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Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 770 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 770 reviews
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain in the @$$. Don't buy. No voice mail on phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out, Iusemyphoneforwork. I'm sorry to hear about the inconvenience you're experiencing with your voicemail. Voicemail setup and availability are managed by your carrier. Please contact them directly for assistance with activating this feature on your phone. Please email us at [email protected] at your earliest convenience. Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone but not without its issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I was very happy with my Razr 5G I recently decided to try out the new Razr Plus. The major selling points for me personally were the larger inner and outer displays, improved camera functions, and the fact that the flip can now stay halfway open which eliminates the need for a tripod when taking photos and videos. I just don’t like to take hand held selfies as the camera really needs to be farther than arms length away in order to avoid the distortion of features. Also when I had to take new passport photos a few years ago it was a real pain getting my old Razr proped up in the right position without a tripod and then setting the timer before quickly getting into position. With the new Razr however I can easily get it pointing where I want and then just by holding up my hand in front of the camera a 3-second countdown timer will automatically start. Its also great not having to hold the phone while on video calls as you can just set it on the table rather than holding it in front of your face the whole time. I also like the fact that the fingerprint reader on this phone is much easier to use than on the previous model. As for the larger outer display its really fantastic and very functional but for some reason I still find myself habitually opening the phone up to do things that could now easily be done on the outer display. It’s just hard to break old habits I guess. Anyway, even though I am very happy with the new phone overall there are a few problems worth mentioning. First of all, unlike the previous model, the Razr Plus comes with a factory installed screen protector for some reason and after only four months of use it has starting to crease and crack at the fold. The phone will also no longer quite open a full 180 degrees and I suspect that this is also due to the damaged screen protector. I obviously need to have it replaced as soon as possible as any sharp edges from the crack could potentially damage the screen underneath. However since simply removing it oneself will void the warranty I must take it in and have it done at a Motorola partner service center – something which is easier said than done apparently. After calling Motorola they were supposed to make an appointment for me at a service center near me but he was unable to make the appointment online for some reason and so he gave me the phone number instead. Then after I was unable to get through by phone I drove out to the place only to learn that they do not have the screen protectors for this phone and they cannot even get them. It looks like my only choice now may be to send it in to Motorola and I really don’t want to have to do this every 3 or 4 months. I’m seriously considering just peeling off the screen protector myself and hoping I don’t need any warranty service over the next 8 months. My last Razr did not even have a screen protector and that display still looks and works great. Although ironically if a screen protector had come on the previous generation, it probably would not have cracked as the diameter of the fold in the display is much larger on the previous generation. This by the way is the main reason I chose the Razr 5G over the Samsung back then in the first place. I could just tell by examining the two that the Samsung screen would be much more likely to crack over time – as they indeed did. But now the new Razr Plus has a screen fold that is closer to the Samsung than to the previous Razr, Another downside of the new phone is that the flip is much harder to open one handed. With my Razr 5G it was very easy to open it one handed with a flick of the wrist. But it takes so much force to do this with the new model that I’m afraid the hinge could sustain damage. Also, having to flick with that much force makes it more likely that it could fly out of your hand and get damaged. Of course this cant really be helped and it is simply the price we must pay for having a flip that can stay half open at 90-degrees. Anyway, I have basically just resigned myself to always having to open it with both hands. As for the hinge itself it seems fairly sturdy but still not quite as sturdy as on the previous generation in my opinion. Another big downside for me is the fact that on the Razer plus you are no longer able to plug wired headphones in by using the USB-C adapter. I just like having the option of using a wired connection when need be. For example, when the battery is dead on my Bluetooth headset or when I want to listen to music on my home stereo system which does not have Bluetooth. Its just really stupid that they disabled this function in the new Razr Plus. Still, other than these issues it's a great little foldable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola got it right this time!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont listen to the two 1 star reviews. They dont know what they are talking about. The phone is great even without having the brand newest processor available. The Snapdragon 8+ Gen 1 is nothing to laugh at or be concerned about. Moto did this phone right and is going to make the market very competitive this year. And this is coming a guy with an S22 ultra and S23 ultra. Take it from a Samung guy... the phone is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Phone....Fun to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this for a week....positive things are unique narrow ratio actually beneficial to hold and use, sound good when tuned using dolby atmos app, screen quality inside and outside good, processing speed and daily use exceptional (no lag), folding front screen use for mostly all apps, folding form factor awesome allowing for large screen or small screen. Negatives: build quality does not provide that "premium feel" but is still good, charging speed okay 0-100% in about an hour but expect better in 2023, camera photos good not great and video okay (as long as camera remains stationary, battery one day use okay but nothing special. Overall a positive experience in my opinion and even better if one can get it on sale or open box discounted price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Flip Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up this morning and I love it. You can do pretty much anything on the external screen. Apps, games, text, phone calls, anything. Pictures are not as good as the Pixel 7Pro, but they are very good and much easier to use. The internal screen looks amazing and has an up to 165 refresh rate. Be aware that it comes with a screen saver on the internal screen and adding another one voids the warranty. I find I am using it closed frequently. Compact and convenient.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, Sawyerdoodle. Thank you for giving us a perfect rating. We are delighted to hear that you are satisfied with the features of your Moto Razr+ 2023 phone and that you are pleased with your purchase. It is guaranteed with high-quality features that you can enjoy. Your support means a lot to us. We invite you to join our community page and share your experience with other users at https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Purchase through a carrier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two days into using this phone, its great. This is my first motorola phone bit the software has almost a 100% google feel which i enjoy, no bloatware like samsung phones and OneUI. The screen is bright and bold, decent saturation. The haptics are "okay" but to be expected on a flip phone. As well the camera could be better but again your buying a compact flip phone so expect most features to be middle of the road....its a flip phone and to me that is vey cool and nostalgic. The hinge has a slight creak, another reviewer mentioned it but you get a year warranty with motorola so hopefully its not an issue. I have not felt like it was cheap or easy to break at all it feels solid to me. I would suggest you purchase through a carrier. The promo deals are so competitive their basically giving it away for free. All in all this is a great phone that i feel 90% of average users will be satisfied with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Overall very good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this phone a lot I've been a motorola guy last 5 6 years and this definitely feels like a flagship phone. I was actually impressed with the camera without the HDR plus 10 on it's not so great but once you hit the HDR 10 feature on the video it competes with the best of them. I only wish the navigation on the bottom of the screen were a little higher because it takes some effort to stretch your finger to reach push a button on the bottom but nothing is perfect.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShivroopB, We're thrilled to hear that you’re enjoying your phone and that it feels like a flagship device to you. It’s great to know the camera has impressed you, especially with the HDR 10 feature bringing out its best. We appreciate your suggestion about the navigation placement and will share it with our team for consideration. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Compact Brilliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a game-changer—small, user-friendly, and the compact screen is a standout. It keeps things simple, ensuring minimal distraction from unnecessary apps. A great choice for those who value ease of use and focus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Excellent cellphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cellphone is easy to open, nice quality in my cámara, is small and easy to keep in my packet, the battery is very long duration

