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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 759 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the razr+ 2023's large, clear screen, excellent camera quality, and impressive battery life, frequently praising its sleek design and ease of use. While some users noted minor concerns about the hinge and a visible crease on the screen, the ample storage and competitive price point were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 759 reviews
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for fast shipping service and the items was packed well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and external display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great except the battery life which is good, but not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone with lots of features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I relly like rhis motorola phone which has lots of good and useful features!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated it. Overall build quality was great. But it would work with either wired or wireless android auto. This was a deal breaker. Tried two of them, neither worked.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshuaR, We’re sorry to hear about your experience, especially since Android Auto support was a key feature for you. We appreciate your feedback and regret that the phone didn’t meet your expectations, even though you found the build quality solid. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Jim wolson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No customer care have to go totorola for help none with best buy

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JimW, We’re sorry to hear about the inconvenience you’ve faced. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Faulty phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy so far has been good the phone itself I had send back due to an issue with the charging port,was super excited over new phone but so now, possibly still try again, can't fairly review phone due not getting to use

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarlenaM, This is not the experience that we wanted you to have with us. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Looks awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the deal. Good shape looks so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent excellent excellent excellent excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr+ 2023

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. What I expected. Waiting for a good protection cover.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    beware!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fold feature is nice, but the build quality of the phone is not very good, I dropped it only one time and the whole display went out. Also doesn't run as smooth as the edge + either, despite being newer. Still runs alright though.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KevinF, We appreciate you bringing this to our attention. We're sorry to learn that you had this experience. As we stand behind our product we would like to investigate further. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle MotorolaMobility

  • Rated 2 out of 5 stars

    Not a good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery backup is very low... I did not even use this phone after full charged in morning and by the even it was 23%. Not happy with purchase

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Unknown, We're sorry to hear about your experience, and we appreciate you sharing your feedback. That’s not the experience we want for our users. Battery life can be affected by various factors such as app usage, background activity, network strength, and screen settings. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    buy in best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good opportunity to buy, good items and at good prices

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to try android phone but this one is slow, runs hot. The battery goes down 3% in a few minutes while unused. Thanks but no thanks Moto.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DtH1, We're sorry to hear you're experiencing multiple problems with your phone. That’s certainly not the experience we want for our customers. We’d appreciate the opportunity to investigate this further and see how we can help. Please send us an email at supportforums@motorola.com so we can discuss this matter in more detail. Thank you for giving Motorola a try and we hope we can make things right. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto RAZR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone battery life is okay not the best it could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t upload any photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t upload any photos; but I enjoy my phone anyway!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great phone

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with large external display you can actually use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good quality, front screen shattered and finger scanner stopped working and it's in a case and screen protector on front

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KatelynD, We’re very sorry to hear about the issues you’re experiencing. A shattered front screen and a non-functioning fingerprint scanner, especially with a case and screen protector, is certainly not the experience we want for our customers. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Great concept, not quite there.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun and interesting phone. Ideal for someone who doesn't need a workhorse device. Definitely has some areas that need improvement; especially, processor optimization and overall phone hardware feel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great until it wasnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never dropped it. Noticed the film was starting to get a crease and then black line on the screen right at the hinge, screen went black immediately after

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IndiaW, We’re sorry to hear about this experience with your device. We’d like to have this checked further. Could you please share a photo showing the behavior you described? You can send it to us via email at supportforums@motorola.com. We'll help you from there. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Staff stores with AI robots!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review would of been a lot better if it wasn't for the fact the careless associate didn't lose the SIM card for the new phone. Additionally it would of been great if the associate was knowledgeable about the product and understood that it took a digital Sim chip meaning the old SIM chip wasn't even needed. Get another reason I wish corporate would adopt AI robots to the second day become available for their staff and all their stores.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnthonyL, Thank you for sharing your feedback with us and we're sorry to hear about your store purchase experience, we'll relay your message to the team. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. -Mitch MotorolaMobility