerns.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, ViswaroopV. We're happy to hear that you're enjoying your phone. However, we’re sorry to hear about the missing cables and the service you received at Best Buy. We recommend reaching out to their customer support for further assistance regarding missing accessories. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Razr phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good memory capacity, slim design, nice being able to fold closed

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It just works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought the Motorola Razor+ ! I've had Samsung Flip phones in the past but when I saw the front screen of this baby...whoah. Plus, no need to download extra app to use the front screen! It just works!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid to upper tier phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent performing phone overall. Plenty of internal memory for storage and enough ram for processing power with todays power hungry apps. Nice oled display with vibrant colors and the external display is a big bonus. Camera is pretty average but functional. Sale price made it a very worth while purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the thoughtful review! We’re glad to hear you're enjoying the phone’s performance, storage, and vibrant OLED display, and that the external display has been a useful bonus. It’s great to know you found it to be a worthwhile purchase, especially at the sale price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola razor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality on pictures and charges pretty fast and uploads fast too. very good phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working great,thanks..........................

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the flip feature.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Fits so nicely in my pockets. We've had Motorola phones before. Easy transition to the new one. We purchased two. Good price, was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Razr 2023

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Motorola Razr 2023. The only I do not like is every so often I have reset the phone so I can get calls to come through.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey product! Amazing photo quality I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone! Sometimes apps freeze I need to restart the phone after I noticed it freezing Some play store apps don't work on this phone for some weird reason

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, MayraM. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Easy to use. The only issue I have had wiht this phone is the dead pixel that appeared after I had had the phone for about 4 months.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, the camera and graphics and comfort are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Motorola Razor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, has the speed and storage I needed. Love the compact size and the front screen that allows me a quick view of massages, calls, etc

    I would recommend this to a friend