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Customer Ratings & Reviews

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$295.99
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Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 770 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 770 reviews
  • Rated 5 out of 5 stars

    Moto razr at bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto is good and Best buy always sell the best products and always 5 star and they do price match too so cheapest and best among all

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Rahul. We're thrilled to hear that you're satisfied with Moto and Best Buy. We're proud to offer top-quality products and great value, and it’s wonderful to know that our price matching and 5-star service are making a difference. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A little powerful phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this purchase ben waiting for a long time and I finally made the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice alternative to the Galaxy flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing around with it for a while I can honestly say that I prefer the large outer display on this device over that of the ne z flip five. Although like with most flip phones the battery life leaves something to be desired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone for my Wife's Christmas.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is as good as the Rog Phone 6, uses the same soc. Folds up to perfect pocket size, and that outside screen man! Really great ideas from Motorola on this new run of razor+.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great device but has issues

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concept is really cool and the phone is very nice but it has some issues. It would randomly turn itself off. At first I figured it was doing automatic updates and least that's what the first days worth was but after that it would just do it for no reason... On top of that when id try to make a phone call no audio would come out of the speaker at the top... That fixed itself after a day but still, really disappointing to have the issues I did out of the device, but definitely makes me realize there j want a folding device... Just not this one

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ClintonF. Thank you for leaving a review on our product and for taking the time to share feedback. We're sorry to hear that your device is giving you trouble. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Only thing i didn't like was the battery it doesnt last. And sometimes the screen goes black and you can't do anything, you have to hard reset the phone. Camera quality is good ngl.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, weak battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving this phone, replacing my s22 ultra does everything I need it to and the ability to do everything from the screen closed is the cherry on top! Only downside is weak battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Foldable Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first non-Samsung phone in years--and it turned out to be a solid choice. This foldable is definitely on par with every Z Flip released thus far, and in terms of external screen space, actually exceeds those models.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KMor64, Thank you so much for sharing your experience with the Moto Razr 2023. We're delighted to hear that you've found it to be a solid choice. It's fantastic to know that the Moto Razr 2023 has met your expectations and even exceeded them in terms of external screen space compared to the Z Flip models. We designed this phone with innovation and quality in mind, and it's wonderful to hear that it has delivered on that promise. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    NO MULTITASKING!! WHAT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the fact that it's a flip phone, I don't like that I'd doesn't offer the multitasking feature... You would think that it would definitely have that feature... But... Nope...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, we truly appreciate it. We're glad to hear that you're enjoying the flip phone design! We understand how important multitasking capabilities can be, especially with today’s dynamic mobile needs. While this particular model may not currently support multitasking in the way you'd expect, we’ve taken note of your concerns and will be sure to pass your feedback along to our development team for future consideration. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Welcome Back Motorola

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little of the past and a lot of the future in this phone. Best finger print unlock that I have seen is a phone. The phone is quality throughout. My only con is that the photos are inconsistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crease is not obvious at all at the hinge. Can easily use front camera for selfie due to the double screen. Alot of newer smart features. I hope it lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone the only complaint is that the phone shell is slick other than that it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Clamshell Foldable Available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent format factor. This is the third foldable I've owned and easily my favorite so far. I switched back to RAZR after trying the Galaxy Z Flip 4, which had screen issues after just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, recomend over samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the phone for about a month now and couldn't be happier. Displays are high refresh rate and the outer display lets you basically put anything on it out of the box

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, GaronP.We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Thank you for recommending our brand. If you are interested, you can share your experience on our official Motorola online community page:
      https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Not how i remember using a flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, except flip to open the phone with one hand. Though despite difficulty opening, the hinge and action seems rugged, hence the laborious flip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally refined!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new generation flip is anazing. Much improved and a pleasure to use. Feels great. Is responsive and doesn’t feel like a compromise fir the folding. Screen is bright and sound excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fluke flaw maybe?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Motorola advocate for years, but for the money spent (not cheap on my pocket book anyhow!) I was epically let down. It didn't last even a week before becoming inoperable due to screen malfunctions at the fold. Returned it for a full refund in about 4 days i think it was... maybe it was just a fluke flaw but i didn't replace it with another razor cuz i use my phone for work and can't risk it malfunctioning...

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JaymiM, Thank you for being a longtime supporter of Motorola, and we appreciate your feedback. We're sorry to hear about what happened to your phone's screen and that you had to return the phone, we'll relay the feedback to the team. Hope you can give us another chance in the future. If you have other questions or concerns, write us an email at [email protected]. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great weekend phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how the RAZR Plus has the exterior screen that is fully functional. I can use my favorite apps workout having to open the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone very much. I have been a Motorola cell phone user for years and the quality of this product does not disappoint me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, WilliamB! Being a longtime Motorola user and finding the quality consistent and satisfying is definitely a testament to the brand's reliability. It's great to have that kind of trust in a product, especially something as important as a phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Don't buy this phone, you'll lose your money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible. I don't have any pictures of it because I sent it as a gift to my daughter, and it turns out that within a week the screen was unusable. A disastrous phone; I absolutely do not recommend it.

    No, I would not recommend this to a friend
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