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best Motorola phone in years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Motorola fan and have been since the days of the Droid. This tiny phone with a big screen and useful outer screen is snappy and well powered. I LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Great Flipper!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having maps on the front screen when folded is probably my favorite feature. Being able to glance at the maps without opening and unlocking the phone is VERY useful when you drive a lot. Otherwise, the screen is beautiful and vibrant, the soeakers are great, the cameras take beautiful pictures, and having a folded phone in the pocket sure is nice. Overall a great device, would recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is such awesome feedback, Isaac. We're happy to see that this phone meets your expectation and everything works for you. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Outer screen is a life changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical form factor, great outside screen that can run any application

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very classic flip phone with lot of feature. stylish display and Outlook. lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. It has that really cool factor I was looking for. Great overall. Outside screen it's super useful. Run any app . IP 52 dust and water protection it's definitely a big plus for this one . Cameras are great. Yes there is other phone cameras that take better or different pictures but this it's a great camera. Awesome speakers too . Overall a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use external screen is great for quick response or actions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best flip on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I per-ordered this phone as soon as it came available, being a previous Razr 5G user for nearly 3 years without a single screen issue unlike friends who had the flip 4. I was confident that this was gonna be worth getting as soon as it was available. As tech reviewers have pointed out the outer display is so nice and useful you could almost get away with never opening the phone if you wanted. For messaging people back, browsing the web quickly, checking emails, or watching a quick stream you don't need to open this phone at all. When you do need to open it is a lovely display with a crease that is almost unnoticeable unless tilted in the light just right and the hinge feels super sturdy plus having official dust protection unlike other foldables is a nice bonus. 1000% worth the cost any day.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Loving the razr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the moto razr plus. They improved on the Samsung fold 4 and added sexy back to 'cellphone'. Does not dissappoint. I can read emails and reply. Texts and reply. Control my music. Etc. All without opening the phone. As slim as the original razr.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Android!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Android I ever owned! Recommended highly by me and everyone I know that's purchased one. I purchased a open box saved a bundle and it's perfect condition all around live everything about it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite, but getting there.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone. What it lacks is a good camera, battery is "fine" the processor is not good when being pushed. The phone will freeze up pretty bad if you are in the car connected to a charger/android Auto and try to do something like taking a picture. I also miss The nostalgia of going after the V3 razor design. The screen is very long and narrow, the proportions would have been better if they would have just going forward with that design while improving things like software/hardware, battery, etc.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback and your experience with us WyattS. I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. While I can't make any promise about this feature being implement, we are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! For other concerns, we're always here to help. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. Really love that you can use the outside screen to do things without even opening up your phone. I'm in love. The camera is great also.

    I would recommend this to a friend
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