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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 759 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the razr+ 2023's large, clear screen, excellent camera quality, and impressive battery life, frequently praising its sleek design and ease of use. While some users noted minor concerns about the hinge and a visible crease on the screen, the ample storage and competitive price point were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 759 reviews
  • Rated 5 out of 5 stars

    Had my doubts, but no complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly sleek and functional, with the outer screen in particular proving to be a smart change to the way the phone is used!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. 9-10 Ok camera. 7-10 Good sound. 8-10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good phone for the price.Looks are pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Toy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new toy. Price was good. Bought on line and arrived quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the workers are very nice and helpful,I got my phone replaced without any issues like other companies do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto Missed The Mark on this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen isn't what I expected. Camera is not of good quality. Seems the camera is being guided by AI instead of the user. Won't take photos of you and the background. Very disappointed for a $999.99 phone. Love that it folds. Screen doesn't always cooperate or respond. Using a smart pen helps to navigate, seems as if the phone doesn't realize that I am tapping on the screen. It's too late to return or it would go back to the store. The colors in the phone aren't vibrant, nothing looks like it did online . My 2021 moto stylus is a much better product. I find myself using it more than the new phone. Best thing about this phone is the Moto character you can interact with. Like the stereo effect from the speakers, but still not great sound. Moto missed the mark on this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Miila, We appreciate your posting. We are sorry to hear that your experience did not meet your expectations. We would like the opportunity to investigate your feedback further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Razr Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting years for this phone I have problems at the beginning Best Buy took care of all my problems and issues so knowledgeable I cannot give them any more stars because I'm only allowed to give them five stars I would give them 10 thank you tired team had to get that Amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little powerful phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this purchase ben waiting for a long time and I finally made the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. The Razor flips down and has a secondary screen on the back of the phone and you can watch videos and other phone functions. The Razor is perfect for your pocket feels like it is not there sometimes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better options out there!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great out of the box. Updates make apps crash an freeze often. Should of bought the galaxy fold 5 Same exact phone just .1 inches shorter an can actually get decent cases.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, DustinB. We're sorry to hear about the concern you've encountered with app crashes and freezes after updates. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto razr at bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto is good and Best buy always sell the best products and always 5 star and they do price match too so cheapest and best among all

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Rahul. We're thrilled to hear that you're satisfied with Moto and Best Buy. We're proud to offer top-quality products and great value, and it’s wonderful to know that our price matching and 5-star service are making a difference. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    NO MULTITASKING!! WHAT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the fact that it's a flip phone, I don't like that I'd doesn't offer the multitasking feature... You would think that it would definitely have that feature... But... Nope...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, we truly appreciate it. We're glad to hear that you're enjoying the flip phone design! We understand how important multitasking capabilities can be, especially with today’s dynamic mobile needs. While this particular model may not currently support multitasking in the way you'd expect, we’ve taken note of your concerns and will be sure to pass your feedback along to our development team for future consideration. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only draw back do far is that from a samsung phone to this Motorola phone, everything did bot transfer over. I was able to get my notes from iphone to samsung. But samsung to Motorola, it was not able to transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual-screen flip phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual screen flip phone at a more affordable price than the Samsung Flip 5. Didn't really need another phone, but could not pass on the 20% off the retail price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice alternative to the Galaxy flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing around with it for a while I can honestly say that I prefer the large outer display on this device over that of the ne z flip five. Although like with most flip phones the battery life leaves something to be desired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone for my Wife's Christmas.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is as good as the Rog Phone 6, uses the same soc. Folds up to perfect pocket size, and that outside screen man! Really great ideas from Motorola on this new run of razor+.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Only thing i didn't like was the battery it doesnt last. And sometimes the screen goes black and you can't do anything, you have to hard reset the phone. Camera quality is good ngl.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone the only complaint is that the phone shell is slick other than that it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crease is not obvious at all at the hinge. Can easily use front camera for selfie due to the double screen. Alot of newer smart features. I hope it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Foldable Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first non-Samsung phone in years--and it turned out to be a solid choice. This foldable is definitely on par with every Z Flip released thus far, and in terms of external screen space, actually exceeds those models.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KMor64, Thank you so much for sharing your experience with the Moto Razr 2023. We're delighted to hear that you've found it to be a solid choice. It's fantastic to know that the Moto Razr 2023 has met your expectations and even exceeded them in terms of external screen space compared to the Z Flip models. We designed this phone with innovation and quality in mind, and it's wonderful to hear that it has delivered on that promise. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility