Customer Ratings & Reviews
- Model:
- PAX60000US
- |
- SKU:
- 6544832
Customer reviews
Rating 4.5 out of 5 stars with 792 reviews
(792 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Camera4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone! I love it. I'm always getting compliments about it. Great photos
I would recommend this to a friend Rated 4 out of 5 stars
Razr 23 +
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok i like the phone but its very delicate the front screen broke while it was in my pocket the first week i had it and it cost $400 to fix it a big headache
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, AbelD. We apologize for the inconvenience caused by your phone's front screen breaking so soon after purchase. We value your feedback and will ensure it is shared with the team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 4 out of 5 stars
Mr Debro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best flip phone ever customer service was great need more phone case options for this phone...but no glitches or dropped calls my only complaint is I need two fingers to turn the power off on the phone...
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We sincerely appreciate you taking the time to share your thoughts about our product, and we constantly work to provide good service for our product. Your feedback is highly appreciated. If you ever need help, give us a holler or reach out to our official Moto Razr Plus 2023 community page:
https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle
Rated 4 out of 5 stars
Testing it out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good phone overall but I think the drop down menu could be improved
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DanielH, we appreciate you taking the time to post this and for choosing Motorola Mobility as your device provider. I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. While I can't make any promise about this feature being implement, we are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! For other concerns, we're always here to help. -Ythan
Rated 3 out of 5 stars
Great, for a Short Time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for 2 months, then screen had a small black spot in the top right corner that spread over the entire screen in one day. Have to send into Motorola for repair.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JonathanS, We’re sorry to hear about your experience. That’s definitely not what we want for our customers. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll be assisting you from there. -Mitch
Rated 5 out of 5 stars
Moto razr purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent time for the delivery of the product, it is in perfect conditions.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking the time to give us very positive feedback, AlexP. We're glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto Razr community here: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy for what I got.giving me a good deal.hopping another good deal .
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HerbieA. Thank you for sharing your feedback, and we are glad that you feel happy with your purchase. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle
Rated 1 out of 5 stars
It’s True…..It Gets HOTT
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I’ve always wanted to try it since it came out. Against all warnings I went and bought it, to compare it to the Galaxy Flip5. So first night setting it up; it was hot and I chucked it off to everything loading on etc, etc. Now this phone is just a Trap Phone for the Trap Phone so I’m not use it everyday outside for Monopoly Go (IYKYK), so no phone calls, no texts but I’m noticing all of these things in the notification tray…..Moto This and Moto That, and I’m like MOTO WHAT. Now I am a 80% iPhone person and I have the Galaxy Flip5 which I love but thing thing here as soon as I felt it I knew I didn’t like it. It didn’t feel solid like the Samsung. The Motorola blotwear is all over the phone as if it was 1999, it’s a bit much. But the thing that is making me take it back is because I took a look at my charger and I am seeing it is melted at the part that goes into the phone and I am done with it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .This is not the experience that we wanted you to have with us. We do hope that everyone is okay. We'd like to check up on you and see if there's anything that requires medical attention. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
- Pros mentioned:Battery life, Camera quality, Overall performance
Rated 5 out of 5 stars
Awesome Motorola Razr+ Experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Motorola Razr+ (2023) as my personal phone, and I have to say—it’s been a fantastic experience. The foldable design is not just eye-catching, it’s genuinely useful. I love how compact it feels in the pocket yet opens up to a gorgeous 6.9" pOLED display with a super-smooth 165Hz refresh rate. The external 3.6" screen is surprisingly functional—I use it for quick replies, checking notifications, and even snapping selfies without opening the phone. Performance-wise, the Snapdragon 8+ Gen 1 chip paired with 8GB RAM handles everything I throw at it—whether it's multitasking, streaming, or gaming. The 256GB storage is more than enough for my apps, media, and files. The camera setup is solid. The 12MP main and 13MP ultrawide lenses deliver sharp, vibrant shots, and the 32MP front camera is great for video calls and selfies. I especially enjoy using the rear cameras with the external display—it’s a clever touch that makes the Razr+ stand out. Battery life is decent for a foldable. The 3800mAh battery gets me through the day with moderate use, and the 30W fast charging is a lifesaver when I need a quick top-up. Design-wise, it’s a head-turner. I went with the Viva Magenta variant, and the vegan leather finish adds a premium feel. It’s a phone that gets noticed—and I’ve had more than a few people ask me about it. Overall, the Motorola Razr+ (2023) is a stylish, powerful, and surprisingly practical foldable. It’s not just a fashion statement—it’s a genuinely great phone that fits my lifestyle perfectly. Rating: 9/10 – Stylish, smart, and satisfying to use.