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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 787 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 787 reviews
  • Rated 4 out of 5 stars

    Good Mobile to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mobile to have with latest features. Battery time can be little bit better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto Missed The Mark on this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen isn't what I expected. Camera is not of good quality. Seems the camera is being guided by AI instead of the user. Won't take photos of you and the background. Very disappointed for a $999.99 phone. Love that it folds. Screen doesn't always cooperate or respond. Using a smart pen helps to navigate, seems as if the phone doesn't realize that I am tapping on the screen. It's too late to return or it would go back to the store. The colors in the phone aren't vibrant, nothing looks like it did online . My 2021 moto stylus is a much better product. I find myself using it more than the new phone. Best thing about this phone is the Moto character you can interact with. Like the stereo effect from the speakers, but still not great sound. Moto missed the mark on this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Miila, We appreciate your posting. We are sorry to hear that your experience did not meet your expectations. We would like the opportunity to investigate your feedback further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service by the best buy agent, very knowledgeable great worker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it's a lot different from the traditional Android... And new features...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola razor plus '23.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it brings back excitement using cell phone. I bought an expensive phone and I found it not exciting as this razor plus. So I returned the expensive on and I'm glad I did. The people on BEST BUY Cerritos are really very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I love the outside screen and coolness of the flipping action.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Razor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this razor. Just wish there was more options of ring tone. Also have issue with display keeps going to dark continuous.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Diamod! I really appreciate you taking the time to bring this to our attention. I understand that the ringtone concern can be frustrating, and I want you to know that we are passing your feedback along to our team for future consideration. Have you had a chance to restart your device? Sometimes that can help improve the display. We would also love for you to join our community page at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en—it’s a great place to connect with others. Thank you again for reaching out! -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Razr Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting years for this phone I have problems at the beginning Best Buy took care of all my problems and issues so knowledgeable I cannot give them any more stars because I'm only allowed to give them five stars I would give them 10 thank you tired team had to get that Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Definitely a conversation starter. Love the outer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowest price anywhere. Great service transferring my phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is that good. The screen keeps messing up and not working

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re sorry to hear that you're experiencing screen problem with your phone. That’s definitely not the experience we want for our users, and we understand how frustrating it can be when your device isn’t functioning properly. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, great experience. The resistance to scratches is really good and the color is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raza

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it's been so reliable for me I highly recommend this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, screen protecter does "crease" but just get it fixed and its ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been so great since I got it, I missed having Motorola

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goodbbut not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but its hard to get old data from samsung

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better options out there!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great out of the box. Updates make apps crash an freeze often. Should of bought the galaxy fold 5 Same exact phone just .1 inches shorter an can actually get decent cases.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, DustinB. We're sorry to hear about the concern you've encountered with app crashes and freezes after updates. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this. There are so many unexpected features included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived sooner than expected! We'll see how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy this phone with the retro name and the modern features.

    I would recommend this to a friend