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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 759 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the razr+ 2023's large, clear screen, excellent camera quality, and impressive battery life, frequently praising its sleek design and ease of use. While some users noted minor concerns about the hinge and a visible crease on the screen, the ample storage and competitive price point were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 759 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    How a wonderful phone and customer service at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone Great value Good battery life Light weight Great choice ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pumpkin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Motorola RAZR 2020 and like it. Longer battery life and fast charging. Compact size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it's a lot different from the traditional Android... And new features...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone 100 percent recommend it..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    frustration but love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is pretty cool. only down fall it has is it got a white line down the screen within a month (according to google search thats typical). and I keep getting the run around on fixing it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SavannahR, We're thrilled to hear that you're enjoying your device overall. It's concerning to hear about the white line appearing on your screen, especially so soon after getting it. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality !!! I love ❤️ my flip phone 2nd one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will most likely trade in for Z-Flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I just got a dud, but it seems very glitchy and it gets very hot mostly while charging or connected to Android auto, but sometimes while doing neither of those. The outside screen is great though. Basic cameras inside and out, but not a big deal to me but if you're someone who is all about cameras specs you'll probably want to pass on this one. As someone who's had Samsung Galaxy phones since they began making them, this definitely doesn't give flagship phone vibes for me. It freezes, restarts on its own, and I haven't even had it a month yet. Past the return period though, so I'm kinda stuck with it unless I trade for the upcoming Z Flip. Best for nostalgia, but definitely leaves much to be desired for me.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out to us and we're sorry to hear that you're not happy with your purchase, Mech27. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality, easy to use. One of the best Motorola products

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, MariaG, for being a valued owner of one of our Motorola devices and for sharing your amazing experience. Your satisfaction is a true testament to the exceptional quality of our products. We would like to extend a warm invitation for you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. It's a place where you can connect with fellow Motorola enthusiasts and stay updated on the latest news and discussions. We look forward to having you as part of our vibrant community! -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite place to go Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience I love the device and customer service at Best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mobile to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mobile to have with latest features. Battery time can be little bit better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I love the outside screen and coolness of the flipping action.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Childhood dream relived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to have a flip phone like in the past. Good to be able to have one in modern times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Definitely a conversation starter. Love the outer screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I had Razr 2020 . Now I bought Razr plus. Am excited to this model & I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!!!!! Great phone!!! Get it !!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raza

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it's been so reliable for me I highly recommend this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is that good. The screen keeps messing up and not working

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re sorry to hear that you're experiencing screen problem with your phone. That’s definitely not the experience we want for our users, and we understand how frustrating it can be when your device isn’t functioning properly. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Goodbbut not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but its hard to get old data from samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal offered by BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment I received the device it upgraded to the latest Android 15 version which is awesome!

    I would recommend this to a friend