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SrinivasanS, We’re thrilled to hear such a detailed and positive review of your Motorola Razr+ (2023)! It’s fantastic to know that you’re enjoying the foldable design, vibrant displays, powerful performance, and clever camera features. Your appreciation of both the style and practicality really highlights what we aim to deliver with our devices. Thank you for sharing your experience and for giving the Razr+ such a high rating—your feedback means a lot to the Motorola team! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Carlos
- Pros mentioned:Battery life, Camera quality, Overall performance
Rated 5 out of 5 stars
Stylish, Smooth, and Surprisingly Practical
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Motorola razr+ 2023 has been a great upgrade so far. The design is the first thing you notice—it’s super sleek, lightweight, and the hinge feels sturdy. The external display is actually useful, not just a gimmick. I can check notifications, reply to messages, control music, and even use some apps without flipping the phone open. Performance is smooth for everyday tasks, and the 144Hz inner display looks amazing—bright, sharp, and very responsive. Battery life has been decent; not the absolute best, but it gets me through a full day with normal use. The cameras are good in daylight, and night shots are fine for a casual user. If you want a modern foldable without spending Galaxy Z Flip money, this is a great choice. Stylish, fun to use, and surprisingly practical.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Sidd. We’re glad to hear the design, hinge, and external display are making a difference in your daily use. It’s great that the smooth performance, 144Hz inner display, and camera features are meeting your needs. We appreciate your feedback and are happy the Razr+ is proving to be a stylish, practical, and fun foldable for you! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 1 out of 5 stars
Display issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this order, I have issues for the display, I had go to best buy and they told me they can not do anything for these and they advise me I have to contact to Motorola Really I am unhappy If you do something for me is really appreciated Please help on it!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VishalT, We're sorry to hear about the display problem you're experiencing. To better assist you, could you please share exactly what is happening with your display? Please send us an email at supportforums@motorola.com. We'll be glad to help. -Mitch
Rated 3 out of 5 stars
Defective camera lens.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera was defective amd i had to return phone. :(
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Eduardo, We're sorry to hear about the concern with the camera on your phone and you had to return the phone. Hope you can give us another chance and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch
Rated 1 out of 5 stars
Don't buy from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an "excellent" open box online and got the phone late. Phone had missing pixels where fold is 21 days later. Best buy said I'm not at the correct "membership level" to return the item after 3 weeks. Got run around. Garbage! Don't buy from Best Buy!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NotThrilled, I'm sorry to hear about your experience. Certainly, this is not the experience we want you to have. Please reach out directly to BestBuy support for assistance regarding your concern; they'll be happy to further help you. -Carlos
Rated 1 out of 5 stars
It lasted 3 days!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product! It lasted 3 days the screen went bad. I had a case before i got it, all i did was open and close it. I called best buy customer service sent me to the store and three people basiclly laughed at me and said too bad. . 3 days! Worst internet purchase ever!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CharlesG, We're sorry to hear about the problem you’ve experienced with your phone. We would like to help you get this sorted. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch
Rated 1 out of 5 stars
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in less than 3 months! The screen is nearly all dead pixels, making the device unusable. Save your money for a better Android or iPhone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Niveen, We’re sorry to hear about the dead pixels and the trouble you’re experiencing with your device. We’d like to have this checked further to see how we can help. Please reach out to us by sending an email to supportforums@motorola.com, and we will assist you directly. -Mitch
Rated 2 out of 5 stars
Does the volume rocker cost extra?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the phone except IT'S MISSING THE VOLUME BUTTON. The literal volume down button is missing from the device. It's just a hole where the physical button should be.
