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Customer Ratings & Reviews

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Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 770 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 770 reviews
  • Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy this phone with the retro name and the modern features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola razor plus '23.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it brings back excitement using cell phone. I bought an expensive phone and I found it not exciting as this razor plus. So I returned the expensive on and I'm glad I did. The people on BEST BUY Cerritos are really very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto Missed The Mark on this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen isn't what I expected. Camera is not of good quality. Seems the camera is being guided by AI instead of the user. Won't take photos of you and the background. Very disappointed for a $999.99 phone. Love that it folds. Screen doesn't always cooperate or respond. Using a smart pen helps to navigate, seems as if the phone doesn't realize that I am tapping on the screen. It's too late to return or it would go back to the store. The colors in the phone aren't vibrant, nothing looks like it did online . My 2021 moto stylus is a much better product. I find myself using it more than the new phone. Best thing about this phone is the Moto character you can interact with. Like the stereo effect from the speakers, but still not great sound. Moto missed the mark on this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Miila, We appreciate your posting. We are sorry to hear that your experience did not meet your expectations. We would like the opportunity to investigate your feedback further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    so many features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a great phone. i would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Razr Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting years for this phone I have problems at the beginning Best Buy took care of all my problems and issues so knowledgeable I cannot give them any more stars because I'm only allowed to give them five stars I would give them 10 thank you tired team had to get that Amazon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Looks a little fragile but it’s beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone at awesome price from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this great phone at an awesome price, thanks to BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Motorola, and the razr is great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Love Motorola. Slick, reliable folding phone with excellent outer screen and function!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had my doubts, but no complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly sleek and functional, with the outer screen in particular proving to be a smart change to the way the phone is used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and i really like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes apps just freeze for no qpparent reason.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Benben, We're glad to hear you’re enjoying the quality of your phone. We're sorry to hear about the occasional app freezing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Better options out there!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great out of the box. Updates make apps crash an freeze often. Should of bought the galaxy fold 5 Same exact phone just .1 inches shorter an can actually get decent cases.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, DustinB. We're sorry to hear about the concern you've encountered with app crashes and freezes after updates. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Overall Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but doesn't have the best camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with excellent price, easy to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. The Razor flips down and has a secondary screen on the back of the phone and you can watch videos and other phone functions. The Razor is perfect for your pocket feels like it is not there sometimes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great operating system terrible screen usage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this phone. Untill after 6 months of mild use I flippedit open and the screen was all black and unusable. I have a work phone i used as a primary phone so it wasnt under heavy use, nor was it dropped or jostled around. I thought' well isnt the outer screen going to be convenient untill i could remedy the situation". But no, the things you are able to do using only the outer scren are extremely limited, inclding using setttings. Which is super inconvenient.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Beamers28, thank you for sharing your experience. I’m sorry to hear that your phone’s screen stopped working after only six months of light use. It’s understandable how frustrating it must be, especially when the outer screen’s limited functionality didn’t provide a sufficient workaround. We would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. - Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the workers are very nice and helpful,I got my phone replaced without any issues like other companies do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good phone for the price.Looks are pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only draw back do far is that from a samsung phone to this Motorola phone, everything did bot transfer over. I was able to get my notes from iphone to samsung. But samsung to Motorola, it was not able to transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Toy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new toy. Price was good. Bought on line and arrived quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual-screen flip phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual screen flip phone at a more affordable price than the Samsung Flip 5. Didn't really need another phone, but could not pass on the 20% off the retail price.

    I would recommend this to a friend
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