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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 787 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 787 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to anyone who's looking for something different. Very cool phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will most likely trade in for Z-Flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I just got a dud, but it seems very glitchy and it gets very hot mostly while charging or connected to Android auto, but sometimes while doing neither of those. The outside screen is great though. Basic cameras inside and out, but not a big deal to me but if you're someone who is all about cameras specs you'll probably want to pass on this one. As someone who's had Samsung Galaxy phones since they began making them, this definitely doesn't give flagship phone vibes for me. It freezes, restarts on its own, and I haven't even had it a month yet. Past the return period though, so I'm kinda stuck with it unless I trade for the upcoming Z Flip. Best for nostalgia, but definitely leaves much to be desired for me.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out to us and we're sorry to hear that you're not happy with your purchase, Mech27. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak and impressive like all the Razr's in past generations. You go Motorola!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, Djaludi. We're thrilled to hear that you appreciate the sleek and impressive design of the new Razr. At Motorola, we take pride in continuing the legacy of the Razr series and delivering products that meet the expectations of our valued customers. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first phone was a motorola raxer back in 2007, this thing is awesome and lives up to its namesake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern nostalgia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome innovative design with nostalgia without compromising the latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola 2023

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone very well done good quality pictures over all I love the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T-Mobile flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a flip unlock phone. I like the pho r

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr + baby !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its an amazing and beautiful phone watch out its so sharp like a razr

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UNHAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to figure out and use features. I question whether it is anew, used or refurbished phone, but the description when I purchased it, didn't indicate this & I presumed it was new. Now I wonder because I am unable ti update it in System updates it tells me it hasn't been updated for 13 months and the update field is grayed out and nothing happens when I click on it. The message in the grayed out fiels says updating is paused and it's waiting for wi-fi to resume background download and installaton. The chat feature on the website is Not helpful and the update includes Android security pache thru September 1, 2024! The employees at the Tukwila store are rude, namely Steven, a young boy, and curtis, seemingly not enthusiatic about helping, and want me to go to Geek, which I don't want the service and didn't purchase it. I will be returning & exchanging this phone likely.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoyceR, We’re sorry to hear about your experience and understand your concerns. Based on what you’ve described, the update behavior you’re seeing may be related to how the phone was set up or the source of purchase. Since you mentioned that you plan to return or exchange the phone, we recommend following up directly with the retailer, as they will be in the best position to confirm whether the device is new and assist with an exchange. If you’d like, you can also share more details with us at supportforums@motorola.com, and we will be glad to review the update concern with you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Razor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it's a fantastic phone that I use for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Moto Razer+ 2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the cost of this very nice phone with a 2 year protection plan. Awesome staff, good sale, quick and easy online purchase and store pickup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever even for refurbished recommended to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Childhood dream relived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to have a flip phone like in the past. Good to be able to have one in modern times.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent buy. practical and beautiful phone very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pumpkin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Motorola RAZR 2020 and like it. Longer battery life and fast charging. Compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is excellent, looks like a new items, I am happy to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Thin and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new razr has become my daily driver. Its so easy to use and i love the retro razr feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Motorola cellphone good price Great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone really helped me out. My other phone was getting repaired and this one is a good phone to use as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, love the capabilities and ease as well as size

    I would recommend this to a friend