This review is from Motorola - razr+ 2023 256GB (Unlocked) - Glacier Blue
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, AzRonnie. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
- Pros mentioned:Battery life, Camera quality, Portability
Rated 5 out of 5 stars
Excellent Little Flip Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is large when open, makes it easy to read and folds up nice and compact when it's in my pocket. Processor is fast and apps open quick and snappy. Friends are impressed when they can see themselves on the outside screen when taking a group photo. Battery lasts all day and still has 10-20% at the end of the day. Would recommend getting a good case for it that covers the hinge as it seems like it's the weak point of the phone but overall no complaints!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing such a detailed and positive review, SalemTheDog. We're happy to hear you're enjoying the large display, compact design, and smooth performance of your phone. It's great to know the outer screen is making group photos even more fun, and that the battery life is holding up well throughout the day. We also appreciate your feedback about protecting the hinge it's a helpful tip for other users. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 1 out of 5 stars
Battery burned
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It exploded with a year of usage, exposing people to explosions and weird chemicals
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AlonsoF, We're sorry to hear about your experience and understand how concerning this must be. We do hope that everyone is okay. We would like to investigate this matter further to understand what happened and ensure appropriate action is taken. Please share your details at supportforums@motorola.com, and we'll be there to assist. -Mitch
- Pros mentioned:Battery life, Camera quality, Overall performance
Rated 5 out of 5 stars
My new Motorola razr phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Motorola Razr, and I have to say, it’s been an impressive experience so far. This phone is not just a device; it’s a throwback to the iconic flip phone of the early 2000s, with a modern twist that sets it apart from today’s smartphones. Design and Build Quality: One of the standout features of the Razr is its unique design. The foldable form factor immediately draws attention, combining the nostalgia of the classic Razr with cutting-edge technology. The build quality feels premium, and the hinge mechanism is smooth and sturdy, giving a satisfying snap every time it closes. It’s compact and fits easily into any pocket or bag, making it convenient for on-the-go use. Display: The 6.2-inch OLED foldable display is bright, vibrant, and provides excellent color reproduction. When unfolded, it’s like using a regular smartphone, but the ability to fold it down to a smaller size is incredibly practical. The external Quick View display is a game-changer, allowing me to quickly check notifications, reply to messages, and even take selfies without opening the main screen. Performance: With a [processor model, e.g., Snapdragon 765G] under the hood, the Razr delivers solid performance for everyday tasks. It handles apps, browsing, and multitasking with ease. While it may not be a powerhouse for gaming or heavy-duty applications, it’s more than capable for regular use. Camera: The camera setup is quite decent, especially for a device that’s more focused on design and innovation. It performs well in good lighting conditions, producing sharp and vibrant photos. The external display makes taking selfies easier, as you can use the main camera for higher quality shots. Battery Life: The battery life is decent, getting me through a full day of moderate use. The Razr also supports fast charging, which is convenient for quickly topping up the battery when needed. If you’re a heavy user, you might need to keep a charger handy, but for day-to-day usage, it’s reliable. User Experience: Motorola’s near-stock Android experience is clean and smooth. The user interface is intuitive, and the Razr’s signature gestures, like the quick chop for the flashlight or twist for the camera, add a touch of convenience that I genuinely appreciate. Final Thoughts: Overall, the Motorola Razr is a unique device that brings something new and exciting to the smartphone market. It’s a great choice for those looking for a phone that combines style, nostalgia, and functionality. If you value a compact design and want a phone that stands out from the crowd, the Razr is definitely worth considering.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your detailed thoughts on the Moto Razr phone, AdewaleO. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch
Rated 1 out of 5 stars
Not unlocked and/or not compatible with AT&T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says unlocked and lists at&t, but it is not. Waiting to see if Best Buy is going to be able to do anything about this.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We sincerely apologize for the inconvenience you are experiencing with your device. To assist you further, we recommend contacting Best Buy directly to inquire about their return policy. They will be able to provide you with the necessary information and options available to resolve the problem. -Aria































